Our daughter was hit by a person with insurance through UAIG. She was hit broadside while at a complete stop, went 20-30 feet down the shoulder. Her bills including the loss of our car was approximately 8500.00. We were paid for our car but at a rate that was much less than it was valued.
We have been told that all chiropracters are quacks, that her injuries, although soft tissue injuries that almost never heal completely, were basically non existant. We were told that former adjustors were no longer employed by the company however they still have a voice mail. THen we were told we were never told that. They do not want to offer a settlement that is in any way fair. We did not get a lawyer because any amount that was obtained through a lawyer would be eaten away in fees, etc.
I have heard nothing good about this company and my opinion, which they could care less about, is the same as the ones I have already heard. They stink as a company. Our government wasted their money if they helped this one.
Robert of Destin, FL April 15, 2009
I was struck by an 18 wheeler at the speed of 70 mph. I have 5 herniated disk, head injury, PTSD etc, Cervical Radiculpathy I have been hospitalized for mental problems due to pain from the accident. I have undergone severe pain also by receiving many injections in my spine for pain relief. I feel into deep depression, I tried to commit suciude even my paramedics and doctor put down it was due to my accident. I have approx 25,000.00 in damage my car was in the shop for 2 months. I have been unemployed due to this accident. I am currently on Disability through the Social Security Administration. I have lost my best friends, My soon to be wife. I have been living with my family ever since this auto accident. I lost the chance to work for a ministry that airs though out a affialiate station of Trinity Broad coastin network.
Since I had no health insurance at the time of the accident Doctors treat me as a second class citizen, I get less care. I just got out of a mental hospital a week ago, AIG offered me 6,500. They have a one million dollar insurance policy, my lawyer throw me case out, I am on my own, I owe him 35 percent by contract. I didnt have these problems before, I dont want government welfare, I want to work and live like everybody else
Oril of Mt. Carmel, IL March 31, 2009
AIG is saying I owe them 226.13 for auto insurance that I canceled and was not notififed by them that I had to give them 30 days written notice that I was canceling the policy. Now they have turned it over to their parent company for collection. They have Vital Recovery services doing the dirty work for them. I never received a policy from to even see what the coverage was so how could I read any of the policy and that was why it was canceled.
Being charged for something you don't get and say you received a copy of it, and you can not defend yourself in the court of the land is bad, but taking poor kids money to set up ceo's is bad too. Why have consumer protection.
Ronnie of Sulphur, LA March 22, 2009
They didn't pay enough hospital bills to get my injury corrected. Also the at fault party was drunk which they ommited.
Still my hand is not fixed. Need more complex surgery to fix it.
Elizabeth of Van Nuys, CA March 17, 2009
I was in tijuana near the the border in Otay haveing lunch in a restaurant on july 26 when my 2002 chevy suburban was stolen. By the way it was stolen across from the PGR which is the Tijuana police, how ironic... Anyhow I called my agent which was west coast insurance and they assured me it was covered up to 25 miles past the border. I was told to call AIG with my policy # which i got from them. That's the reason i called them first.
All my information like registration, and policy# was in my glove compartment. So i called in while i was in TIJUANA before crossing over here and made my claim. I was told they were going to try to make an exception, but i told the adjustor that when i first got the policy i was told that it was included in the coverage. I had since renewed my policy and never recived the new one in the mail beacuse i moved, yet i did an address change with them.So they investigated and called me to inform me i wasn't covered therefore i was responsible and i would receive something in the mail which i never did.
When i went to the office of my agent i told them to refund me the amount left on my policy and i was told they would not be reimbursing me anything. About 6 months before that i went in to the office of my agent to get another copy of my insurance card and they asked me on which of the 3 vehicles? I had gone into the office a year beofre that in jan 2007 to remove my 96 suburban and to have the 2002 chevy suburban added. I traded my 1996 suburban as a down payment. The change was made but i was paying for 3 automobiles for over a year.
They never sent me a new policy. So my payments were being automatically deducted from my bank account. Anyhow i would never would have caught it if i hadn't gone in to ask for another copy of my insurance card. I asked them to refund that which they didn't give me an amount as to how much it was. I was told it would be applied towards my policy and i was covered until october of 2008.This was like in february when i went. Anyhow i would not reccommend this company to anyone. They are nothing but liars and cheats. They have no integrity. Needless to say i did not renew with them . I was recently notified that my truck was recovered in ROSARITO and my finance company Wachovia refused to go and recover the truck. o i am left to have to deal with this ordeal on my own.
I am now being taken to court by Wachovia.M y credit is ruined and they have entered a judgement against me and are suing me in court.
