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Robyn of Oak Harbor WA (09/19/08)
My mother and father had accidental coverage through AIG for about 15 yrs, all payments up to date etc. Well, he passed away on dec 31 2007 and she passed away aug 3 2008. they denied accidental benefits for his death because there was drugs in his system, he did not die from that and it was ruled accidental as he was only 45 yrs old. Noone gave me any notice that it was denied, after a couple of phone calls they finally told me it was denied, and than left it at that. didnt explain how or if I had a right ot appeal( I am going to appeal anyway), right now I am going to take legal action against them. It might be denied again, but I am going to try with all my heart because he had that policy inplace in case soemthing happens and we would be fine. My mother spent months trying to get benefits and all the stress finally caught up to her when she died.
Rajeev of Delhi OTHER (07/25/08)
I had take a policy of TATA AIG Life insurance on dated 30-6-08, but i am not satisfied with teir services.& I had launch a complaint on 16-7-08 that i dont want any bond or something & I want to cancel the policy in freelookup period but they not processed my complaint & not refund my 3000 Rs.
Block my money since 2 months.
Laurie of San Antonio TX (06/11/08)
I am the Power of Attorney for my Grandmother, and she has two life insurance policies with AIG with a face value of $1,000 each. She purchased one policy in 1963 and has been paying $3.91 a month. The second policy was purchased in 1975 and she pays $6.96 a month. I called AIG Customer Service in Nashville to find out how much the policies were worth, and was told that if she cashed them in she would only get a minimal amount of money way less than the $1,000 face value on each policy. When she passes away she would only get a total of $2,000. My Grandmother has paid in a total of $4,737.12 for two policies that will only pay out a total of $2,000 at her death, and she is still required to make monthly payments. She has paid $2,737.12 over the face value on the policies.
This is a huge injustice to the policy holders, and the loved ones they leave behind. AIG has already made $2,737.12 in profit, and they continue to collect the premiums. My Grandmother is living on about $900.00 a month Social Security which pays for her Nursing Home, so really she only gets about $40 a month to buy necessities that the Nursing Home doesn't provide. She could really use the extra money to pay for some of her medications that Medicare does not cover. How can an Insurance Company get away with this?
James of Moneta VA (04/15/08)
When purchased the agent told me that after a few years the policy would be worth enough that the earning could be used to make the premium payments without compramising the total value of the policy. A while ago I was contacted by someone (lawfirm) who was enacting a class action suit for policy holders who were told that same lie. Asked if I wanted to participate, I responded yes. I never heard another thing about the suit and cannot find any word of it. Is anythng on record?
I purchased a life insurance policy from an agent who used untrue earnings potential to sell me his policy.
Rodney of Tujunga CA (02/11/08)
My step father died in January 2007. AIG said to fax them copies of my Mothers' and Step Fathers' death certificates and they would send a check in three weeks. Then they said I had to send their form back. Then they said that I had to provide a copy of the living trust. Then they said I had to provide additional documents and their form. Then they said that I had to have the documents and their form notarized. Then they said that there is a new form. Then they said I had to provide original copies of the death certificate. Then they said that I had to get a court order because someone else is contesting the distribution. I have talked to all the beneficiaries of the trust and none of them have contested the trust. It takes them a month and a half to respond with new requirements so it has been a year and they still refuse to send us the $90,000.00 they owe us. One of my brothers and my step sister are disabled and need the money. My step sister will be homeless soon. I am out of work and about to lose my house. My share of the money AIG refuses to pay will pay my bills for six months.
Bank of America is foreclosing on my house on February 21, 2008. I have not been able to contact my step sister and think she is now homeless. AIG has cost me thousands in interest and penalties.
Belinda of New Smyrna Beach, FL (04/20/06)
My mother opened a Life Ins policy when my daughter was born. I was there at the time the policy was opened, and my name is listed on the documents stating I have the right to change since I am her Mother. My mother passed 3/11/05. I have filled out pages and pages of paper work to change everything, well, I thought I had.
14 months later I am still getting bills in my mother's name at my address, so they had to have gotten something.
Now they state I don't have an Agent. Well they assigned one to me but he brought the wrong papers. I have called 3 times this week to speak to an office manager and no one will help me. They take my number but that is as far as it goes. What is the problem? If they have they lost my policy I will be glad to show them mine. It is worth $10,000.
Clyde of Red Bluff CA (11/15/05)
I have a life insurance policy with AIG and they rfuse to send me a copy of the policy
Bobbie of Moncks Corner SC (05/11/03)
I am employed with Wal-Mart and have had coverage with this company for about thirteen years. I updated it and raised the amount on my spouse in 1998 or 1999. He passed away Jan.19, 2003. The claim has been denied because he became ill. The reason is his death was before a two year period after the update. The reason for life insurance is to cover final expenses and to take care of family members that are left behind. This is unfair and should be illegal. Companies like this should have to pay for what they inflict on families who are grieving and struggling financially.
I am disabled and I am having to pay for a funeral bill that should have been covered. The stress of all of this is just about too much for me to deal with. The financial burden as well as the loss of my husband is very hard.
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