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Fortis Health Insurance
• John Alden Insurance
---
News
Connecticut Accuses John Alden, Fortis of Improperly Denying Coverage

Christopher of Colorado Springs CO (04/10/08)
I have an Accidental Medical Expense Rider on my health insurance policy. It pays the first 1000 of my deductible if the injury/illness I'm suffering from is caused by an accident. The only restrictions are that the injury/illness be caused by an accident, the policy is in force at the time of the accident, and treatment be sought within 90 days of the accident. All criteria have been met and there still has been no resolution. This all happened in October of 2006 and it is now April of 2008

I now have medical bills in collections, I have negative information on my credit report. I cannot afford to pay the remaining bills since I had to take so much time off of work to heal. I am self employed so there is no one to go after to pay for thing due to my on the job injury.

Chris of Hobe Sound, FL January 7, 2008

Chris of Hobe Sound FL (01/07/08)
I signed up for a 3 month TEMPORARY insurance plan. After 3 months I realized they were still billing me. I called, and they told me to fax in a cancellation on my account. I faxed it in, and they billed me again. I called again, and this time somebody answered (on a normal, Monday afternoon) and said everybody was out of the office. She had to take a message, and they would get back to me in 48 hours. Called again a week later, told me they never received the fax. They will do everything they can to keep billing you.

Give their phone number a try....When I called their number each time, it asks you to enter your social security or your insurance number to identify you; no matter what I entered, it said it couldn't find it on file and keeps saying let's try this again. Even when you don't enter anything on the phone, it says let's try this again, please enter your.... It takes about 10 minutes before it finally goes to the operator. This is because they hope people will think, "Oh well, maybe they won't bill me again because I must be out of the system if they can't find my information...but no...they WILL bill you again. This is a scam; don't fall for it.

Scammed me out of 500.

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