Whirlpool Refrigerators Reviews

I wouldn’t even give it 1 star- we bought a new refrigerator with the warranty 1 week ago - the icemaker already went out. I spent 4 hours on the phone trying to reach someone - finally got someone and they can have someone out in a week. Do not buy a Whirlpool!

I purchased a Whirlpool refrigerator and paid by far the most I've ever paid! I started having problems very soon after purchase, had it looked at and fixed one problem and the same problems plus 2 more came up. Now it's out of warranty!!

I made the mistake of purchasing a Whirlpool. Refrigerator from Lowe's within the first 3 days, the freezer and the compressor started making noises. I went to Lowe's and Lowe's said they would only accept it back within the first 2 days which I don't understand but so I had three different people come out from Whirlpool, telling me that the racket, the refrigerator makes I eat a freezer and the compressor in the back is normal and sontak took a video of the noise? I don't know what he was going to do with it. But I have spoken to Whirlpool, 3 or 4 times and got absolutely nowhere. These people don't care, they're not interested in their reputation anymore. They are not interested in helping the customers fix the problem.

Wrs3215dhv08 junk. Had it for 3 months and it froze up. Warranty service sent a tech out 4 time and couldnt repair it so Whirlpool replaced it with the same model. Now just over 1 year and this turd is doing the same thing

Updated on 05/30/2026: Here I am again my third refrigerator black orr collections. The first one look like someone dropped it and glued it back together on top. The second all the drawer the wheels were broken. Today after my delivery was 8-10 am they showed up at 2:30pm. I was so pissed I made them undress it in my driveway before even empty my refrigerator. So today I received my third in 2 months a brand new one that I paid $3500.00 for. Look great. Loaded my refrigerator. I came home and now that it's cold the bottom of the freezer has a big cracked and it's noticeable, but you couldn't see it because it was not cold. I can't believe this is what I get. I did my whole kitchen over with the dishwasher, double oven and cooktop with the brass handles that cost more than people diamond rings.

It doesn't make enough ice. I paid $1,200 get on sale and I'm not happy. It's the worst refrigerator I had of my life. I can't believe it doesn't make but six little ice cubes a day. Worst refrigerator. Never recommend this refrigerator anybody. Go spend your money on something else.

Whirlpool DOES NOT STAND BEHIND THEIR PRODUCTS!!! We purchased a refrigerator on 5/13/2024 but did not purchase an "extended warranty" because the Major Appliance Limited Warranty booklet included with the fridge included Years 2 thru 5 for certain components (including the sealed refrigeration system ... includes compressor). The repairman came out and informed us that the compressor was bad. Called Whirlpool and was told that this is not covered for the fridge we purchased. Then why was this booklet in my fridge?? I will be contacting the Appliance Center from which we made the purchase to see if they can help, and contacting our attorney. Unbelievable to me that we spent $1,500 on an appliance and the company will not stand behind their product!

Bought new from Home Depot 3 months ago and still doesn't work. Lost all my frozen food. Whirlpool uses Goodman home solutions for service. Continually cancel appointment and show up late and then when you complain they tell you the date you were given isn't an appointment, it's the date you wanted? The representative told me that date, I didn't request it. I will never do business with Home Depot or Whirlpool again. Worst purchase I ever made.

Complete garbage and terrible customer service. Just got an estimate of over $1000 to repair my Whirlpool refrigerator that is just over a year old and cost over $2000. Their only compensation was to put the repair bill in monthly payments or give me 15% off a new one. I will NEVER buy another Whirlpool anything!

Whirlpool has become one of the most predatory and anti-consumer companies I’ve dealt with, and this experience completely destroyed any trust I had in their brand. I purchased a Whirlpool WRS588FIHB refrigerator in November 2024. Not long after, it developed a serious issue: the refrigerator compartment consistently runs at 40°F and above, which is not safe for food storage. This is not user error or misuse—this is a defective appliance.

Don’t know yet. Compressor is making a high pitched sound driving my husband crazy. Have to check into getting a new one or getting compressor fixed.

