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AIG Auto Insurance |
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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv. Richard of Interlaken, NY March 1, 2010 I paid them to insure my car and they sent me insurance cards and then I received a letter from NYS DMV saying that AIG did not electronically verify my insurance and to contact them through either my Insurance agent or direct to AIG.I have done that as of Feb 8th 2010 and they say they have confirmed my insurance with DMV but when I verify through DMV they say the have not Ireceived any verification from AIG.I have bee daily since Feb 8th when I recieved the DMV notice contacted the insurance agen and sat with him hours while on the phone trying to get this fixed still it hasn't been confirmed.the letter says that after 30 days my registration and drivers license will be suspended.. I can not drive my vehicle because if stopped it will show through DMV that I'm uninsured and they will impound my vehicle..This has gone on since Dec 30,2009..and as of today it is 59 days and on the 60th day DMV says they will suspend my Registration and license to drive.. HELP Robert of Eagle River, AK January 24, 2010 aig refused to negotiate in good faith with me when their insured hit me head on. I have a bulging disc in my back and it has aggravated my rheumatoid arthritis and cervical spinal disease. They didn't pay all the car rental, or and many other parts of the claimThey used 3 different claims examiners with my attorney and have totally low balled the claim. These bail out kings almost put the US in a depression and they can't pay legitimate auto claims Debbie of Ermine, KY August 25, 2009 We filed a claim with AIG. Mr. M was the claim adjuster. He denied the claim. I called and left a message. He returned my call. He sounded defense but he said that he was have trouble with his voice mail. I was talking to him about our insurance but he started interrupting me. His tone was rude. He said our policy wasn't good since 2006. I told him that we was still paying the premiums. He said he notice that but we have to cancel the police. It was hard to talk to him. He wouldn't stop talking and listen. I finally told him Good-bye. When I was getting ready to hang-up. He said Mrs. R I can't talk to you about your husband previous claim. If this was the problem why didn't he tell me instead of being so rude and abrasive. I would be out of a job if I talked to our patients like that. Christine of Newcomb, NM August 12, 2009 My house was broken into last fall and my truck was stolen. It was recovered, and the only things the adjustor addressed were the windshield and scratches on the door. I had major problems with the truck; it was back in the shop 7 times from January till March, when I had an accident. I was on a steep dirt road,and had some type of a front end failure. AIG will not take or return calls, or emails. I tried using an attorney in Alamogordo, NM, but he met with similar results: none. I did not know that I was injured, at the time; I thought I was just sore from the impact.I have 2 pinched nerves in my back, and they won't even take my phone calls, as they issued a check for the truck, and "this claim is closed". The truck has a bent frame, whick AIG wants to"stretch and pull" and put back on the road, with the statement "if anything happens in the future, we will not be responsible". I used this truck for my business, and carry clients, and will not take the chance of injuring anyone. Bob of Anderson, SC July 26, 2009 Our recent experience with AIG insurance mirrors many of the complaints found on this site. For a brief time my step-son had insurance with AIG. I helped him obtain that policy when he received a car as a gift from his brother in-law, as I was insured with AIG at the time. It should be noted that this step-son is over 21, and (on his own), and not under my roof. From the get-go, it was problematic. I paid the first premiums on my debit card, and gave them his address for future billings. They continued to charge my card, even after being notified that were not permitted to do so. In disgust with AIG, 60 days later, my step-son obtained a new and cheaper policy with State Farm. AIG was notified that new insurance had been obtained, and given a cancelation notice. In fact, there was a few day over-lap. AIG attempted to collect from my bank account after cancelation. After spending an hour on the phone with “customer no-service†it appeared that the problem was resolved. After that incident, I too decided to find a different insurance carrier, and canceled AIG . This past month he received a notice from VITAL RECOVERY SERVICES claiming he owned them 171.19. He called them on the number given in the notice. After calling their toll free number and talking with one of their representatives at Vital Recovery Services (and getting nowhere), he found himself forced to respond by certified registered letter. He notified them that they were attempting to collect a debt that is not legitimate. He made clear that AIG insurance is incorrect in their claim that any moneys are owed. It needs to be clear that at the time of his cancelation with AIG cancelation, all premiums were current. It appears that AIG continued to bill for a canceled policy, though they were properly notified. I can assure you that dealing with AIG’s customer service was a dreadful experience. Therefore, as required by the Fair Credit Reporting Act (FCRA) he notified them in writing that this debt is disputed, as he attempted to first do in his first call to Vital Recovery Services. As far as I’m concerned the truth is simple, this debt is not valid, and therefore is a fraudulent attempt to collect money not owed. Under FCRA he requested that his legal rights be adhered to by both your Vital Recovery Services and AIG. He demanded that this not be reported to any credit bureaus without including his notice of dispute. He also reminded them since they have been now notified of this error in writing, they may not continue to report the information until this matter is fully resolved. We will see if any of this works. I remain convinced that this is a willful violation of the Fair Credit Reporting Act, and will probably have to engage the services of an attorney. Sections 616 and 617 of the federal "Fair Credit Reporting Act" permit people to sue for "Willful Noncompliance" or "Negligent Noncompliance" of the FCRA. In addition, he will also report it to the Federal Trade Commission. It is simply not right that people should be forced to pay for AIG’s mistakes by what appears to be an “in-house†debt collection agency. They must be stopped from running over consumers!! In light of last year’s bail-out of AIG (to the tune of billions of federal taxpayer dollars) one almost has to wonder if AIG’s horrid customer service was partly to blame for their self-inflicted demise. Bob of Anderson, SC July 26, 2009 Our recent experience with AIG insurance mirrors many of the complaints found on this site. For a brief time my step-son had insurance with AIG. I helped