Ryan Homes Reviews

We just Closed our two new homes at Copperleaf Home by Ryan Homes. I want to call our sales Rep Joe ** and our project manager Dwight **. Both were great, Joe worked with us for over 2 months before we purchased. Like any purchase we negotiated and went back forth on again and off again, but we finally settled and purchased a Sandalwood and Adaline. Joe stayed in touch through the whole build process and handled any concerns along the way.

Our salesperson Kiki ** was the best. Answered all my questions. Stayed engaged through process supporting our contract and a real resource in our move to Cincinnati. Bumps were experienced and expected. The team has really done right by us. Business is a two way street. I respect their business model and warranty follow-ups. They responded in below zero temps to change outdoor faucet. Do your due diligence. Stay involved. You too will have a good experience.

We had an amazing experience building our first home with Ryan Homes. Our project manager PJ was awesome. he make sure we have updates every week and transition is very smooth with everything. We are very pleased!

From start to finish, our experience building with Ryan Homes was amazing. Our sales representative was absolutely fantastic from the start. She was warm, welcoming, and extremely knowledgeable about all of the available options. She went above and beyond to make sure we felt confident in our decision. She walked us through the neighborhood multiple times, showed us homes that were under construction so we could see specific finishes in person, and always took the time to answer our questions thoroughly. She truly made the process feel exciting instead of overwhelming. She even ordered us Starbucks during one of our meetings, just another example of how thoughtful and personable she was throughout the process. Our construction manager was just as wonderful to work with.

First problem is the outlet on our island stop working for no reason. Second the sod they put down in the yard is nothing but weeds I can't get rid of. Third my bedroom door will not latch closes. Fourth there is a 60 degrees hill in the backyard which is dangerous to cut. To get in here the NVR gave us hard time.

Bad there is leaks in our house and the inspector came from Ryan Homes and said everything is good and it is not and it got into the master closet and the water got into the guest bedroom closet. Cracks in the walls in the garage Also did not paint good at all? Also materials aren’t the greatest like paint and windows. Not recommended for starters. Oh and also, they filled our wall in with Styrofoam.

I literally live next to where they are building. I could reach them by walking for three minutes. They have been here for a couple years now. They always start at 7 in the morning, sometimes sooner. The area is surrounded by people’s homes yet they insist on always starting at 7 in the morning. WE DON'T NEED MORE APARTMENTS. WE NEED AFFORDABLE HOMES.

I am an ** that went into contract on a Ryan's home in 78 North Sanford, NC. In the middle of the contract, I received a call from the Sales Manager informing me that Ryan cannot sell to an investor in this community. I was shocked and at the same time did not believe what I was hearing. They canceled the contract and I was able to go with McKee Homes in the same community. After moving in, several of the neighbors gathered for drinks and games, and I met a ** neighbor who informed me that she bought her home as an investment home from Ryan and did not have a problem.

They lied to me about how much initial investment was needed. Then trap you and give you seller credits to up the property value to overprice the remaining properties to the next clients. Also, did not disclose all the requirements that the HOA has and takes forever to finish each community while starting more and more developments making it impossible to sell until they are done without taking a loss. Materials they use are cheap. I wish I had never done business with these crooks. Make sure you get a realtor to help you every step of the way. The lies they are able to get away with because they are not realtors, they work for the builder, are very alarming. I would never do business with them again. Shady company with shady business practices.

These people are the most corrupt, immorally bankrupt people around. They do shoddy work and approve people when they shouldn't. Then when it falls through, they keep your deposit, thousands of dollars. They big time screwed my disabled vet brother and refused to give him his deposit. Intimidated him by saying, "We can sue you if you don't go through with the deal." Even though he was denied for a mortgage less than a month later by someone else. He needed to put more money down and pay off some bills and then he might be approved. Ryan Homes in Newport, VA, are predators with no morals. How can you screw a disabled vet? They did. The worst type of people to deal with.

I am extremely disappointed with the quality of Ryan Homes! Today's issue is the driveway they installed. I have been in my home 4 yrs and the driveway has several deep cracks and it would not be happening on a newer home. Ryan only covers the first year and I reached out to warranty department to see if there was anything that they could to do help fix. Long story short...nothing they can do. I expected much better quality and durability from a National Builder of this size. For the amount homeowners pay, this level of workmanship is unacceptable. I expected a professionally finished driveway that would last and look good for year-not something that already looks defective. I invested a significant amount into my home and expected professional construction standards-especially for something as visible and permanent as a driveway. At this point, I would not buy another Ryan Home or recommend them!

