Complain about a product or service

Maronda Homes

Wallene of Chuluota FL (09/08/08)
I bought my Maronda home in 2004 brand new. The roof leaked during hurricane Charley and Frances. Maronda did nothing only told me that its because of the winds. During Faye my front door leaked and water came up from beneath the floors in my dining room. My wood laminate floors are now ruined. I called them and they did NOTHING.

I am sorry but a house barely 4 years old should not be leaking from the foundation or from the walls. I owned a house built in the 1970's previously and NEVER had a problem with leaking. The only thing I ever replaced on that house was the roof. Water never came in through the walls. Maronda has slapped these houses together and reaped huge profits while all the while claiming easily observable better value. That's a load of you know what.

How can it be a better value when everything starts falling apart as soon as you close. I have cracked tiles all over my house and the tile people say its because of the foundation beneath. Why the state of Florida allows them to get away with this is beyond me.

Kelly of Deland, FL September 6, 2008

Kelly of Deland FL (09/06/08)
Why is it that in 2004, when hurricane frances and the others hit the same area of Florida the media demolished new home builders such as Lennar, and Ryland? This year it's Maronda Homes.

Although it is not what people want to hear, homeowner maintenance is crucial, and just as anything else you own gets damaged over time, you repair it, right? Then why not do the necessary routine maintenance on your home as well? I have worked for High-end Top National builders as well as Maronda Homes in my 10 yrs of real estate sales and I have news for you people pointing the finger at your new home builder, EACH BUILDS TO THE SAME STANDARDS, LOCAL/COUNTY BUILDING CODES, AND USES THE SAME MATERIALS!

It appears everytime we have heavy rain caused from tropical storms/hurricanes the media takes a few coplaints and runs with it, but we need to keep in mind we live in Florida and with humidity and rain it's a good chance your home may end up with mold unless you, as the homeowner, take the necessary steps to maintain YOUR HOME.

Yes, I live in a Maronda Home as well and have nothing bad to say about their quality of construction or customer service. The entire homeowner maintence manuel was explained to me as well as their waranty, it does not warrant for mold, not one builder in Florida will! If there are any latent defects due to workmanship, Maronda will come out and fix it. What they will not do is be held accountable for lack of homeowner maintenance. Especially when you put in your own floors! Come on now, use your brain, why would someone come out and fix something that they did not install?

One must prove beyond a shadow of a doubt, that it is, in fact, a latent defect caused by construction. Anyone that knows anything about construction should very well know that new homes settle within the first 6-12 months. This will usually result in hair line cracks in concrete, cracked tiles, and cracks in stucco. Homes are in NO way waterproof and we should all treat them as such. If you see a crack, seal it.

Buying a home is a huge investment, why would you not maintain your investment?

I would absolutely refer Maronda Homes to my friends and family, I have a beautiful brand new home with zero issues. I am confident in the company enough to say if an issue does arise, it will be repaired. Maronda is one of the few Builders that back up their product.

Mathew of Groveland, FL September 6, 2008

Mathew of Groveland FL (09/06/08)
We purchased a new Maronda home in Nov 2005, after dealing with many problems during the building process. We hired an independent home inspector who was able to catch many problems and they were corrected. Since then, our front door has leaked during every rain storm and Maronda has come out several times only to tell us there is nothing they can do about it. After Hurricane Fay, our bedroom ceiling began to crack and we then found that area to be wet. Last year, we would look in our attic and watch the rain come in through the vents onto the insulation and drywall. They replaced the vents and the contractor who did the work said the roof was never finished propertly.

We have emailed Maronda twice over the past two weeks but they have not responded or acknowledged our email request. This current problem is just a continuation of the original problem since the purchase date, and we believe Maronda needs to honor the warranty since it is still the same problems. And if that was not enough, some of our upstairs windows leak, the upstairs floor squeeks everywhere when you walk on it, and two of the floor beams are now higher than the rest so it sticks up from underneath the carpet.

Anyone have any ideas how to deal with Maronda for these problems?

Maria of Apopka, FL September 5, 2008

Maria of Apopka FL (09/05/08)
I purchased a Moranda Home in 2004 and have water coming in through the walls my wood floors started lifting up because of their crappy work and water comes in through one window that was not sealed properly I contacted Moranda and they came out to seal the window and said that the wood floors were my problem because they did not install them and that if I had kept the carpet they would replace it.

Melanie of Apopka, FL September 5, 2008

Melanie of Apopka FL (09/05/08)
This home has been a pit since the day we closed. The list of problems are endless. The most recent issue has been with the air handler and mold growing out of control. A mold specialist as well as an A/C company have confirmed that the mold is the result of shotty construction. My air handler was not insulted, neither was the plenum, which has resulted in my entire family becoming very ill. I now have to go see an Infectious Disease Specialist to deal with the respiratory illness resulting from the mold exposure. I would also love for there to be a class action lawsuit brought against this so-called home builder.

We have had to pay out thousands of dollars to have the air handler fixed and the mold removed. The medical bills have accumulated as well.

Carmela of Oralndo, FL September 3, 2008

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