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Susan of Middleburg FL (10/11/08)
Bought our Maronda home in 6/2008 and have had nothing but headaches ever since!! To this Kelly person who claims Maronda Homes is so wonderful and she to lives in one and has never had any problems! Obviously she's the only one! Look around....google Maronda homes and look at the 3.2 million dollar law suit that has been won against this builder. They do slap these houses together and they leak (amazingly all in the same places!). We spent over $8000 in solid wood floors and it didn't even take a tropical storm to make our front door leak, or the sides of the house. What's truly amazing is how we've hired 2 different and EXPENSIVE contractors to come out here and try to find the leak! COULDN'T BE DONE!!! This is not our first home, and this is absolutely the worst craftsmanship I have ever seen in my life. We have done more than REGULAR MAINTENANCE and nothing has helped! I have spent more than $80,000 in upgrades and repairs since we've moved in here and now with the housing market as crappy as it is.....I'm screwed! I was told by Maronda that they warranty the materials, not the craftsmanship! What in the heck is that?!?!? They don't care....they've gotten their money. Getting in touch with them is like trying to call the President directly!!! GOOD LUCK!!!!
THIS BUILDER SHOULD BE THROWN UNDER THE JAIL!!!!!
Maronda won't do anything to help you! You might as well suck it up!
Howard of Eustis FL (10/06/08)
My wife and I purchased a Maronda Home in June 2005. Until tropical story Fay,? we did not realize that the front windows on our Austin model home were defective. We contacted Maronda Homes (Orlando), and within two weeks, a contract inspector visited our home. He told us that the windows were significantly defective . . . and while he could caulk the windows, it would be like putting a band-aid on a sucking chest wound.
I subsequently contacted Maronda Homes (Orlando) again the following Monday they only allow email contacts and that was two weeks ago. No surprises here, we have not heard anything from Maronda. Honestly, these people are the WORST and I would not recommend this company to anyone. Well, maybe someone I hate.
We had to have the carpets in the front rooms adjacent to these faulty windows steam-cleaned, but until the company replaces these windows we wont know how much many more problems will result from such poor workmanship.
Yvonne of St Cloud FL (09/19/08)
We own a maronda home and have been the only owner of this Geo. Washington. I know you get what you pay for and the only real complaint i have about Maronda is the front Door. My front door leaks and the wood frame has had to be repaired since we moved in. The neighbors all have the same issue with their front doors. We were told by the field rep for maronda that the reason Maronda can sell cheap is the fixtures they use (doors, windows, light fixtures) are cheap and put in to pass inspection but you should replace them all! Nice to know..It would seem that Maronda would want to take more pride in their end product and put a little more in to their building product.
Shannon of Fruitland Park FL (09/10/08)
I had been eyeing Maronda homes for about 2 yrs before I bought one. I had researched online and read numerous complaints about the construction. I just figured there were a lot of whiners out there who had nothing better to do than complain. We bought our house 08/2007, it was a resale that had been built 06/2006. The home was very basic and that is what I expected for the money, basically a box we could personalize and customize ourselves. All I noticed was 1 crack in the ceiling of an upstairs bedroom. No big deal just minor cosmetic imperfections. Tropical storm Fay dropped 2 days worth of rain all over the state. About a week after the storm while in the dining room I felt the floor buckle. We had upgraded to laminate in March 2008. Upon further inspection I discovered that 1/4th of the floor and some of the drywall was wet. All I found on the exterior was a small hairline crack. That crack was not on the wall with the most dry wall damage. We've since replaced the damage. I am not looking for a hand out or a free ride on the down with Maronda train. I want the company to take accountability for shoty workmanship. I am an insurance agent and NOT ONE SINGLE CLIENT OF MINE HAS CALLED WITH A WATER DAMAGE PROBLEM LIKE THIS!!! In fact I only had ONE client with water damage and it was a leak in the roof. My parents have lived in the same home two miles from me for 15 years and they had NO DAMAGE. I have read the wonderul educated responses from the people who believe that homes are not water proof and they are all built the same way. Last time I checked I did not purchase a house made of straw and yes I do believe my home should be water proof. This is the 3rd home I have owned and never had a water problem before. I talked my husband into buying this home and this is what happened.
Floor damage, wall damage, possible loss of resale value.
Kimberly of Eustis FL (09/10/08)
We purchased our home 1 1/2 years ago, used. During the last tropical storm Fran we experienced major leaks in our master bedroom windows on the 2nd floor, as well as our front door. The water seemed to just come up from the ground around the entire first floor. We had to pull up our carpet in our bedroom because it was soaked, we also had to rip out all of the drywall aroud our three windows in our master bedroom. All of our trim downstairs has now rippled along the outer walls and has to repaired. For three days all I did mop up water. IF I HAD IF NOT BEEN HOME OUR HOUSE WOULD HAVE BEEN FLOODED!!!!!!