Poor workmanship. Ryan Homes rush for settlement/closing before completing home. They never do inspections themselves before closing. You cannot trust them. It will better hire your own home inspector before closing. New construction home should be come with no issue. I did my closing in December. It is winter, common sense that grass and shrub is not growing. When it is springtime, grass turn brown. Submit warranty claim. It is too late because it is already 3 months. Now you will have brand new home with brown lawn in the spring. What a great contractor, Ryan Homes.

We built our first home with Ryan Homes in 2021 and honestly, it has been one of the biggest regrets we’ve ever made. We were so excited to build our first house and ignored all the warnings people gave us about Ryan Homes. I truly wish we had listened. Since the day we moved in, we have had issue after issue. The biggest ongoing problem has been our AC system. Our house is around 2,400 sq ft and they installed a single 3 ton unit that runs literally nonstop. Even with the thermostat set to 70, our house regularly sits around 78 degrees during Florida heat. Our electric bill ranges from $260 to $360 a month because the AC never shuts off.

New home purchased in August 2025. Experienced a leak in my finished basement May 1, 2026. South Lake Ryan Homes Larry sent over their "Handyman" Jeffrey to "investigate." "Handyman" ripped up my floor looking for a leak. "Handyman" without investigating said because I didn't "winterize" my home, the hose busted." I was advised Ryan Homes was not going to repair my floor but the "Handyman" took all my panels and padding under my carpet!

One million and one problems with the home that I’m not going to even spend time writing it out. Everything was late. Never did they take accountability for what they did wrong. Things weren’t installed that were supposed to be. Warranty even rejected claims I put in because I waited too long (note this was a few months in, and we only waited to be considerate of them finishing their initial punch list of items that still isn’t complete, so how our warranty items were “too late” is beyond me when it technically falls within 1 year). Terrible company. Crew of people are nice but don’t know how to execute properly. Lots of issues. Don’t go with them.

Well, I can say that from the outside a Ryan Home looks great, Right? WRONG!!!! The materials used in my new Ryan Home is cheap, and the subcontractors they use are not skilled, or have any consideration of taking pride in their workmanship. From our lawn we waiting 6 months to receive, to only find out the landscaper they normally use was too busy to make the deadline Ryan Homes had for my area, So, another corner was cut to save money and the subcontractor they used was highly inept and the work they did was disgraceful!!!! So We had to pay to Redo the yard. There are so many other issue that we have experienced but Ryan Homes really don't care. As long as they make a profit the customer really doesn't matter to them. Most recently is our driveway, pealing, pitting and looks like a driveway from a 30 yr old home, so happy we built with Ryan who does not pride themselves on quality workmanship just PROFIT!!!!

I purchased a newly constructed home from Ryan Homes, expecting quality workmanship and a properly inspected property. Unfortunately, my experience has been very disappointing. Within the first year alone, I encountered numerous issues throughout the home, both minor and major, which raised serious concerns about the construction quality and inspection process. In my opinion, many of the materials used seem to be of low quality, and the home feels like it was delivered more for appearance than long-term durability. While it looked great at first, problems started showing up gradually with daily living.

In just the first few months we have had numerous quality issues that we’ve tried to address through their warranty supervisor, Bristol **. She is extremely rude, and finds reasons to reject valid warranty requests. We know that new homes will have a few issues, and to be fair most of them have been small, but there have been a couple of things that are very concerning and need to be addressed, but dealing with the warranty process has been such an unbearable experience and we are reaching a point where we just don’t know what to do. We don’t feel heard at all and are beginning to feel like Ryan Homes will do anything they can to get out of having to stand behind their warranty. Our experience with Miss ** has shown us that we need to be very wary of ding business with Ryan Homes.

Updated on 04/29/2026: I received one follow up phone call from a Ryan Homes Rep stating that they would reach out to me in about a week, so far I have received nothing but silence. HERE WE GO AGAIN. In the meantime the ducks have taken over my back yard, I have been strung along for the last FOUR years, looks like they are shooting for FIVE. Below they're asking if I would recommend Ryan Homes to family and friends ,HELL NO!!!! and if annnny body ask me about them I will tell them to run the other way as fast as they can.

Beware if you build with Ryan Homes! I closed on my new build in 2024 and literally ripped just about every flimsy piece of crap out of the house! I replaced the windows, front door, slider, counter tops, kitchen sink, master bath shower, repainted the whole exterior with quality paint, replaced all the LVP flooring and Walmart quality carpet with higher level LVP, hinges and door handles on all doors, and a load of other things! The warranty manager has been the only positive experience with this company since he has been to my house with issues close to 40 times since the house was done!