Whirlpool Calypso Washers & Dryers Reviews

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About Whirlpool Calypso Washers & Dryers

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Whirlpool Air Conditioners produces a range of air conditioning units for home and commercial use. The company offers window, portable and split systems. Whirlpool’s goal is to provide effective cooling solutions that enhance indoor comfort.

Pros
  • Good durability over time
  • User-friendly operation
Cons
  • Poor customer service experience
  • High repair costs

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Whirlpool Calypso Washers & Dryers Reviews

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    CoverageTechMaintenance

    Reviewed Dec. 16, 2025

    Whirlpool sold us a lemon washer and dryer and refrigerator. The dryer went out the first week after purchasing it and they refused to replace it. They sent a company to repair it and that company left to order parts and never got back in touch. Whirlpool would not support us after that. In the 1 year since purchasing the washer and dryer, the washer is now making a very loud noise (like a ball bearing is rolling loose inside) during the spin cycle, the dryer is making a very loud roaring and screeching noise (even after it has been shut off) and now a thumping noise.

    The screens on both the washer and dryer have also started glitching. The temperature control in the Refrigerator went out so everything was getting frozen. Despite multiple repair attempts, we were unable to resolve and have had to replace it. We are likely going to have to replace the washer and dryer despite purchasing the extended warranty due to our concerns over the machines being safe to run and not causing a fire hazard. Whirlpool has been intentionally unhelpful. I am so surprised that a company I believed to be reputable would be so unscrupulous. I just want other people to be aware as well.

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    Punctuality & Speed

    Reviewed Sept. 1, 2025

    Bought a Whirlpool washer in June 2025. Never again. Clothes do not come clean. My husband's jeans don't even look like they've been washed. Warm water, heavy soil level, deep water wash & rinse. Tide detergent. Wish I'd spent a little more & got a Speed Queen. I'd put a picture of the jeans on here if I could. I would give 0 stars if I could!

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      Customer ServicePunctuality & SpeedMaintenance

      Reviewed Aug. 19, 2024

      April 2023, purchased a new Washer and dryer. WTW8127LW and WED5100HW. No issues with the washer. The dryer went down twice within the warranty period, 1 year, control panel issue both times. 4 months later the dryer died again. This time, no heat. We are retired having to go to the laundromat. Sold our 9-year-old LG set and thought we were getting an upgrade. The LG was in working condition when we sold them. They did fix the dryer under warranty the first 2 times. We were without the use of the dryer for a total of 16 days. Now for the 3rd time, warranty expired, we are asking for a replacement. No matter how you spin it, this is not normal. I will follow up after they respond.

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      Reviewed Sept. 21, 2023

      I'm on a quest to all companies trying redesign the mechanism of how an agitator is no longer required to clean clothes. Put back the way clothes need to get clean. RUBBING THEM ON A ROCK to beat the dirt out. That's what a true agitator in a washer does. Put away all this "new ways" and get back to what our mothers have done for centuries. Thank you.

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      Price

      Reviewed Sept. 18, 2023

      6 1/2 yr. Old top loader died and repair too expensive. Bought new one, NOT Whirlpool! I will not be purchasing another one of their products. We are very disappointed. We purchased it through Sears.

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      Punctuality & Speed

      Reviewed Sept. 8, 2023

      I bought Whirlpool washer machine April 2021, a monthly later the control board burned out. In July 2023 the same thing happened, Out of the warranty that is what Whirlpool told me, I try to contact them that alone is a hassle, finally I got hold of them and they told me no warranty. Please I wouldn’t buy anything anymore from them, nothing but garbage! Please for those that had the same issues, do the same. Thank you.

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      Punctuality & SpeedStaff

      Reviewed July 16, 2023

      This washing machine is about as bad as it gets. It spins violently, it will not balance. Takes forever for the lid lock to release. Technician suggested buy a different brand other than Whirlpool! The worst machine I have ever had, I also bought a whirlpool refrigerator and have had several issues with it also! The motto of this story is DO NOT BUY A WHIRLPOOL PRODUCT!