I am now in constant worry of my childrens health due to the mold that could be growing inside my walls. I have a 1 year old and a 7 year old. I also worry about my husbands and my health due to the damage in our bedroom. we now have to save up enough money to replace the faulty windows,the front door, and the carpet repairs due to the flood.
Greg of Jacksonville FL (09/10/08)
Experienced significant water intrusion during Tropical Storm Fay. At least one room (probably more) was affected.
We are still trying to determine exactly where the water originated from. So far we have pulled up the carpet, pads, drywall and insulation from the dining room. There is still soaked paper and drywall almost three weeks later...along with mold and mildew.
Steven of Deltona FL (09/09/08)
I purchased my maronda home in June of 2005. It is located in Deltona. I am the second owner. House was built in 2003. I noticed a few hairline cracks after buying but didn't think anything of it. Now after T.S F came through I had a contractor go over the house since there was water damage in a bathroom and bedroom. maronda said it just needs to be sealed and painted. They are not responsible for the cracking or water damage.
There are numerous cracks in the stucco. You can see the outline of every block in some places. The contractor said the stucco was not applied thick enough by the builder. We also noticed a large crack through the garage and continueing into the house. A large crack in the corner of the garage on the ceiling and the block in that area has disjointed from the one below it shifting the house. Contractor stated this was due to poor foundation preperation. roof truss looks warped. sags downward between trusses. House is not level anymore.
I had sunshine state insurance come out and they settled for $1,441.00. I have to replace carpet and vinyl floor in bedroom and bathroom. cut out walls and base board and replace due to mold. Have entire house preped, sealed and painted and gutters put in on the sides of house. All this is going to cost me about $3600. I am trying to get a maronda rep to come back to the house after what the contractor showed me.
Wallene of Chuluota FL (09/08/08)
I bought my Maronda home in 2004 brand new. The roof leaked during hurricane Charley and Frances. Maronda did nothing only told me that its because of the winds. During Faye my front door leaked and water came up from beneath the floors in my dining room. My wood laminate floors are now ruined. I called them and they did NOTHING. I am sorry but a house barely 4 years old should not be leaking from the foundation or from the walls. I owned a house built in the 1970's previously and NEVER had a problem with leaking. The only thing I ever replaced on that house was the roof. Water never came in through the walls. Maronda has slapped these houses together and reaped huge profits while all the while claiming easily observable better value. That's a load of you know what. How can it be a better value when everything starts falling apart as soon as you close. I have cracked tiles all over my house and the tile people say its because of the foundation beneath. Why the state of Florida allows them to get away with this is beyond me.
Kelly of Deland FL (09/06/08)
Why is it that in 2004, when hurricane frances and the others hit the same area of Florida the media demolished new home builders such as Lennar, and Ryland? This year it's Maronda Homes.
Although it is not what people want to hear, homeowner maintenance is crucial, and just as anything else you own gets damaged over time, you repair it, right? Then why not do the necessary routine maintenance on your home as well?
I have worked for High-end Top National builders as well as Maronda Homes in my 10 yrs of real estate sales and I have news for you people pointing the finger at your new home builder, EACH BUILDS TO THE SAME STANDARDS, LOCAL/COUNTY BUILDING CODES, AND USES THE SAME MATERIALS!
It appears everytime we have heavy rain caused from tropical storms/hurricanes the media takes a few coplaints and runs with it, but we need to keep in mind we live in Florida and with humidity and rain it's a good chance your home may end up with mold unless you, as the homeowner, take the necessary steps to maintain YOUR HOME.
Yes, I live in a Maronda Home as well and have nothing bad to say about their quality of construction or customer service. The entire homeowner maintence manuel was explained to me as well as their waranty, it does not warrant for mold, not one builder in Florida will! If there are any latent defects due to workmanship, Maronda will come out and fix it. What they will not do is be held accountable for lack of homeowner maintenance. Especially when you put in your own floors! Come on now, use your brain, why would someone come out and fix something that they did not install?
One must prove beyond a shadow of a doubt, that it is, in fact, a latent defect caused by construction. Anyone that knows anything about construction should very well know that new homes settle within the first 6-12 months. This will usually result in hair line cracks in concrete, cracked tiles, and cracks in stucco. Homes are in NO way waterproof and we should all treat them as such. If you see a crack, seal it.
