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anita of cliffside park, NJ November 23, 2009 We were able to resolve the issue that I posted in regards to and have to an amicable resolution. Natalie from exquisite home products was very helpful with this issue. Sandra of Worcester, MA November 2, 2009 I have very bad asthma and allergies so I purchased an air purifier and a water filter from Carico. I put the air purifier in my living room and I absolutely cannot believe how much easier it is for me to breathe. I feel like a new person and never want to leave my home now. I've never been much of a water drinker until I tried the water through my new filter. It tastes so pure and refreshing I bought a travel mug to take with me everywhere. The rep who came to my house was named Jeff and he was as impressive as the products he showed me, very kind and easy to talk to with no pressure. What a great experience! I've been telling everyone i know about how great Carico products are! Very satisfied with the products and salesman Yasmin of Bronx, NY October 26, 2009 I ordered an item from this company while on vacation. My cousin was a distributor and informed me that I had 30 days to return the item. I am no fluent in Spanish so my sister had to Translate it for me. I always ask about warranties and policies as I am a Avon Distributor. Since I was still going to be on vacation while the item was being prepared for shipment I called Carico to tell them NOT TO SHIP until AFTER 8/10. They failed to do this. When I arrived home 8/10 I saw the box was already delivered to my home. Already upset that the company did not listen, I never opened it. I called Carico about this, no apologies. I told them I wanted to return the unopened item because I was not able to pay the amounts on the bill any longer. They said I would not be able to return it for a refund. They mentioned picking out an item I would be able to afford (an exchange). BUT and this is what pissed me off: if the item is of lesser value they will NOT reduce the BILL! So I am paying for the previous item even though it is not what I have! I told them I wanted to have nothing to do with the company due to it's policies, they will not issue an RMA. They will not refund the balance of a lesser item that I can afford. I am stuck with a brand new item still in it's original packaging that I NEED TO RETURN. I am stuck with a 500.00 bill I cannot afford. Willing to take them up on their LIFETIME Guarantee for something cheaper but they will not refund the balance of the higher priced item. They are very unwilling to help me. Whether it is a return, refund or exchange! What happened to their LIFETIME GUARANTEE? Deb of Toronto, ON September 16, 2009 I too purchased the juicer...ten piece cookware set and the ultra vac storage containers. All I can say is "I LOVE THEM" and my reps were fantastic!!! I would definately reccoment these products. They came to my home and cooked with the products and made juices with the juicer...we had a great evening and I did not feel pressure to buy at all. It cost about 2600.00 for all and I think it's worth every penny. Sarah of Lansing, MI September 10, 2009 Febuary 2009 I attended a bridal conference with my future hubby for a "free vacation" with Carico International. We sat through the presentaion and decided to purchase the Gourmet Cook Set. Thinking that our family could just give money for out wedding gifts to pay towards the product. We recieved the product a few weeks later. I have a remaining balance of over 2000.00 and has never recieved a invoice. I have no clue how much I still owe or even if my payments are being applied towards my balance. I was told by one of there employees to stop paying for 1 month because they weren't sure if the address was correct since I wasn't recieving any statements and I had placed so many "change of address" forms. So, I didn't pay for 1 month and I SURPRISINGLY recieved a statement for a late charge. My balance with them is much higher than 2000.00 and I am still not recieving statements. The product is junk! Everything sticks to the pans. You think your getting a "complete set" but there is only 1 sauce pan! This product is not worth your time or money! It is probably someone running there business out of their basement. DO NOT BUY INTO THIS SCAM! I am still payng every month to avoid ruining my credit. As you know, with todays economy, there is no room for bad credit! Not to mention, the company's customer service is horrible! Adam of tampa, FL September 5, 2009 These people hired me for a job and then never paid me the amount they promised. When I attempted to buy the forms I needed they refused to sell them to me. They had me drive all over south florida and then refused to pay me. they instructed me to go to new home owners and lie to them about changing the water filter in order to get inside the house, then make them buy something. I spent weeks wasting time in their trainings and I never go paid. I couldnt make my rent or car payment, now im evicted without a car. Jonathan of Hubbardston, MA August 11, 2009 We would like to bring the following issue to your attention as we have had negative experiences with the following vendors Family First Foods and Carico International. A year ago First Family First Foods opened a revolving line of credit in our names through Carico International without our knowledge or authorization. Once we became aware of this line of credit we paid off the financed amount and requested the line of credit of credit be closed. After several requests in a ten month period of time we finally received written notice that they have closed the line of credit. To date, execution of this closure has not been fulfilled. Please assist us in addressing these issues to Family First Foods and Carico International to close the line of credit and to fix our credit history as well as notifying the public of the practices of these institutions. We have lowered credit scores- which in this financial time is difficult to refinance our home due to. We have spent countless hours away from work trying to request statements and resolve the open credit line to no avail. This has impacted our work life and personal income gains. martha of miami, FL June 19, 2009 I bought an air filter from this company, and after they used my name as cosigner without authorization on my daughter's appplication, I decided I no longer wanted to deal with them. It has taken over a month and my daugher has not gotten her deposit back. I spoke to the sales guy that saids I cannot return the unit, that if I'm unhappy they can replace. That it is company policy to exchange products but that they do not cancell signed sales agreement or return money back after a product was delivered. Michelle of Energy, IL June 4, 2009 I went to a bridal fair in 2005 early in the year. I wad due to be married in May. Did the drawing for a free vacation. Got a call that we had won and needed to attend this showing for Carico cook ware. me and soon to be husband went to the show. They really got you with how they cooked the corn and the fried chicken. We decided not to buy anything but then they told us that we would get a lesser vacation then offered if we didn't at least purchase a pot or pan. So we decided to buy the cheapest thing. gave them our credit card. They told us we could cancel at anytime with 30 days. well it took almost the full 30 days to receive the package and when we got it, it wasn't just one pan it was an entire set with a bill charged to my credit card of almost 2000.00. i called company and no one would answer so we put return to sender. they sent it back everytime which was 3 times. leaving me with shipping costs and still having an outstanding balance on credit card. they then took to me to smalls claim court and i lost. so now i still have an outstanding charge and a nice ding in my credit report. anita of cliffside park, NJ May 29, 2009 My parents don't speak English very well and didn't think that Peter would take advantage of them and when we called him he never only picked up the phone once and never returned any calls after wards. I spoke with customer service who where very rude and sometimes even hung up and would ever let me talk and explain the situation. One girl threatened to ruin my parents credit if they didn't immediately pay for the air purifier that was never opened. On 5/26, I made an appointment with Vinicio to have someone come to help install the water filter and nobody showed up and my father left work early and as a result hes is only going to get paid for half the day.they ever return any calls and its very frustrating when they say its our fault and they just keep repeating "you signed the contract" and don't listen to the customer. As of right now (5/29/09) we are waiting for a call form Vinicio and his boss as to what we would do next. My parents are going to lose money and have been threatened to have their credit ruined and the company has only caused headaches. my father cant be stressed out due to his seizures. I have missed school due to having to try and figure out a solution. Advertisement
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