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Whirlpool Microwave Ovens

Wayne of Nags Head, NC March 23, 2009

Wayne of Nags Head NC (03/23/09)
on 3-18-2009 I attempted to heat soup in a perfectly clean whirlpool microwave model gh8155xjq. it was purchased with the house in 2003. I haerd a loud pop and saw a flash with smoke coming from the microwave. Opening it up i saw that the rack on the right front was burning where it was held onto the wall. The smoke was bad. I immediately undid the unit. After reading about other whirlpool microwave fires i felt it important to report this matter. I am a retired police Lt, and not one that complains easily,.

Fran of Mason, OH February 16, 2009

Fran of Mason OH (02/16/09)
I recently used the self-cleaning feature on my Whirlpool Electric Built-in Combination Microwave/Single Oven unit (GMC275PD) and received a P error message during the cycle. The unit stopped working and the door is locked shut. After numerous calls to Whirlpool, the latch part is still on back order. I have been waiting 4 weeks to get this part so that I can get my oven opened and operating.

Whirlpool has not been any help at all. They offered me 20% discount on a new item. Why would I buy a new oven from them. Obviously, this has been a problem and they are not willing to make things right. I have been without an oven for 4 weeks. We have had to eat out numerous times and order take-out food just to get a hot meal. This is both expensive and time consuming.

Kristi of San Antonio, TX February 11, 2009

Kristi of San Antonio TX (02/11/09)
We built our new home in Dec. of 05. It is now just 2 months over 3 years of that date and I have had to PAY to repair three different Whirlpool Appliances. The latest is the microwave. The part will cost more than the value of the microwave! Whirlpool doesn't care nor do they stand by their products. They warranty things for 365 days and then you have to PAY if you want more coverage. I will never buy (or be forced to buy from a builder) anything from Whirlpool!

The economic impact is I have to buy another microwave which is just wrong. I have had appliances for 10 years and not had a problem with them.

Kaye of Dayton, OH February 9, 2009

Kaye of Dayton OH (02/09/09)
We have Whirlpool above the range microwave (GH5184XPSO. This is a stainless (?) microwave with a plastic handle and plastic around the door that peels. The handle has been replaced twice and we just have to live with a peeling door. Whirlpool did not seem to care since they replaced the handle once the first year (within weeks) and shortly after the year warranty was up, that handle also peeled. It was not a cheap microwave. It only looks cheap! My suggestion is to go with a brand that cares enough to actually use stainless in the door and handle.

Michael of Covington, GA February 2, 2009

Michael of Covington GA (02/02/09)
I have an above range Whirlpool microwave model number MH1170XSS-0. It came installed as part of an appliance package with our new house. The microwave stopped working just before the 1st year warranty expired. Whirlpool fixed it at no charge. Not trusting the microwave I bought extended coverage and I'm sure glad I did since over the last two years it stopped working 4 more times and had it repaired each time at no charge.

So, over the last 3 years since it was installed it has failed a total of 5 times. It just failed again (6th time now in less than 3 years) and according to my extended warranty contract I am entitled to a comparable replacement unit after it fails the 4th time. This time I am having them replace the unit with another comparable model. Hopefully, this will resolve the issue.

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