Complain about a product or service

RE/MAX

RE/MAX brokerages are locally owned so a complaint about one doesn't necessarily reflect on the others. Having said that, here are a few of the more recent complaints about RE/MAX Realtors.

Lisa of Libertyville, IL March 1, 2009

Lisa of Libertyville IL (03/01/09)
My husband and I are looking for a house to move to the West Town area in Chicago, our own house is already under contract and we have to buy before April 13th. I saw the house advertised and arranged to meet the Remax agent M. Casciaro with our agent. She was rude to us from the beginning telling us the price of the house as if we couldn't afford it. She was reluctant in showing us around and sped us through each room telling my husband to hurry even though he has recently hurt his leg. She kept her sunglasses on throughout the house tour and told us we had to leave as she had another showing.

I feel very sorry for her clients. the house could easily have been a house we would have put an offer on. In fact we have put an offer on a house we saw the same day.

Cathy of Archer, FL February 16, 2009

Cathy of Archer FL (02/16/09)
I was sold some land in Hazlehurst GA by a Remax agent and had asked prior to the purchase about hunting in the area. He told me that there was no hunting there and it was a nice quiet private street. I have all the emails from him stating that there weren't any hunters around there. I bought the two acres and planned to move on it as soon as I sold my home in Florida. It was a while after I purchased the property that I noticed this realtor selling the adjacent property to me and advertising it as great hunting property.

I was furious and called the remax office where he worked and was told by the broker that he no longer worked there. She told me he went to Prudential. He was no longer working for Prudential I found out and was told that he was working for Georgia Farm Bureau Realty. I sent him an email after I saw the 32 acres he had advertised as hunting property and asked him if this property was near me. He didn't know why I was asking about it and told me that it was adjoining my property and to let him know if I was interested in buying more of the land. I asked him why he lied about hunting and he said that the hunting was down the road from my property. IT was actually in my own backyard. He also told me that people from all across America go there to hunt. Is this guy sick or what?

I have every email from day one and it does show what a liar he is. How can he lie to people just to get a sale? The broker that he worked for at Remax was thrilled when he left and she did tell me that she knew all along that he was an obsessive liar but didn't have anything concrete until we spoke. I would think that because he is so deceitful and unprofessional that something could be done to take his real estate license away from him. I wouldn't allow him to sell an outhouse for me. After my last email to him he told me to go find another realtor to sell my property. He also said if I didn't want hunting near me I would have to buy the 32 acres adjoining mine.

I took everything I had in savings and bought this land. I went thru the trouble of getting a realtor to show my property in florida and almost sold my home and moved onto this hunters paradise. I was put out and lost 8,000 I would like to be able to get my money back from this T. Williams but don't know how to go about it.

Pamela of Tracy, CA January 9, 2009

Pamela of Tracy CA (01/09/09)
She hired my us to clean out foreclosed properties and never paid us. The banks (Freddie Mac / Home Steps claim they have already paid her for our work. But she never paid us. There is another agent that still owes us also. Linda owed us 18,700. But the other agent on the account paid about 10,000 of it. Another agent at Re/Max that still has not paid is J. Morris. He owes about 2000. We have the invoice for each property. They have told us the check is in the mail for almost a year now. Please help us.

We have were late on our bills and our credit is ruined. Our credit was almost 800. Now it is in the 500's. Linda told us when she asked us to do this that we would be paid within 3 weeks of completing the job.

Vicki of Candler, NC December 24, 2008

Vicki of Candler NC (12/24/08)
Realtor Debbie help the sellers of our home, Bill doctor a contract in the buying of our home. Also lied on the whole disclosure and now we have a lemon home. The crawl space floods and that is where the furance is and that causes problems. The roof leaks, we have a right of way across our land. The house is smaller than we were told it was. We have fixed some of the electric problems the house had and we have heating problems.

Part of the home was finished after the inspection and was never inspected. The two up stairs rooms are the problems. The bonus room was tapped off of the other room and that is why we have electric problems and HVAC problems. This is not the dream home we planned for after 23 years in the military. We are looking at real financial problems!

My husband is retired disabled AF. We paid for about 70,000. SQ.FT we don't have and the house is going to cost us 50,000. plus to fix. The house was 380.00 and we put our life savings into the house and none is left over to fix it. This house is a lemon.

Renter of Rowlett, TX October 5, 2008

Renter of Rowlett TX (10/05/08)
Sarah Athey was the most unprofessional realtor I have ever had to work with. After leasing a home form her, she refused to respond to any issues (including a major flood) with the home without continuous phone calls and e-mails. Her inexperience and lack of knowledge about real estate should be (but probabaly and unfortunately isn't) enough to remove her license.

After a flood in the home, and her inaction to repair damages, she not only illegally withheld a security deposit but then sued to have the carpet replaced due to her own negliegnce. Sarah Athey is the definition of why realtors have a bad name, and from some of these other comments makes me question why anyone would use RE/MAX.

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