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AIG Auto Insurance |
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Michael of Sunrise, FL June 18, 2009 I paid AIG for insurance on my apartment for the first time with a credit card. A year later, they automatically billed my credit card for the renewal, although I never gave them permission to bill me automatically. I distinctly remember the short simple call, asking to pay them, providing my credit card for payment, and then getting and confirmation number and saying goodbye. I called them right away and asked them to take me off of auto billing, which they said they would. Of course, now a year later, they bill me once again, this time taking me over my limit on my credit card, and I have already notified them half a year ago that I moved out of that apartment. I called them to tell them ONCE again they billed me without permission and they said I had to cancel and request a credit via e-mail. I did that today so I'm just waiting to see if I'll actually get any follow through this time. I work for American Express and I see dispute after dispute every day with merchants who are given a card number and then months or years later make another unauthorized charge on it, merchants who can never seem to stop billing people regularly, and merchants who say they cancel services but they really don't. Jay of Boston, MA June 6, 2009 I recently moved from Maine to Massachusetts, where AIG does not offer auto insurance coverage. I switched to Amica and called AIG to cancel. They said they would cancel the policy in 3 days when my new coverage took aeffect. Coincidentally, I was broadsided 10 minutes after I switched insurance companies. Since it was the other driver's fault, his company covered all of my damages. I notified AIG about the accident since my they were still technically my insurance provider. They took no action since I was going through the other driver's company. A few weeks later I notice that AIG had withdrawn money from my checking account (automatic payment) even though I had cancelled. It was at a significantly higher rate than my usual payment, I assumed that it was some sort of computer glitch. I called AIG and asked what was going on. They told me that they had no idea what I was talking about when I told them I had cancelled weeks ago. They said they had no records of me even calling in the last several months. I told them that I had called at least 3 times: once when I had moved 2 months ago to notify them of my new address (they claimed that they had no knowledge of this new address even though I have recieved mail from them at my new address since then!), once to cancel, and again to notify them of my accident. They actually had the audacity to say that I was LYING! I have an email confirmation of my cancellation so they won't get away with this. Their explanantion for the higher payment rate was that they can increase the premium at any time without notice. what!? The person I was speaking to eventually felt bad for me and became candid. He told me a way I could get my money back by faxing some forms. He told me to call immediately after I sent the forms and follow through with them until the money was back in my account and my policy was cancelled (again). He said otherwise my request would probably be ignored. I can only imagine what is going on within that company, but it is disgusting that we gave them 85 billion to keep them afloat. AS for the forms that the rep told me to print from their website, they don't seem to exist. I stumbled across this site trying to find the forms in vain. BRIAN of JACKSONVILLE, NC May 30, 2009 21s century also known now as AIG will not send us the consent to rate form like promised. My wife and I have been attempting to get the form for 4 months now. We will be driving to Arizona and having a family and driving so far, of course we should be covered. AIG doesent even know abou the move yet but we recieve all normal mail / policy changes. POLICY INCREASES in the mail but of course not are consent to rate. I dont know why but they are just a horrible company who refuses to help. Elesia of Sacramento, CA May 13, 2009 In April 2007, I was in an at fault car accident where I rear ended another vehicle. I was at a stop light along with the other vehicle that was in front of me. We had the ability to turn right on the red light in which the vehicle in front of me proceeded to turn right and then suddenly stopped as I was attempting to turn right as well. I hit the rear end of the other vehicle at very slow speed because I was too close to stop in time. There was no damage to my vehicle, 2005 BMW 325CI convertible and minimal damage to the other vehicle which resulted in less than 700.00 dollars paid to repair a minor scratch to the fender that has many patches of chipped paint on the fender. However, the driver said she saw an area on the fender of her miata where my car caused damage. The accident happened while I was under 21st Century who later became AIG Insurance Co. When it was time to renew my policy in 01/2009 with AIG, my premium had increased from 245.00 monthly to approx.655.00 monthly. I called AIG to find out why my premium had increased to such a large amount, and the AIG representative informed me I was being charged the increase due to the accident I incurred in April of 2007. I explained that there was no damage to my car and minimal damage to the other vehicle of less than 700.00 dollars. I asked to speak with the claims adjuster