Buying a home is a huge investment, why would you not maintain your investment?
I would absolutely refer Maronda Homes to my friends and family, I have a beautiful brand new home with zero issues. I am confident in the company enough to say if an issue does arise, it will be repaired. Maronda is one of the few Builders that back up their product.
Mathew of Groveland FL (09/06/08)
We purchased a new Maronda home in Nov 2005, after dealing with many problems during the building process. We hired an independent home inspector who was able to catch many problems and they were corrected. Since then, our front door has leaked during every rain storm and Maronda has come out several times only to tell us there is nothing they can do about it. After Hurricane Fay, our bedroom ceiling began to crack and we then found that area to be wet. Last year, we would look in our attic and watch the rain come in through the vents onto the insulation and drywall. They replaced the vents and the contractor who did the work said the roof was never finished propertly.
We have emailed Maronda twice over the past two weeks but they have not responded or acknowledged our email request. This current problem is just a continuation of the original problem since the purchase date, and we believe Maronda needs to honor the warranty since it is still the same problems. And if that was not enough, some of our upstairs windows leak, the upstairs floor squeeks everywhere when you walk on it, and two of the floor beams are now higher than the rest so it sticks up from underneath the carpet.
Anyone have any ideas how to deal with Maronda for these problems?
Maria of Apopka FL (09/05/08)
I purchased a Moranda Home in 2004 and have water coming in through the walls my wood floors started lifting up because of their crappy work and water comes in through one window that was not sealed properly I contacted Moranda and they came out to seal the window and said that the wood floors were my problem because they did not install them and that if I had kept the carpet they would replace it.
Melanie of Apopka FL (09/05/08)
This home has been a pit since the day we closed. The list of problems are endless. The most recent issue has been with the air handler and mold growing out of control. A mold specialist as well as an A/C company have confirmed that the mold is the result of shotty construction. My air handler was not insulted, neither was the plenum, which has resulted in my entire family becoming very ill. I now have to go see an Infectious Disease Specialist to deal with the respiratory illness resulting from the mold exposure. I would also love for there to be a class action lawsuit brought against this so-called home builder.
We have had to pay out thousands of dollars to have the air handler fixed and the mold removed. The medical bills have accumulated as well.
Carmela of Oralndo FL (09/03/08)
My Maronda home was built in 2002 and it is one big mess! There are cracks in my walls, the front door and dining room leak when we have lots of rain, it wasn't built on level ground, and the AC had to be replaced just last year. I would NEVER buy another Maronda home again!
Mary of Melbourne FL (09/01/08)
Maronda Home... Melbourne FL. I own a leak box from this company. I purchased 13 years ago. I am again dealing with mold from all the windows and preparing to rip out the drywall. I am in real estate. I have questions for the State of Florida. Why is this continuing to go forward. This company offers language like cracks in the stucco are 'homeowner neglect' I'm sorry maybe if this slip shot company came and built the governor's home or one of our elected officials we would see a different reaction to the problem. There is a standard that should be met.
If you have this many homes with exact same problem, and you change models and years go by, can you probably guess there is a defect at the top all they way down. I think we need a lawyer who is not scared and has the ability to not be buried in paperwork bring this to a committee. I think we need to have a full service inquest into the company. Maybe they need to contact EVERY SINGLE Maronda homeowner of record past and present and get a quick questionnaire filled out, leaks, comments and ratings.
oh lets see.... i have ripped out drywall, replaced doors, painted, sealed, lost clothing and now have to have mold removed. no baseboards will stay up because of water. I am ripping out the floors again.
Aaron of Oviedo FL (08/30/08)
We purchased our Maronda Home in 2000 and was forunate enough to be able to sell the house in 2007 and purchase a quality home. The problems were endless. The front door framing was put in wrong causing wood rott so we had to replace the front door and framing. The lot was not graded properly, so we had to install a drainage system. The exterior walls started showing surface cracks w/i the first yr. When we finally sold the house, we failed inspection twice. The flashing was put on backwards causing wood rott in the garage attic. The family room window was put in incorrectly and we had to restucco the exterior around that window.
We left the house in excellent condition for the new owners. We spent a total of $8000 to correct all of the defects and to pass our 2nd inspections.
