Complain about a product or service

Whirlpool Washing Machines

Frances of Mobile, AL June 12, 2006

Frances of Mobile, AL (06/12/06)
I purchased a Whirpool Super capacity washing machine on 15July2005. Since May 15th 2006 the unit has had three service calls ranging from replacing the water pump, transmission and clutch assembly. Once these repairs were made, two days later the repair man had to come out once again and repair an electrical connection inside the unit. Then three days later the unit began to leak water.

Best Buy home service was contacted once again and could not provide service until 02Jun2006. The service technician came out and determined the appliance needed a new tub seal and two other parts. Since then two of the three parts have arrived but one part is still on backorder. This is unacceptable as I have four people in my household and I need to be able to wash laundry.

Pamela of Corona, CA June 12, 2006

Pamela of Corona, CA (06/12/06)
I purchase a CALYPSO Washer & Dryer in April 2005 and since then the washer has broken down three times. The service person said it was from us washing our bathroom rugs.

I can't believe I paid this kind of money and I CAN'T WASH MY BATHROOM RUGS.

Jennifer of Marietta, GA October 6, 2004

Jennifer of Marietta GA (10/06/04)
Have had my new Calypso washer since 4/17/04. Three weeks ago, I'm washing clothes and I get this LD message on the control panel. Apparently this washer has a serious pump defect. Repairman has been out twice and hasn't fixed it. Parts are now on order. I haven't had to go to a laundromat in 30 years and I've been twice in the last three weeks. I am not happy. And I have no idea (nor does the authorized repair center) when I might expect to have the luxurey of a washer in my home again. I had my last washer (inexpensive Kenmore) for 16 years with never a service call. I gave the set to my son when I got the new Calypso set (very expensive). He is still washing clothes at home and has offered me the use of my old washer. I'm too embarrased to accept.

Lint all over the last load of clothes that was in the washer before it choked. Incredible inconvenience. Laundry is something you do at home while you are doing other things at home. If I have to go to a laundromat, then I am not accomplishing the other tasks I could be doing at home.

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