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      Price

      Reviewed May 15, 2023

      Whirlpool made the worst mistake when they made this washer. It is the worst and most expensive one I've ever purchased. There's no agitator which is what I wanted, but these clothes aren't moving around at all in the drum. I have to prewash my undergarments if I want them to come clean. And the noise this thing makes, chichichichi, it spends more time draining and filling up than any other I've experienced. No rinse dispenser so therefore ya gotta open for rinse cycle, then you close the lid only to have it all drain out, so what's the point. It is one sad machine, I too will never buy Whirlpool Washer ever again. Sick!

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      Customer ServiceCoverageMaintenanceStaff

      Reviewed April 5, 2023

      DO not buy any appliances from this company. It's not the company it was. Whirlpool used to be the gold standard of America appliance production. Clearly, this is no longer the case and why their company is floundering and not the staple in American homes, it used to be. We bought a ceramic drum washer and dryer as I have severe metal allergy (like 55 million Americans.) I was so thrilled to find a ceramic drum washer and dryer, model WGTLV27HW2 as they are the only company still making ceramic drum dryers. I wanted ceramic as I need to limit heavy metal exposure due to my allergy. Our joy in finding this unit was dashed 3 months after purchase when the dryer stopped generating heat and completely stopped working. It was under warranty so a repair person ordered a part and came to our home. But the part he ordered did not fit.

      Ordered again, same thing happened, because the part was redesigned for a newer version and no longer fit in this version on our 3 month old dryer. Whirlpool Parts Dept repeatedly contacted, and received shoddy responses from them. We have been without a dryer for 10 weeks now. They appear to be doing NOTHING about the situation and have not responded to our Better Business Bureau Complaint. I am going to contact the US Attorney General's Office and make a complaint there. They appear to be based in Michigan that has just as a lemon law, so not sure what we can do. Maybe small claims court?

      This is likely, why they are based in Michigan, so they don't have to be legally responsible and can rip off consumers as all they only have to do is only replace the part, no the washer and dryer even though they have these washer dryers in stock and they know how long we have been without the part. Completely unsympathetic with my medical plight. They could easily haul this thing away and replace it with a new ceramic washer dryer model, but clearly don't care that we have no dryer for 2 and a half months. The communication with their parts department is abysmal. My husband has explained that I am invalided and have medical condition that requires heat drying. They don't give two hoots. The engineering team does not appear to be looking into the matter. I have been a Whirpool customer for 38 years, so upset by this situation.

      Imagine being without a dryer that long and a company ignoring you and not doing anything. I am sure they could send that part to their machining department and recreate it. Or stand up to reputable business practice and haul it away and replace it, which is easily within their scope. Obviously, they don't care about a handicapped person with a medical disabilities who bought their product. Bypass this company in your appliance shopping, they are terriblyWasher irresponsible and sell shoddy nonworking products. A brand new 3-month-old dryer should not have a broken heater. My next move is going to be contact a friend who is an TV investigative reporter, maybe that will get their attention.

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      Customer ServiceCoveragePriceMaintenanceStaff

      Reviewed Jan. 26, 2023

      Purchased a Maytag washer & dryer at Home Depot. After 3 months washer broke. HD said to contact manufacturer, Whirlpool, for resolution. Customer Service refused to replace the washer. That I had to find my own repair service company & get an estimate. Following protocol I sent PDF's of the service call cost & parts needed. It has been 10 months. Still no action to repair washer claiming the parts have to be ordered. Went back & forth trying to get Whirlpool to do their job instead of me negotiating & wasting time to get proper service.

      While speaking with one rep after another & asking serious questions like why don't they do the honorable thing & replace the defective machine (knowing they record them) my phone consistently gets cut off. Fed up with their corporate attitude, stalling tactics & hang ups. Bitter lesson learned: IF YOUR MAYTAG WASHER BREAKS- TOUGH! WHIRLPOOL WILL NEVER DO THE HONORABLE THING BUT MAKE YOU JUMP THROUGH HOOP AFTER HOOP TILL YOU GIVE UP. But don't. For such unconscionable treatment of customer who paid in good faith... SHAME ON YOU!!!

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      Whirlpool Calypso Washers & Dryers Company Information

      Company Name:
      Whirlpool
      Year Founded:
      1911
      Address:
      2000 N. M-63
      City:
      Benton Harbor
      State/Province:
      MI
      Postal Code:
      49022
      Country:
      United States
      Website:
      www.whirlpool.com