Atlantis Healthcare

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Alfred of Jamaica, NY March 18, 2009

they wouln't approve my procedure when 3 other insurance companies in the past did. they gave my doctor's office a real tough time going back and forth with paperwork and calls for over two monthsand finally said they couldn't do anything. they have no problem accepting my employers payments, but i ask you, what are we paying for? this must be a joke. i would tell everyone i know to stay away from Atlantis healthcare-- it seems like more of a scam.

now i have to suffer with my condition because they wouln't approve it. they don't even care. i spoke to several people at the company who just say that's the policy.

Arthur of Rego Park, NY January 27, 2009

I AM A NEW MEMBER OF ATLANTIS HEALTH CARE AND MY INSURANCE PREMIUM WAS DEDUCTED FROM MY BANK ACCOUNT ONCE ON JAN.14 AND AGAIN ON JAN.21. I CALLED ABOUT THIS DOUBLE DEDUCTION OF THE HEALTH CARE PREMIUM AND WAS TOLD THAT ATLANTIS USES A COMPANY CALLED INSURANCE RESOURCES TO COLLECT PREMIUMS AND GIVEN A TELEPHONE NUMBER 914 428 6400 EXT. 105.

I HAVE CALLED OVER 6 TIMES OVER A WEEK AND THIS COMPANY HAS NOT CALLED BACK , NOT EVEN THERE TELEPHONE OPERATOR HAS CALLED BACK. I LEAVE MESSAGE AFTER MESSAGE AND I GET NO REPONSE. MY INSURANCE PREMIUM OF 404 HAS BEEN DEDUCTED TWICE AND I WANT A REFUND,BUT NO ONE CALLS.

I AM OUT 404 AND I CAN'T AFFORD THIS ERROR TO GO ON AND ON.

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