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Aflac |
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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv. David of Sherman Oaks, CA October 27, 2009 National statistics indicate that DEPRESSION is a serious and debilitating mental condition, which i cannot comprehend why many or all supplementary insurance companies who are supposed to cover short or long term disabilities do not list DEPRESSION as a covered Illness/condition. California State Health organizations recognizes DEPRESSION. Our government health angencies recognize DEPRESSION. Our primary insurance coverage recognizes DEPESSION. Why not supplementary insurance companies such as Aflac? thierry of miami, FL May 24, 2009 AFLAC received payment of 51.30 from me on April 11, 2008 and never credited it against an accident policy which I have with them. Despite having Bank of America provide them with proof of payment, and AFLAC admission that amount wasn't credited to the account, they have done nothing to credit the account, and have cancelled the policy due to the "shortfall" of 51.30 now a second time despite my continuing to make payments. Currently, I have filed a complaint with the insurance commissioner. I want all my premiums refunded on all my policies (accident, cancer, hospital) to me since I started the policies about two years ago, as my feeling is that if they stole 51.30 from me, and haven't made things right, I don't have confidence in their ability to honor claims. Cathleen of Bronx, NY March 10, 2009 Cathleen of Bronx NY (03/10/09) Prior to choosing a policy I spoke on the phone and met with one of your representatives (unfortunately I am unable to read his signature on my documents and his name is not printed in any other location). I informed the agent that I was interested in a short term disability policy for the sole purpose of maternity leave. When deciding what length of time the policy would cover, the representative advised a one year policy. I agreed with this and began to plan my pregnancy and maternity leave based on a year long policy. I gave birth to my child on December 19, 2008. I informed my employer that I would return to work September 2, 2009. I received a check for my short term disability; printed on the back was a statement that maternity leave is only good for 6 week coverage. Although your representative never stated that the year long coverage would cover maternity leave, he did not specify that would only cover 6 weeks. In addition, your agent knew that I only bought the policy for maternity leave yet he suggested a one year policy rather then a three month policy. Your agent was misleading and took advantage of my lack of understanding of the legalities and payments available in this situation. My contract with my employer only allows me to return to work on February 1 or September 1. I choose to have my baby in December/January because I was under the impression that I have a policy that would pay out for a year. If I new my policy only covered 6 weeks I would have planned to have my child later in 2009. Now due to your agents misleading me, my husband and I are struggling. During these rough economic times everyone is stressed. I tried to take steps to ensure our financial security and instead I am worrying about how I am going to pay my rent and keep food on the table. My husband has now had to take a second job and leaves our home at 7:30am and does not get home until 12:30am. In addition to having to stress about our finances he is unable to bond with our child because he is either working or sleeping.
When I called your customer service all the agents would repeat is how long the policy covers maternity leave. One agent commented that he did not know of any policy that paid for up to a year for maternity leave. I informed him that that would have been fine; if I was told this before I planned my pregnancy and maternity leave around this policy.
Wanda of Baltimore, MD March 5, 2009 Wanda of Baltimore MD (03/05/09) Brandy of Medford, OR February 1, 2005 Brandy of Medford OR (02/01/05) After discovering this I decided the accidental wasn't worth my while, so I wanted to cancel it, but keep the dental. After calling the number given to me through Outback, I was told I could cancel within 30 days after signing up. They proceeded to tell me to fax my information and request for cancellation into them. And I did several days later, and still well within the 30 day time period.
When I picked up my paychecks soon after, there was no withdrawl for the AFLAC services, which implied to me they cancelled the whole pkg. No accidental or dental. Then about a year and a half later, all of a sudden they Outback Evergreen starts deducting the AFLAC premium from my paychecks again without me noticing for the next year and a half. So when I did notice, I thought O.k. they didn't cancel it. So I went to the dentist. Reported a claim and they wouldn't pay for it, because they said I wasnt't covered to that time period. The whole thing is so confusing. Advertisement
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