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CSI Homes

Glenn of Kewanee, IL March 19, 2009

We purchased a modular Home package from CSI Homes in Cambridge, Illinois. The owner, Gale Casteel was very helpful and accommodating until the contract was signed. We had problems with cracked concrete before the house was set, Gale did not even come out and look at the cracks, when he was called he was very rude and disrespectful. Now the house has been set several problems have come to light including the same cracks that now leak water into our basement.

There is air blowing through the outlets in one bedroom and the kitchen which made for an expensive winter. The kitchen countertop was not installed straight, there is about a 1/4 gap in between the top and the wall on one side and flush on the other.

The basement windows were just set in the openings, no caulk. The furnace takes several hours to warm a few degrees, we are going to have an outside furnace contractor check this out, I think the furnace is either to small or not assembled properly. CSI came out and turned the fan speed up but that did not help.

The kitchen floor is always very cold which makes it very difficult to heat. We have attempted to contact CSI Homes several times with no response.

Heat costs this winter were unreasonable, CSI advertises thier homes as Energy Efficient. Warrany expresses problems will be corrected per standard building practices.

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