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Tony of Henderson, Nv 89011, NV August 15, 2008
Tony of Henderson, Nv 89011 NV (08/15/08)
I am writing to inform you that the dispute i had with Woodside Homes has been amicably resolved. We have agreed all issues and Woodside Homes have agreed to refund my money. There is no longer any outstanding matter pending between myself and Woodside Homes. thanks for listening and posting.
all matters resolved and i have been been made whole. Eugene of Fallbrook, CA July 12, 2008
Eugene of Fallbrook CA (07/12/08)
My wife and I found what we believed to be the perfect home at the Sycamore development in Wolf Creek (Temecula, CA). This is our first home, so I made sure we went over every single detail of what is included and what is not included. On the day that we signed our contract we went over the details one last time. One of the details that we discussed was the flooring that would come standard in the home. The sales agent Karen Cochran, pulled out some paperwork with the details and then told us that the kitchen, kitchen nook, and a few other places downstairs would be the standard tile. Everything was fine until we visited the design center to pick our flooring. When we arrived at the design center we were told that the flooring (that we were originally told is tile) is in fact vinyl ( a 10,000 difference).
We called the sales agent and after a lot of arguing concluded that the issue was due to a color coding change. Woodside Homes decided to change their flooring contractors and now the yellow color code means Vinyl and not Tile, so the agent was confused when she told us. We told the sales agent that we wanted the tile since it was her mistake and that we were told that it would be included when we signed the contract. She asked Tim Mcguiness the president of the California branch and he blew us off. We were told that we could back out of the home and lose our deposit if we didn't like it. I preceded to call the main branch in Utah (they simply forwarded the message to Tim).
Finally after calling the main branch non stop and leaving numerous messages, Shelly Sromalla (Director of Escrow Services) called us and gave us the same run around saying it is our fault and we misunderstood. I was very nice to her and explained that I simply wanted Woodside Homes to work with us and that maybe we could come to some type of agreement. They were simply rude to us and tried to bully us around. Today I received a letter in the mail stating that we can pay for the upgrade if we still want it. Instead of returning my NUMEROUS phone calls they sent me a letter.
In a area were the market is so saturated with foreclosures, I am surprised. I will report them to the BBB and the local new station, anyone else have any ideas. I want to warn others so they do not get cheated like us. The solar advantage is not worth the pain and frustration they have put our family through.
Incorrect flooring in our brand new home. 10k to fix the issue Tony of Henderson, NV July 4, 2008
Tony of Henderson NV (07/04/08)
I Agreed to buy a house from Woodside Homes office at Boulder Creek. Gave them 10,000 Earnest Money. They insisted i use their lender. Fortunately we had added a clause to the Agreement that stipulated that if the appraisal price was lower than the contract price, they have to either reduce the contract price or refund the deposit. The closing date has come and gone, they did not produce an appraisal.
I arranged for my own appraisal which was lower than the contract price. They have refused to lower the price and refused to refund the deposit. I will report them to the Better Business Bureau and the Nevada Attorney General's office. I assume i will have to sue them to recover my deposit.
10,000 Tony of Henderson, NV July 3, 2008
Tony of Henderson NV (07/03/08)
Signed a contact with a clause that said ... if the appraised value was lower than the contract price, then they have to lower the contract price or return the Earnest money of 10,000. They cannot get an appraisal close to the purchase price, my appraisal came in at 367,000 versus the contract price of 435,000. As a result they refuse to lower the price or refund the deposit. I will sue them, lodge a complaint with the Better business Bureau and the Nevada Attorney General.
10,000 plus attorneys fees. Karen of Las Vegas, NV June 23, 2008
Karen of Las Vegas NV (06/23/08)
I put down 20,000+ on a home in Summerlin, Palmilla Subdivision for options. As we got closer to closing, Alexis, the mortgage officer told us our payment would be 2800. She told my husband that she could qualify us because we had good credit scores. She was very vague. We finally found out that it was a negative am loan, which means you don't pay all of your interest and this results in a lower payment. Then at the end of the year your loan balance would be an additional 13,000.
This was not acceptable. They were trying to force us to purchase the home eventhough we felt this would not be a good loan. When we began to question everything,and look for other financing. They sold the house out from under us for 140,000 less. The point is, they were very unprofessional, their mortgage person is unavailable within their timeframe to be approved. I think they do this on purpose to keep everyones' earnest money and then claim it was the customers' fault. I am pursueing this.
Maybe we can find a lawyer to take this case. They have an arbitration clause in their contract, but I know they have violated some mortgage laws. If anyone is interested, please contact me. Maybe we should picket them to warn other people. This is very wrong and unethical to say the least. I am very disappointed in their integrity.
Financial hardship and health problems
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