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Allstate Auto Insurance |
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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv. D. of Fairfax, VA November 26, 2008 D. of Fairfax VA (11/26/08) The agent sent me an email with a formal write-up including the coverage, my SSN and State license number. I call and paid for the policy over the phone via my VISA card. Subsequently I canceled my existing policy. A few days later the agent call and said Allstate made a mistake and that the rate was now 390. I was unhappy because this was more than most all the other estimates I had received on the Web and more than my canceled policy. I ask the supervisor to call. No calls. A few days later I called Malan, the owner of the franchise in the greater Washington DC area, whose accent sounded like she was from India. She apologized for the confusion, but now the rate was 439. She hid behind a policy clause that says the insurance company has 30 days to review and revised even after the policy is issued. The bate-and-switch technique was maddening. The rate had gone from 129 to 429. I cannot recommend Allstate or any company that uses Bate-&-Switch Sales Tactics (which are illegal). Jeremy of Fort Benning, GA November 26, 2008 Jeremy of Fort Benning GA (11/26/08) I reported that the withdrawl had been made and that the account had been over drafted. The representative that i had spoken with said that the would need a copy of the bank ststement and the account number to verify that the transaction had been made. I faxed the information to allstate twice and have since then not recieved a letter or phone call form anyone. That was about three weeks ago. I spoke with one representative recently and was told that the account still had not been closed. The cancellation shold have been processed in september. It is now november and i came into contact with all state in regards to the withdrawl in october. I requested that i speak to the manage with yet another representative. I was told that i would be reimbursed for the transaction and that the overdraft charge would be taken care of. Again that was two weeks ago. I have not recieved a phone call or letter. I changed my address when i came into contact with them at the beginnig of october. My second complaint iis that when coming home form AIT i had an 800 withdrawl made from my account. Again no letter no phone call. I was a reserve soldier at the time and was home for about two month befor going active duty. The withdrawl was for rentes insurance that i was told was to be included in the policy not a separate account. All state agreed that i did not autorize the withdrawl. Not the problem. The problem was when 5 weeks later i still had not recieved reimbursment. At that point i was behind on bill my checking account was overdrafted by almost 800 from overdraft fees. The account went negative by about 500 when the with drawl was made. The accumulated 300 were from daily over draft fees through the bank. Rachael of Shasta Lake, CA November 25, 2008 Rachael of Shasta Lake CA (11/25/08) Susan of Lithonia, GA November 23, 2008 Susan of Lithonia GA (11/23/08) Jacqueline of Sylmar, CA November 20, 2008 Jacqueline of Sylmar CA (11/20/08) That same day, i called and made a claim with my insurance company, my company contacted the owner and the driver and got a statement. I personally had to call allstate to give them my statement, they did not call me. i've followed up with allstate on numerous occasions to know what the status of the case is. The person in charge of my case had not been able to get a statement from the driver as of three weeks ago approximately a month after the accident. although, she agreed from the statement i gave her, that their client was at fault. My car is a total loss and obviously undrivable. I lost jobs because i didn't have a car to drive. I had to pay for my own rental car. I chose the most economic car, which still ran up a bill of about 800 dollars, until i finally came to the conclusion that buying a car would be a more economic option at this point. so i returned the rental, and purchased a new car. and still i haven't heard anything from allstate. this case has caused me grief, stress, has made me loose work. I want this to be done and over with, this seems like a ridiculous amount of time to settle a claim. for such a big company this seems very unprofessional. i'm glad i don't have allstate, i wouldn't switch to them after this. Report Your Experience
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