Geneva of Fort Walton Beach, FL March 16, 2009
I have had insurance through AIG for about 3 yrs.I live on SSI disability and it was difficult to keep making monthly installments that kept going up.Finally I went and got another policy through another company,with no clue to what was going on with AIG.I feel that a refund should be given to me since the policy was not actually in effect.Good thing I didn't get into an accident or get pulled over,I would have been in alot of trouble finically.
I had to borrow money to pay my insurance to AIG.
Christopher of Norwich, CT March 6, 2009
i have a another story to add to this collection of complaints about AIG. It was about a week ago that i had gotten into a 3 car accident where the person behind me pushed me into the other 2 people and then fled the scene of the accident anyway i called my insurance provider about what had just happened and coming to find out after i spent 25 -35 minutes on the phone with a customer rep they took all my info including damages to all 3 cars mine having the most. I had no insurance coverage and had'nt had any for about 1 year since 3/08 well this of course was upsetting to me and then coming to find out they never sent me anything in the mail or reported it too the proper authorities being the DMV and my bank cause my car is being financed and my mother makes the car payments because i cant afford them.
Well when the police officer came to my car and checked on me he asked me for my current insurance and since i didnt have any coverage i had to tell him so well now because all this mess i have a court date and im sure they will punish me severly also my car is being held at a garage until further notice or i can find the money to get it fixed. So the lesson from all of this is that one have insurance at all times and two dont go with aig they will screw you over
The consequences of all of this is that if they had done their jobs and not been so careless i wouldve had insurance on my car. And i would be sitting here with a rental instead of having to deal with all the headaches this produced and im probably gonna get sued from the other people as their insurance companies and no i have no way of getting to work to pay my bills or the money to fix my car all due to AIG's ingnorance and utter disrespect for proper procedures
Chris of Mesa, AZ March 4, 2009
I have (had) an insurance policy with AIG for my motorcycle. I recently bought a new ATV and wanted to add it to my policy (I had another ATV on this policy once before), AIG would not add the new ATV to the policy so I looked for new coverage for it elsewhere. As I was looking I got quotes for both the motorcycle and ATV and found a less expensive company to do both.
I bought the new insurance from the new company and asked AIG to cancel my policy with them as I have found new insurance thought the new company. AIG asked me for proof of the new insurance policy to verify the date of cancellation so I sent them a FAX of my Insurance ID card from the new company. This information was not good enough for AIG and they asked me to send them a copy of my new insurances coverages from them.
This is in my opinion a violation of my privacy. AIG only needs to know: 1. I no longer need their policy. 2. The date I have bought my new policy. Asking for all of the information my new policy has is none of there business. Send me my check for the unused balance ending the date I started my new policy is all they need to do. Not harass me about canceling them. They are keeping funds for a service I no longer need from them.
Carolyn of Belpre, OH March 3, 2009
I had AIG insurance for several years and each year it went up more and more. Finally I got fed up and purchased new insurance. When I got the bill from AIG which read if not paid by such and such date your insurance will be canceled, which is what I wanted to do so I didn't pay it. A year later I get a notice from a Collection Agency for 44.97.
The lady from the Collection Agency said since I did not cancel my insurance in time they prorated my insurance and I owe the 44.97. She said if I wanted to keep this off my record I had better pay it. So I paid the 44.97 and an extra 10.00 for the collection agency. If anyone ever asks me about Insurance I will tell them definately not to have anything to do with AIG. As far as I am concerned I was cheated out of 44.97 which may not sound like much but with times like we are in, every dollar counts.
Jerry of Orange, TX February 11, 2009
A couple of months ago, (while driving my wife to work) a BFI truck with a empty slide off container that had been hauling concrete hit a bump as I was trying to pass. He showered me with concrete that was left on the top edges of the container and broke my windshield and chipped the paint on my truck. We tried to pull him over but they refused to stop so we called the company on our cell phone and gave them the info on the truck and what had happened. BFI sent a fellow out to my home to take pictures of the damage and to assure me it would be taken care of.
Aig ins. claims adjuster called a few weeks later telling my they were not admitting responsibility and would be investigating the claim and needed estimates (about 1000.00 worth). After about a month I called and the adjuster told me he was waiting on the drivers statement which should have been there already. I waited another 2 weeks and called to inquire about the status of my claim for damages and was told by Mr. Smith that AIG was not going to repair my truck because it could not have happened the way [I] described the incident! I'm driving down the highway minding my own buisness and recieve property loss and they basically call me a liar!
Broken windshield and chipped paint on my 2007 Dodge 2500 pickup.
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