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Snapper

Dean of Emmons, MN April 13, 2007

Dean of Emmons MN (04/13/07)
I purchased my first snapper z-rider in 1997 it was a 25 hp gas model with a 61 front mount deck. I used this unit for about 220hrs and traded it off 2 years later in 1999 for a 21hp diesel model that had more power and better economy. That is when the trouble started. The first problem started three months later when we recieved the first significant snowfall of that winter and I had my snow blower installed but my snapper would not start unless I heated my garage to 60 degrees. The battery is much to small for a diesel motor and it was nearly immpossible to start. then the PTO clutch failed at less than 100 hrs which was covered under the warranty. then the starter went out on it and was covered under the warranty. since then I have replaced the starter 4 times at an average cost of nearly 400 each time with me installing the starter myself. then the bearing problems came along with deck bearings and the front and rear hanger bearings going out. I keep the unit greased and serviced on a regular basis. the next thing was the drive shaft yoke broke and the replacement cost for that was 239. the latest breakdown was only 4 days ago while mowing my lawn the pivot pin on the rear wheel assembly broke completly off leaving my rear monted engine assembly laying on the ground with the wheel assemply layed next to it. there is another 118 for parts.

Vinton of Smithville, WV October 15, 2006

Vinton of Smithville WV (10/15/06)
I bought a new 30 inch snapper riding mower. When I go to start it it kicks back very hard, it's a 11.5 hp pull start . I had to put it in the shop twice before I got it started. I guess I'm stuck with a new pretty piece of junk .

Douglas of Archer, FL July 5, 2006

Douglas of Archer FL (07/05/06)
I paid Cash from a dealer in Gainesville, fl. Equipment direct Inc. I was told it was a commercial unit and I had a 2 year commercial warranty. But when the unit broke down on me, I carried it to a authorized Snapper repair dealer. it caught fire in their repair shop. it was repaired with the beleif that it was under a 2 year warranty. The very next day the unit stopped working on one of its 2 cylinders. The snapper rep. for our area is now informing me it is not a commercial unit and is only warrented for 90 days.

The repair place ( M&M Equipment of Bronson Fl. ) is now tring to pursue me for the parts plus repair cost. The difference between the unit I was sold and the commercial unit of the same size is 100.00 M.S.R.P.

Tony of Jasper, FL July 21, 2004

Tony of Jasper FL (07/21/04)
Bought a new 48 Snapper Lawn Cruiser...paid more or less 4,000.00. The Lawn Cruiser has yet to go a mowing season without 100.00 to 200.00 worth of servicing annually. Initially pulleys would wear out after two or three mowings of about two acres. I began to grease the fittings before each use as suggested by the dealer...it helped but I find ridiculous...finally the dealer replaced the pulleys with a new pulley provided by Snapper.  Belts wear out about three times per season. The mower doesn't cut hard grass.

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