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Blue Cross of New York

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Charlotte of Trumansburg NY (06/04/08)
My husband recently received a cortisone shot for bursitis. When the medical invoice came--we were charged a $98 deductible for surgery. When I called to ask about this I was informed that Anything invasive to the body is considered surgery--even regular immunizations. I know that this is so that they get their $150 deductible per person per year. Bu to consider a shot surgery is ridiculous.

Multiple shots per year for the two of us will result in an additional $300 per year on top of premiums.

Vito of Flushing NY (12/22/07)
Blue Cross Blue Shield lost 5 of my dental claims and blamed the post office. The first form sent by BC/BS to me and was submitted by my dentist 2/2007 had the wrong mailing address. The next 4 signed forms, 2-3 months apart, were never received by BC/BS. In a telephone call the person at customer service said I can only claim visits that were under 6 months old. Whose fault is this? It seems they are at fault. This is a scam!

Denise of New York NY (03/23/07)
Received a letter last week, from BC/BS stating that all my private medical records and information went missing from a truck that was moving data on disks. I am now at risk for identity theft. My Social Security # and other sensitive info was on these disks. The letter states that this info was not coded so anyone who has the disks can easily get all my personal information.

Theresa of Floral Park NY (02/10/05)
Last year, I got a new job and new insurance. I decided to get all my checkups done, so I went to a bunch of doctors that were listed as included on my plan. I paid the copay for all of them and now, even after writing the company about it, I have received several bills from the doctors and the labs claiming that I owe them hundreds of dollars. These fees were supposed to be included in my health care and they didn't even cover the bloodwork!! Ridiculous. I am now receiving collection notices out the wazoo because BC/BS has routinely denied my claims.

Wayne Mcdonald of Cincinnatus NY (04/11/03)
A year ago I went to get check-up and my medical cards had not been sent to me yet so I paid for the services out of my check book. I have sent bills to BCBS and they have been in contact with hospital and know the services were performed and paid for at the time of service. But they have not reimbursed me for the costs of the bills. I would like some help with this matter.

This bill amounts to over $500 and I needed that money to take care of other bills.

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