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Steven of Roseville, CA November 7, 2008
Steven of Roseville CA (11/07/08)
A couple of years ago I reported to Woodside Homes that there were numerous cracks in our stucco walls. They said that it was normal and they could not do anything about it. Now, when it rains, water pours out above the lower windows, the water is going through and between the stucco and the paper,again Woodside says this is normal. They said they can't do anything unless it starts to come inside the home!
Water coming out above lower windows, under the stucco and coming out Debra of Temecula, CA September 18, 2008
Debra of Temecula CA (09/18/08)
Approximately 4 years ago, water came through improperly installed doors, damaging wood floors. After three years, the doors were finally repaired. In the last 9 months, Woodside has sent 3 different vendors to obtain an estimate to fix the floors. Nothing has happened. Today I received an email that Woodside has filed Chapter 11 and they apologize.
Does this mean I am just up the creek? Because they filed Chapter 11, do they get away with shotty work and stringing me along for four years. Are the class action suits filed against them by other homeowners now lost? Brenda of Phoenix, AZ August 22, 2008
Brenda of Phoenix AZ (08/22/08)
Here I sit in my house built by Woodside Homes that was built without post tension slab and my house has snapped into four pieces. All of my floors and walls have cracked to the point of my tile lifting off of the floor. There is a gap in my slab that is at least 1/3 inch big. It goes all the way across the back part of my house. Initially, Woodside homes was helpful and they told me that I needed to have concrete installed in the entrance way where I had already done some landscaping. They took everything out and also installed gutters.
In this area, my front door has been adjusted five times and replaced once. It promptly cracked again. They tell me the issue is a drainage problem and agreed to assist with having the lot regraded. Like most things they have come to tell me, they have not helped and sent a letter telling me it was up to me. I used their preferred contractor who had given me a bid and they say they are coming out but they don't.
I have contacted Stacey K since he stated in two different letters to me that Woodside Homes will help me through this process. Deb from Woodside Homes had initially been out to my house numerous times and told me to change all my landscaping which I had already done. After that, they said it was a drainage problem.
Last night I was laying in bed and I heard the final quadrant of my house crack. At this point, I'm exhausted of the lies they tell and the help they say they are going to give me that they don't. I'm tired of tripping over the cracked tiles on my floor and trying to mop it. I'm embarassed to have people into my house. Woodside claims we are responsible for the drainage problem because a pool was put in (someone owned our house for one year) but, how can I know for sure the drainage problem is really because of this? How do i know it was done properly to begin with?
Woodside has already settled (I think out of court) two houses in the neighborhood. One is exactly like my model with the same exact problems. I'm looking for a lawyer at this point. If I could contact the family who settled and asked them who their lawyer was, I would but they have moved out of their cracked house. Its been a nightmare for us. I can't believe they can continue to build homes and not care about the ones that they already built that are falling apart.
I've already replaced all my landscaping per Woodside homes recommendation. I've put in artificial turf to eliminate the watering of the grass. All of which they told me was good but now say is not good. Tony of Henderson, Nv 89011, NV August 15, 2008
Tony of Henderson, Nv 89011 NV (08/15/08)
I am writing to inform you that the dispute i had with Woodside Homes has been amicably resolved. We have agreed all issues and Woodside Homes have agreed to refund my money. There is no longer any outstanding matter pending between myself and Woodside Homes. thanks for listening and posting.
all matters resolved and i have been been made whole. Eugene of Fallbrook, CA July 12, 2008
Eugene of Fallbrook CA (07/12/08)
My wife and I found what we believed to be the perfect home at the Sycamore development in Wolf Creek (Temecula, CA). This is our first home, so I made sure we went over every single detail of what is included and what is not included. On the day that we signed our contract we went over the details one last time. One of the details that we discussed was the flooring that would come standard in the home. The sales agent Karen Cochran, pulled out some paperwork with the details and then told us that the kitchen, kitchen nook, and a few other places downstairs would be the standard tile. Everything was fine until we visited the design center to pick our flooring. When we arrived at the design center we were told that the flooring (that we were originally told is tile) is in fact vinyl ( a 10,000 difference).
We called the sales agent and after a lot of arguing concluded that the issue was due to a color coding change. Woodside Homes decided to change their flooring contractors and now the yellow color code means Vinyl and not Tile, so the agent was confused when she told us. We told the sales agent that we wanted the tile since it was her mistake and that we were told that it would be included when we signed the contract. She asked Tim Mcguiness the president of the California branch and he blew us off. We were told that we could back out of the home and lose our deposit if we didn't like it. I preceded to call the main branch in Utah (they simply forwarded the message to Tim).
Finally after calling the main branch non stop and leaving numerous messages, Shelly Sromalla (Director of Escrow Services) called us and gave us the same run around saying it is our fault and we misunderstood. I was very nice to her and explained that I simply wanted Woodside Homes to work with us and that maybe we could come to some type of agreement. They were simply rude to us and tried to bully us around. Today I received a letter in the mail stating that we can pay for the upgrade if we still want it. Instead of returning my NUMEROUS phone calls they sent me a letter.
In a area were the market is so saturated with foreclosures, I am surprised. I will report them to the BBB and the local new station, anyone else have any ideas. I want to warn others so they do not get cheated like us. The solar advantage is not worth the pain and frustration they have put our family through.
Incorrect flooring in our brand new home. 10k to fix the issue
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