him obtain that policy when he received a car as a gift from his brother in-law, as I was insured with AIG at the time. It should be noted that this step-son is over 21, and (on his own), and not under my roof. From the get-go, it was problematic. I paid the first premiums on my debit card, and gave them his address for future billings. They continued to charge my card, even after being notified that were not permitted to do so. In disgust with AIG, 60 days later, my step-son obtained a new and cheaper policy with State Farm. AIG was notified that new insurance had been obtained, and given a cancelation notice. In fact, there was a few day over-lap. AIG attempted to collect from my bank account after cancelation. After spending an hour on the phone with “customer no-service†it appeared that the problem was resolved. After that incident, I too decided to find a different insurance carrier, and canceled AIG . This past month he received a notice from VITAL RECOVERY SERVICES claiming he owned them 171.19. He called them on the number given in the notice. After calling their toll free number and talking with one of their representatives at Vital Recovery Services (and getting nowhere), he found himself forced to respond by certified registered letter. He notified them that they were attempting to collect a debt that is not legitimate. He made clear that AIG insurance is incorrect in their claim that any moneys are owed. It needs to be clear that at the time of his cancelation with AIG cancelation, all premiums were current. It appears that AIG continued to bill for a canceled policy, though they were properly notified. I can assure you that dealing with AIG’s customer service was a dreadful experience. Therefore, as required by the Fair Credit Reporting Act (FCRA) he notified them in writing that this debt is disputed, as he attempted to first do in his first call to Vital Recovery Services. As far as I’m concerned the truth is simple, this debt is not valid, and therefore is a fraudulent attempt to collect money not owed. Under FCRA he requested that his legal rights be adhered to by both your Vital Recovery Services and AIG. He demanded that this not be reported to any credit bureaus without including his notice of dispute. He also reminded them since they have been now notified of this error in writing, they may not continue to report the information until this matter is fully resolved. We will see if any of this works. personal of personal city, ME July 3, 2009 Injuried in a wreck with a semi, on disability for life AIG offers me 6,500. Unemployed almost 4 years, mental and physical impairment. was working before this accident. Approx 25 -30,000 in damage, not including loss wages for almost 4 years unemployment, traveling to doctors offices and pain and suffering, mental anguish, even my lawyer couldnt take it. I owe him 35 percent of all my money and now I am considering hiring another lawyer, there total profit will be approx 70 percent leaving me with nohting for future care, surgery, medication, etc. Michael of Sunrise, FL June 18, 2009 I paid AIG for insurance on my apartment for the first time with a credit card. A year later, they automatically billed my credit card for the renewal, although I never gave them permission to bill me automatically. I distinctly remember the short simple call, asking to pay them, providing my credit card for payment, and then getting and confirmation number and saying goodbye. I called them right away and asked them to take me off of auto billing, which they said they would. Of course, now a year later, they bill me once again, this time taking me over my limit on my credit card, and I have already notified them half a year ago that I moved out of that apartment. I called them to tell them ONCE again they billed me without permission and they said I had to cancel and request a credit via e-mail. I did that today so I'm just waiting to see if I'll actually get any follow through this time. I work for American Express and I see dispute after dispute every day with merchants who are given a card number and then months or years later make another unauthorized charge on it, merchants who can never seem to stop billing people regularly, and merchants who say they cancel services but they really don't. Jay of Boston, MA June 6, 2009 I recently moved from Maine to Massachusetts, where AIG does not offer auto insurance coverage. I switched to Amica and called AIG to cancel. They said they would cancel the policy in 3 days when my new coverage took aeffect. Coincidentally, I was broadsided 10 minutes after I switched insurance companies. Since it was the other driver's fault, his company covered all of my damages. I notified AIG about the accident since my they were still technically my insurance provider. They took no action since I was going through the other driver's company. A few weeks later I notice that AIG had withdrawn money from my checking account (automatic payment) even though I had cancelled. It was at a significantly higher rate than my usual payment, I assumed that it was some sort of computer glitch. I called AIG and asked what was going on. They told me that they had no idea what I was talking about when I told them I had cancelled weeks ago. They said they had no records of me even calling in the last several months. I told them that I had called at least 3 times: once when I had moved 2 months ago to notify them of my new address (they claimed that they had no knowledge of this new address even though I have recieved mail from them at my new address since then!), once to cancel, and again to notify them of my accident. They actually had the audacity to say that I was LYING! I have an email confirmation of my cancellation so they won't get away with this. Their explanantion for the higher payment rate was that they can increase the premium at any time without notice. what!? The person I was speaking to eventually felt bad for me and became candid. He told me a way I could get my money back by faxing some forms. He told me to call immediately after I sent the forms and follow through with them until the money was back in my account and my policy was cancelled (again). He said otherwise my request would probably be ignored. I can only imagine what is going on within that company, but it is disgusting that we gave them 85 billion to keep them afloat. AS for the forms that the rep told me to print from their website, they don't seem to exist. I stumbled across this site trying to find the forms in vain. BRIAN of JACKSONVILLE, NC May 30, 2009 21s century also known now as AIG will not send us the consent to rate form like promised. My wife and I have been attempting to get the form for 4 months now. We will be driving to Arizona and having a family and driving so far, of course we should be covered. AIG doesent even know abou the move yet but we recieve all normal mail / policy changes. POLICY INCREASES in the mail but of course not are consent to rate. I dont know why but they are just a horrible company who refuses to help. Advertisement
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