of the 2007 accident and was given his phone number. I left several messages with the 21st Century claims adjuster who never returned my calls. Unfortunately, I was so angered with this information and never receiving a return phone call that I dropped my insurance with AIG. Upon searching for new insurance, I learned through Progessive Insurance and Geico Insurance that there was information reported from AIG/21st Century that a claim was paid on an April 2007 accident in the amount of 40,000 dollars and that is why I am receiving such high quotes. Approximately two years later, AIG/21st Century reportedly paid her the above cash amount for vehicle damages to the miata of less than 700.00 dollars. I had no prior at fault collision accidents with either companies. I believe this was a scam by AIG/21st Century to get money and I am not sure if the money was actually paid to anyone nor would the amount of money paid justify such a minor accident. I believe this money was stolen by the AIG/21st Century and made to look as though they paid a claim. The representatives of the two above named insurance companies, Progressive and Geico, upon reviewing the reported information stated as to how much was paid out to repair the vehicle of less than 700 made no sense to award the driver 40,000 dollars. Jerry of Shelton, CT April 24, 2009 I had an auto policy with them 2 years ago that i had paid in full. Today I received a collections notice (2 years later) from Vital Recovery services, Inc. for 54 because they claim, that they had to insure me for 30 days after I canceled. This makes no sense at all. How can you force insurance on me after I canceled? I went over my insurance clause and nowhere does it state this information where I had signed. I contacted the State of Connecticut Insurance commissioner and was informed that this is an illegal practice in the state of Connecticut. Now, the guy I spoke to on the phone claims they will ruin my credit if I don't pay the bill. I asked him how is it possible your company can blackmail me like this, he tried to say it wasn't blackmail, EXCUSE ME but it is! They are holding my credit report hostage unless I pay them money that I do not owe them. I do not plan on paying this bill because I refuse to give in to them, I will do everything in my power to combat these jerks. It starts here! Rhonda of Tulsa,, OK April 22, 2009 Our daughter was hit by a person with insurance through UAIG. She was hit broadside while at a complete stop, went 20-30 feet down the shoulder. Her bills including the loss of our car was approximately 8500.00. We were paid for our car but at a rate that was much less than it was valued. We have been told that all chiropracters are quacks, that her injuries, although soft tissue injuries that almost never heal completely, were basically non existant. We were told that former adjustors were no longer employed by the company however they still have a voice mail. THen we were told we were never told that. They do not want to offer a settlement that is in any way fair. We did not get a lawyer because any amount that was obtained through a lawyer would be eaten away in fees, etc. I have heard nothing good about this company and my opinion, which they could care less about, is the same as the ones I have already heard. They stink as a company. Our government wasted their money if they helped this one. Robert of Destin, FL April 15, 2009
Oril C. Dent of Mt. Carmel, IL March 31, 2009
Ronnie of Sulphur, LA March 22, 2009
Elizabeth of Van Nuys, CA March 17, 2009
All my information like registration, and policy# was in my glove compartment. So i called in while i was in TIJUANA before crossing over here and made my claim. I was told they were going to try to make an exception, but i told the adjustor that when i first got the policy i was told that it was included in the coverage. I had since renewed my policy and never recived the new one in the mail beacuse i moved, yet i did an address change with them.So they investigated and called me to inform me i wasn't covered therefore i was responsible and i would receive something in the mail which i never did. When i went to the office of my agent i told them to refund me the amount left on my policy and i was told they would not be reimbursing me anything. About 6 months before that i went in to the office of my agent to get another copy of my insurance card and they asked me on which of the 3 vehicles? I had gone into the office a year beofre that in jan 2007 to remove my 96 suburban and to have the 2002 chevy suburban added. I traded my 1996 suburban as a down payment. The change was made but i was paying for 3 automobiles for over a year. They never sent me a new policy. So my payments were being automatically deducted from my bank account. Anyhow i would never would have caught it if i hadn't gone in to ask for another copy of my insurance card. I asked them to refund that which they didn't give me an amount as to how much it was. I was told it would be applied towards my policy and i was covered until october of 2008.This was like in february when i went. Anyhow i would not reccommend this company to anyone. They are nothing but liars and cheats. They have no integrity. Needless to say i did not renew with them . I was recently notified that my truck was recovered in ROSARITO and my finance company Wachovia refused to go and recover the truck. o i am left to have to deal with this ordeal on my own. Advertisement
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