I bought a Whirpool part from whirlpool parts but did not open the box or use the product, but I am having a hard time to return it. They said that they will send email to me and give me instructions on where and how to return it, but they did not. Next time I was able to talk to someone, she told me that it now 39 days and they will not refund me my money, but that she will send instructions on how to return it to my email, but she did not. She also told me that she will include their customer service contact email to me but did not. Their dishonesty is astounding and I will not recommend their products to anyone.

Purchased a Whirlpool refrigerator model number WRFF3336SZ in October 2025. We noticed it has not been cooling very well, i.e., milk was cool/not cold. Called Whirlpool because it is still under warranty and a service tech was sent out. Confirmed that the compressor is bad and needs to be replaced. Absolutely unbelievable! It’s just my husband and I and so this refrigerator does not take a beating. We spent over $2200 on this refrigerator six months ago and a major part has already failed. My appliance guy told me that it’s a huge risk to replace a compressor on any refrigerator even a new one because the potential for damage is high as you are unscrewing things that shouldn’t be unscrewed, unsealing areas that shouldn’t be unsealed, etc.

Avoid at all costs! I remember when this was THE brand but not anymore. I bought a washing machine in December 2025. I am currently awaiting a second repair. Their customer service is nonexistent. I've been unable to use the machine for 5 weeks total. As much as I've spent at the laundromat, I'm halfway to purchasing anything but a Whirlpool!

I normally don’t post things like this, but I feel it’s important to share my experience with Whirlpool Corporation so others can make informed decisions. I've had ongoing issues with my Whirlpool gas stove since the time it was installed. While it was under warranty, multiple service calls were made and several parts were replaced—at one point it felt like most of the stove had been rebuilt rather than replaced. Unfortunately, the problems never fully went away.

Phil was professional and friendly discussion went well. Solution replace ice maker again. Very satisfied with service.

I've had older models and had good luck, This one we bought this year and right off the rip the ice maker they started using (instead of the one they use to use) is defective, not working properly etc. So we call it in under its 1yr warranty and explain to them the issue.. They said "yeah defective ice maker" and send out a service guy 2 weeks later. He shows up and says, "Yeah the ice maker is defective and I'll replace it under warranty." Well he didn't show up with one saying, "We don't keep parts but I'll order one and get back to you" .. Wouldn't ya think there would be a parts location in a huge major city like this ? So I'm not even sure if I can trust Whirlpool to buy another refrigerator or appliance of their name brand in the future. I take a day off work to meet a repair guy who shows up with no parts, no date he will return and I'll have to take another day off work to meet him again if he even shows back up.

I purchased a 36-Inch Standard Depth Side-By-Side Refrigerator With TruCool System, Model WRSF5536RV. I purchased it online through Whirlpool's website with a 5-year D+G Extended Service Plan. I also had haul-away service included in my purchase. They hired J.B. Hunt to deliver the refrigerator. It was delivered on March 11, 2026. They had to remove the doors from the old refrigerator to get it out the front door. When they were bringing in the new refrigerator, I told them they would have to remove the doors for that too. The driver told me that it took too much time, so they placed cardboard on both sides of the doorway and forced the refrigerator through, scratching both the freezer and refrigerator doors. They told me I could either accept the refrigerator, and Whirlpool would replace it or I could refuse to accept it.

Brand new side-by-side refrigerator, model WRS335SDHM07. In use less than 4 months, has already failed three times in the same exact way. Defrost fails, refrigerator AND freezer fail to cool. Waiting on the third repair, and already planning on the fourth. No misuse, just a horrible product. Customer service? I'd rather get teeth pulled without anesthetic, and that's on the rare occasion you can actually get in touch.

Purchased a counter depth refrigerator that was delivered on October 31, 2025. Immediately had issues with the left door closing properly. I have had 5 service appointments (although their system only shows 3). The door is still not fixed. They told the technician yesterday to order more washers to prop up the left door (there is already a washer on the bottom of the left door). The technician gave me the case number and told me to escalate the issue to Whirlpool because he was doubtful the door can be fixed, and they are recommending something that was already tried.