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AARP/Hartford Auto Insurance

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Aida of San Diego, CA November 27, 2008

Aida of San Diego CA (11/27/08)
I used to work for the Hartford in their quality department and I have to admit that their home and auto insurance that is offered to AARP members is terrible. I felt so bad as I review widowed wives and elderly men living on fixed incomes getting over charged! The customer service representatives do not teach the customers about certain credits that they are entitled to etc., It is just a really said situation to take advantage of this demographic.

John of Olympia, WA November 17, 2008

John of Olympia WA (11/17/08)
My wife was driving south on Hi5 in front of Fort Lewis Army Base doing about 34 mph and all of a sudden we were being tossed around in our car.We had a seat belts on.A 18 wheeler smashed into the back of our beautiful retirement car.My and I were taken to the hospital.We actually pretty lucky for two elderly people. No blood or fractures, but our bodies are bruished and battered, and since we both have alot of arthritics, it made those hurt more.Our vehicle was hit and I was pushed into 3 cars in front of me.The engine wasn't touched. Soame damage in the fron and my back end was demolished.

I can't understand why the airbags didn't deploy. The driver of the truck was cited for traveling to fast for conditions.

My car was taken to Gerber Glass & Collision repair. Hartford insurance told them to get an assessment of the damage.They told Hartford the car was totaled. Hartford sent there on adjuster and they said it was fixable at 15,000 and it was worth a high 26000. I believe we were taken advantage of.

Why two adjusters? The reason they are lying I checked online Kelley Blue and Nada or Nava, can't remember the spelling they had considerly lower price(high & low).Hartford Ins. even sent the money to Gerber collision before starting to working on my car. We don't want the car . It is a 2007 Toyota Camry XLE 4cy with 19 thousand miles on it. If I even thought of getting another, I wouldn't be given anything because it was in a crash.

Luciano of Saylorsburg, PA November 13, 2008

Luciano of Saylorsburg PA (11/13/08)
It was a cheep quote but became very expensive and they also were very rude. I'm a CDL driver at work and by law I have to carry a medical card with me at all times but after getting a ticket they wanted my medical files, can you believe this, they are a organization for people over 50 and I'm 56 and it was the first time I ever was asked to turn over my medical files to an insurance co. what next.

I switch companies after they told me they would not cover me without giving them all my medical history. I have nothing to hide but I'm an american living in coutry where we always have been free from this kind of intrudetion.

Gloria of White Cloud, MI November 7, 2008

Gloria of White Cloud MI (11/07/08)
When we signed up asked for towing which we always have on our cars. 3 years after being with them, turned in a claim for towing and they deny. Said we never had towing. A month later turned in a claim for a deer car crash, again tried to deny, said we had not paid our monthly bill. We had and had to fight to get the whole things cleared up. Will not stay with them and plan on telling everyone I know not to go with them.

caused us to loose the money from the towing, we are still waiting to get the car fixed.

Rich of Copley, OH November 3, 2008

Rich of Copley OH (11/03/08)
I discovered that I was being overcharged for auto insurance from the AARP backed Hartford insurance, so I bought a policy with Liberty Mutual for 213.00 less than I paid Hartford, and got better coverage and services to boot. I therefore cancelled my AARP backed policy expecting to get a refund on the unused premium only to receive a bill for cancellation which equaled and additional month of coverage.

I'm upset not only because they refused to waive that fee, but because I thought the policy should have been cheaper in the first place since AARP is supposed to be an advocate for senior citizens. I feel this fee is unfair because I received zero service for my money.

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