Mark of Tavares FL (08/26/08)
Our ceiling started cracking the day of our walk through. They came out and fixed it only to have it come back a week later. They fixed it again but cracks came back again. They finally re-applied a knockdown plaster on the entire ceiling . Within a few weeks one crack in the foyer and another along a plant shelf are back along with a small repair area now a different color than rest of ceiling. Also about a few weeks into moving in our garage ceiling stated getting wet. The roofers came and fixed it but it started leaking again at the next rain. They came out again and reapplied some tar stuff and the drywall guys fixed the wet ceiling. Now about 4 months later it leaks worse than before and the ceiling is actually falling in where the garage door attaches to the ceiling.A week and a half has gone by since we contacted Moranda and still no roofers.Of course it is now hurricane season so the roof will only get worse.The roofers and the drywall people tell me that the problems we are having are very common with the model home we pirchased.Getting Maronda to do anything is very hard and a superintendant will not come by at all.
We have lost time from work from having to always be here when the work was done. You constantly are looking up to see if more cracks have appeared and we lost tax storage boxes along with many invaluable personal items when the garage ceiling leaked into them. We cannot park a car in the garage because the ceiling will fall on the car.
Crystal of Kingsland GA (08/24/08)
Where do I begin? This home has been a problem since we stepped in it. When we first moved into our house ALL the smoke alarms went off at 3 am and no one wanted to come fix them. The breaker tripped and burned because there was bad electrical wiring and fire could have resulted. Our window leaked during a summer storm and soaked our carpets in the living room. It rained on my home office and when I told them this they just said we don't care use your insurance company
Our front door leaked and our carpets got soaked in the front room during a storm, the doors don't line up and shut, our foyer arched window had to be replaced, we've been in our house eight months and have not recieved our six month inspection. There is no hot water going to our garden tub, mold grew in our home and all three of my kids go bacterial pneumonia from it, and our foyer arched window and patio window had to be cut from the dry wall and replaced. We want out of this house out of Pine Bluff community and we want to go find us real home!
Kids got pneumonia, mold grew, rain inside our house, carpet replacement, paid insurance deductible.
Brandy of Morrow OH (08/07/08)
I was absolutely taken back when I saw some of the negative comments about Maronda Homes on your website. I have been absolutely delighted with my Maronda community. In fact, I suggested that a friend look at buying in our subdivision. She brought your website to my attention.
Our entire experience with Maronda has been wonderful. The sales lady explained everything thoroughly and gave us the time we needed to make our decision. Our construction guy was great. He responded to our questions honestly and quickly. Our closing went smoothly, unlike some of our friends experiences. We have had no problems with our home. Everything works, our utility bills are less than our apartment which was half the size, and we got a great deal on the home.
Most of the negative comments seem to come from Florida, so maybe Maronda has some problems in that area. All I know is that everybody in our subdivision in Maineville, Ohio love their home. We even have one neighbor who is living in their second Maronda home.
Samantha of Okeechobee FL (07/18/08)
Sewer Installed Improperly Driveway caved in They claim no record of any complaints or work prior to exired warranty period. We are seeking to have them purchase back the home.
Brandi of Riverview FL (06/03/08)
we purchased home. Then ended up with a sliding glass door that leaked. It was like pulling teeth to get them to come out. They triedto fix, but slider still leaks. Got tired of calling. Also when it rains my front bedroom leaks up near ceiling. They also hooked light fixtures up backwards. Air conditioner fan came off of unit outside and damaged the unit. They forgot air vents in living room and had to punch them through after walk through, also forgot outlet on back patio.
My yard is uneven, they didnt roll it before they poured concrete, had to have them to come back out. After they rolled the yard, the patio is now uneven and I am scared of someone stepping off side and breaking ankle. We have been in house 7 years now and still finding problems. Spending over 28,000 to get house the way we want it.
Kenny of Port Saint Lucie FL (05/20/08)
My house is great, don't listen to these people. Countrywide has been a very enjoyable experience.
Michael of Pittsburgh PA (05/13/08)
i worked for them, for 3 months, awnsering phones and taking messages. i had to listen to angry people complain about how thier homes fell apart every day. the customer servce rep that worked in the cubical next to me instructed me to never foward a call to him, he slept at his desk often. i know i saw him doing it.
Harry the president of moronda homes knew about all off this but didnt care. he was too busy taking customers and potential customers to court. or maybe the company was being sued, either way he was at some kind of court hearing at least twice a week. everyday i left work feeling like crap cause i could belive how this company was treating people and worst off, i was part of it. they build thier homes out of inferior materials dont up hold thier warrenties and steal peoples money if they back out of contracts. just thinking about what i was part of makes we want to throw-up now.
Carlos of Orlando FL (05/06/08)
Under litigation. 3 1/2 years into this. Bad AC installation as well as other home defects due to negligence of builder. Currently have an attorney but will like to get into a huge class action against builder. Have all the details of the case.
