Blue Cross of California

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Leslee of Aliso Viejo, CA November 17, 2009

I was insured with Anthem through CalCobra and never received a notice in the mail that my coverage was stopping. I am now without health insurance and not by my choice. Today I received a notice from them that is back dated August 9, 2009. I never received this notice.

I called several days ago to find out why I had not received my monthly bill and that is when I found out I was no longer insured. I believe that is why they sent this notice to me today. I am without insurance and am very concerned that something could happen and not be able to afford to pay my medical bill.

Lauren of Los Angeles, CA September 10, 2009

It is impossible to connect with someone who can explain my coverage. The first person I spoke with had such a strong Filipino accent, that i had to ask him to repeat everything. I speak several languages, so this isn't xenophobia! Then, when i tried to get a Supervisor, he put me through to a mail order pharmacy, which had nothing to do with my call. I tried to file a complaint at Blue Cross's website, and it kept rejecting it!

Terry of Scottsdale, AZ August 26, 2009

I was laid off of work on July 24, 2009 and my health insurance ended July 31, 2009 at which time I opted for and cobra. I mailed two months worth of payments in on august 1, 2009 and was received by the third party administrator. they processed the activation back onto Bluecross Blueshield and it was sent to them on the 9th of August.

On the 14th of August we still did not show coverage consequently the third party administrator "Conexis' sent an urgent email to reinstate my wife and I. Called again on the 26th of August 2009 and we are still not showing coverage.

I have made calls with no results. I was passed onto the special services group and that can take up to 10 days for a response. All this time my wife is awaiting coverage for test to be scheduled for neck pain. My wife needs tests for neck pain and the doctors will not schedule until coverage is confirmed. We have no idea what the problem is and what damage is being done waiting for tests and coverage.

Bernard of La Selva Beach, CA June 2, 2009

Raised my monthly rate by 492

Marlo of Vacaville, CA April 9, 2009

Marlo of Vacaville CA (04/09/09)
My wife had an emergency visit to the hospital. We have coverage through her medical plan Blue Shield who initially paid the bill. We also have coverage on another plan through my retirement Kaiser. Blue Shield asked for a refund after they paid the bill because they are saying my wife is covered primarily through my coverage. I am the primary coverage through kaiser and she has primary coverage through Blue Shield. Now Blue Shield is saying our claim is denied because the time to make a claim has expired. We are getting billed from the hospital's biller for 729.00 because blue shield's refuse to handle this claim.

Our financial disposition is treated by this situation.

Eric of Lucerne Valley, CA February 17, 2009

Eric of Lucerne Valley CA (02/17/09)
I received my Anthem Blue Cross Health Insurance billing statement (due 3/1/09). My insurance plan is a 5,000 deductable plan. My insurance premium went up 38% (from 267 per month to 368 per month). That represents a 1,200 a year increase.

I was told by Amber at 800 333-0912 that the Department of Managed Care approved the increase for all their policy holders. I called the Department of Managed Care at 800 400-0815. They told me they do not have any jurisdiction over the insurance companies. They only require the insurance companies to inform them 30 days prior to a rate increase.

Mercedes of Morgan Hill, CA February 12, 2009

Mercedes of Morgan Hill CA (02/12/09)
Blue Cross raised health insurance premiums on March 1, 2008 by 40%. Now on March 1, 2009 I have been informed the premium is being raised again by 34%. I think something is wrong here. Are Blue Cross executives thieves without any conscience or just plain incompetent individuals that do not know how to manage a company for the benefit of its members? Who is pockecting the money, the doctors, Blue Cross executives or maybe just nobody knows what is going on?

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