Anthem Reviews

Have yet to have a prescription for a serious illness or a required procedure approved without jumping through hoops. Fictitious "reviews" by unqualified and informed internal employees in hopes that no means they won't have to support a premium payer's needs.

I paid my policy premium from January 2026 the May 2026 and received a letter stating that my policy was cancelled for non-payment on January 1st 2026. When I call to speak to someone I've been given 17 different stories and I get refused when asked to speak to a supervisor.

I started a new job in June of 2025 which carries this insurance. With carrying this insurance, I now have to use a Bioplus Specialty Pharmacy for my medication. In the first months of working at the new job with new insurance, this insurance, I was not receiving my medication. I called Anthem and they said they needed a few things from my doctor. According to my doctor, they sent everything prior to my conversation and wasn't sure why Anthem/Bioplus hadn't sent the prescription out. What I find out after almost 5-months, the file for approval was sitting on someone's desk because when I called almost 5-months down the line from when my doctor sent the required information, my approval was given by Anthem and the process started for sending out my medication. I was provided a poor excuse on the phone about missing it, low staff, and some other reasons that don't help.

My current Primary Care Physician, belongs to "Promise Care" network and will "NOT" write a referral for me for someone that is "NOT" associated with his "Promise Care". Network. I wanted to set up an appointment with a skin specialist, (Skin and Cancer Institute) but since they are "NOT" affiliated with "Promise Care" he would not give me a referral. Sooo this is the kind of BS that the medical industry is forcing on U.S. citizens. I, as an American Citizen, should have every right to pick and choose who I want for my medical care. But it seems that this right has been taken aways from the U.S. Citizens by corrupt physicians, and medical groups. WHY?

This is the worst insurance company we have ever had to work with. They pay nothing until a huge deductible is paid. They have REFUSED to cancel our policy even though it is interfering with my husband's medicare. It raised all his pharmacy costs, won't pay for his very much needed medical care that is thousands of dollars. They didn't bother to tell him that in trying to get me insurance with his work that it automatically added him and it automatically made them his main insurance but yet pay for nothing. The out of pocket cost this company is costing us is ridiculous. Never ever sign up for this insurance. It's one step under a scam.

We obtained Anthem Blue Cross Blue Shield insurance through our company. This is absolutely the WORSE Insurance company we have ever worked with. Poor response time, no one knows what is going on after Hours of phone conversations. One division says all is set, it’s actually not. Poor service, poor communication, poor quality internal communication. Spending HOURS on the phone to get stuff covered is unacceptable. I would NEVER RECOMMEND OR USE THIS COMPANY EVER AGAIN! Highly recommend using anyone else for health care coverage… These guys are incredibly incompetent, inadequate on the phone and unable to communicate within their own organization to get anything done. STAY CLEAR OF ANTHEM BLUE CROSS BLUE SHIELD.

Far and away the worst medical insurance company that I've had the displeasure of dealing with. Raise prices, delayed services and skimping on coverage. This company should be shut down.

I keep getting junk fliers from this company, trying to sell me their product. Calling them, to get off their mailing list is nearly an impossible task. In fact, when I finally got through to someone and I asked to have them contact their marketing department (on my behalf) or the vendor who mails these out, to get me removed, they hung up on me. Beyond frustrating. Yes, I know I could and do rip these up and pitch, but I would prefer to not be bothered.

Extremely disappointed with Anthem Blue Cross Blue Shield. I pay nearly $200 a week through my employer, yet essential medications and treatments are consistently denied or delayed. The prior authorization process feels intentionally difficult, and getting clear answers is nearly impossible. For the amount paid, the level of coverage and customer support is unacceptable. I expected reliability and support from a major insurer, but instead I’ve experienced frustration, stress, and lack of access to necessary care. I would not recommend this plan to anyone who actually needs consistent medical coverage.

Worst insurance ever!! I pay so much and they don't cover the medications I need. The worst part they hide behind a make shift prescription provider Archimedes. Who pretty much are there to say yes that's not covered sorry and Anthem doesn't have to deal with you.