Mold exposure, lot of damages to property, expensive remediation and restoration.
Ed of Greensburg PA (02/06/08)
Since we have purchased the home, part of the living room caved in due to a leaking pipe, and now the entire side of our home lost its aluminum siding due to wind. I had a contractor look at it and he said that the siding is so cheap that the nails stayed in the house, the holes holding the nails in the siding broke.
They use the cheapest material when they build these homes. If you are looking for a new fixer upper, then go ahead and buy a Maronda home.
Kyle of Melbourne FL (12/13/07)
I purchased the home in February 2006 at the Preserve in Lake Washington, Melbourne, Florida. The tile flooring in the kitchen cracked in several places. It happened within the 6 month warranty period, so they fixed it. The guy that fixed it said they have had numerous problems with it because the concrete slab cracks from the grounds not being prepared properly before they poured the concrete. Since then the tiles and grout have cracked again.
The A/C seemed to be running all the time since I bought the home causing huge electric bills. I reported it to Maronda and they sent people over 2 times. Each time they came in and adjusted the vents saying I didnt have them pointed in the right direction. Needless to say it didn't help. I thought because it was a new home with high ceilings and most likely had very little insulation this is why the home would not stay cool. Finally the A/C just seemed to stop working all together. It wasn't blowing air at all. I called an A/C guy on my own. He came over said they never had put Freon into the A/C and that it was a common occurrence with Maronda.
Next up. I pulled the carpet from the bedrooms and living areas. Cracks are everywhere in the slab. The garage flooring has cracks everywhere too. Everyone of my neighbors have cracks in their flooring too. If they have tile in their kitchens then the tiles are cracked as well. Overall, I am unpleased with my home. Every person I talked to about Maronda Homes after my purchase told me they had heard nothing but problems about this company. Be warned.
Sabrina of Jacksonville FL (11/19/07)
I purchased a Maronda new construction home in 2003. At the time of my walk through I noticed a huge water spot at the base of one of the walls in the family room. The foreman made record of it to be repaired. By the time the 6-month inspection rolled around the water spot resurfaced and had to be repaired again by Maronda. Three months before my 1 yr. warranty was up, hurricanes Frances,Ivan and Jeanne rolled across Florida bringing tons of rain, flooded almost an entire side of my home (same side as family room) and numerous stucco cracks on that same side of the house. I wrote and called Maronda on numerous times only to be told they were not responsible.
They did nothing, not even respond to see all the water build up in the wall at the base that eventually seeped inside. I contacted State Farm; they came out but did nothing as well other than say the home is still under warranty and to take it up with Maronda. After months of being lied to and eventually no response, I gave up and had to pay out of pocket to have the floors replaced in Feb. 2005. The first thing the contractor noticed was that the floor wasn't leveled properly so I had to pay extra for that to be done before new flooring could be put down. As of this very day you can see the rotten wood from water damage along the base of that entire side of my home compared to the wall base anywhere else in my home.
Benjamin of West Melbourne FL (03/26/07)
The Brookshire community walls are cracking (started about 2 years ago) and continue to do so (last phase homes now starting to notice).
Joseph of W Melbourne FL (01/20/05)
I purchased a new Maronda Home at Sheridan Lakes in W. Melbourne, Florida. The home was 6 months old when I noticed what appeared to be water stains on the drywall ceiling. I called the builder and was told that the information would be passed along to the site foreman. After about 3 months and numerous phone calls, we started getting heavy rain prior to Hurricane Frances. The roof leaked and the drywall ceiling collapsed. I notified my insurance company.
They sent an adjuster who stated In this adjusters opinion, sunporch drywall ceiling became saturated with water and collapsed due to improper installation/flashing where sunroof attached to the east wall of the residential structure.Someone attemped to caulk or use stucco material to build a transition-but the product broke up or large enough gaps were present when the roofing material was installed to allow significant water intrusion into finished ceiling (insulation/drywall ceiling. Damage was most likely caused by improper building design and or installation. I was told by Maronda staff that my home would be repaired but they won't take my calls and I have to leave voice mail messages and no one returns my calls. I wrote a return receipt letter and received no reply.
The insurance adjuster quoted pre hurricane prices of $1,368.00 which I was told was very low. I have a deductible of $3,500.00 so even if I receive an estimate that is twice the amount, I would still be out of pocket. The aggrivation and stress has been overwhelming but the builder doesn't seem to care if I tell anyone my problem. I contacted the building department of W. Melbourne, Florida and was told that they spoke to the builder and wanted to know if the builder contacted me after they called. I replied they hadn't, but the building inspector has not returned my calls.
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