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Colorado Prime500 Bi County Blvd, Suite 400, Farmingdale, NY |
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Janet of Stilwell, KS October 14, 2009 I have had a Colorado Prime account for many years and have enjoyed their products. On October 12, 2009, I received an opt-out notice from TD Bank, NA (WHO IS THIS?) stating that I have a Colorado Prime credit card (NOT!) and the interest rates in my cardholder agreement (NEVER RECEIVED!) is being increased to 21.74% over the US Prime Rate, and the default rate (NEVER BEEN LATE EVER)to 26.74% over the US Prime Rate, and was given the right to opt out of these changes which will then close the account to future purchases. I placed a call to TD Bank, NA at the number on the notice, and got a recording requesting the account number (WHICH I DON'T HAVE AN ACCOUNT NUMBER), and pressed 0 for the operator to question the notice, after holdingfor 30 minutes, was disconnected--this happened three times. I then called Colorado Prime and informed Jennifer of this practice and asked her to look into this abusive practice by their finance company. Susan of Milton, NY February 28, 2009 Susan of Milton NY (02/28/09) Today I received a letter that made no sense. It gave me the interest I had paid in 2006. Totally irrelevant reply. I called the number listed to speak to a rep. She said she couldn't help me. I asked to speak with a manager. She came back and said the manager said your request is denied and she is too busy to come to the phone. I told the rep I would be addressing complaints with proper agencies and she said I already told you, shes too busy to come to the phone. Mitchell of Denville, NJ February 2, 2009 Mitchell of Denville NJ (02/02/09) There was a gentleman that came to our home to give us a spiel about the service and what we can get and how it works. We declined purchasing a freezer because we already had one, but boy, I tell you, if you are weak in any way, they push buying a new freezer like nobodys' business. And after hearing some of the horror stories about other freezers, Im glad I said no, even though this person with no obvious expertise in appliances, is trying to tell me my freezer may not be adequate and could spoil all that expensive food. Even though the food is not supposed to be that expensive with this great service. So the first delivery comes, and the guy comes in with the hand truck, and actually stocks the freezer for you. Big experience, and was very nice. Included in those packages was not only meat, but some premade frozen meals, specifically shephards pie. I remember this, because we had two packages. Any way a couple weeks into the service which we thought was great. I ate one of the shephards pies. Immediately after, I got sick, and later on exhibited classic signs of food poisoning. Non stop wretching, extreme chills, then extreme sweating. I was put off a little, but because of the delivery I passed it off as a one off. Usually if you dont change your order or if you dont need to, your current order carries over and they deliver the same things. Makes things simple. Needless to say we got more Shephards pies. And months later, decided to eat another one. Well the same exact thing happened, and I called up Colorado Prime explaining what happened. They told me that anytime we arent happy with something they will pick it up and will replace it with something else. What that meant in english is. We already paid for them, they got our money, when the sales person comes back in another few months, you can just change your order. Anyway, I wasnt home for the next order, and my wife did it alone. She was pressured into buying a 2000.00 sony stereo system that would supposedly give us a deeper discount on the food. We didnt buy those stupid pots, but what she told me was they described a hifi stereo system. ( Described because apparently there was no picture or brochure ). Well, when you think sony stereo, and 2k, I figured, oh well, we never had a really good stereo before, so this will be nice as long as we are getting a better discount. Imagine my surprise when several weeks later, our 2k sony stereo system was finally delivered. It was actually a 2 hundred dollar boom box. Was I pissed. I called to complain, and got the usual runaround about how its opened, cant return it, have to speak to the representative, You should have known from the brochure or picture ( Note, I said before there was no brochure or picture, just a piece of paper with a description). That was the last order we made with Colorado. Im happy to say a lot more people in my neighborhood started to feel the same way. And eventually I never saw or heard from them again. That is until I stumbled across these complaints. Im hoping this serves as a warning and keeps you from using this company. There is no cheaper way to get groceries than in your home town, and these days they have delivery service for you much cheaper than Colorado Prime. Their food is suspect as far as Im concerned, and their products, and selling tactics are suspect. That is not the mark of a good company that can survive off their own service record. I imagine their model is to just keep moving on to the next person. Basically you are required to give them names of your friends and family so they can also harrass them. Ruben of Saint Marys, GA December 27, 2007 Ruben of Saint Marys GA (12/27/07) Kenneth of Wilmington, DE December 1, 2007 Kenneth of Wilmington DE (12/01/07) Advertisement
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