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Dawn of Aurora, CO March 19, 2009

Dawn of Aurora CO (03/19/09)
I was contacted by Juan, he stated that he had gotten my information from a request that I had sent him over the internet. Since I had been looking for health insurance, I spoke with him even though I didn't remember ever looking at anything online that resembled what he was pitching. He said it is called the New Health Choice Plan and I asked him specifically if this was major medical insurance and he said that yes, it was.

I asked if it was creditable coverage, and he said it was. I asked if it covered doctor's visits, hospitals, surgeries and prescriptions. He told me that I would have unlimited doctor's visits, that prescriptions were priced in 4 tiers, hosptial admissions and ER visits and any surgery that was medically necessary would also be covered. He also told me that pre-existing conditions would be approved since I had not gone more than 60 days without creditable coverage.

He basically told me everything I wanted to hear in order to sign up. I told him I would have to speak with my husband about it and asked if I could have something in writing to look over. He claimed that he couldn't give me anything in writing until we signed up but that once we did sign up, we could look it over for 30 days and cancel with a full refund if we weren't satisfied. He called me several times to follow up with me, before I signed up. Once I called him back and signed up, I never heard from him again. He told me that I would recieve an email with my id# and access to their website within 24 to 48 hours. It has been a week now and I have not received an email. I have left him several messages daily, and have not heard back from him.

The money that they took out of my bank account was supposed to pay for either medical insurance or medical care. I have a very serious pre-cancerous condition that requires surgery that I had been saving up for. If I don't have the surgery soon, it will become cancer and my chances of surviving are drastically reduced. He told me that my surgery would be covered, 100% but now I can't even get any information about this health plan to determine whether anything is covered or not.

I am physically disabled and unable to work so it's not as though I can just wait for my next paycheck to pay for the surgery. I am also the mother of 3 young children who may lose their mother if I don't find a way to pay for this surgery soon.

Dana of Kunkletown, PA March 18, 2009

Dana of Kunkletown PA (03/18/09)
I became a memeber of the CHBA in January.I pay 140.00 a month from January to March. I tried to use the discount health benefits plan 5 times.Each time the information was given to me from CHBA as to where I can go. Each time I was denied any type of discount from said doctor. I called 3 times asking for a refund and was told only supervisors could give refunds. After two or three times of these people giving me false information I finally get a supervisor to call me. I plead my case as to why I should get a refund and I'm denied. I paid for a service that wasn't provided to me. I feel that this company is a scam and I am not only upset that I have been hoodwinked but worry for all other people during these times. I am an unemployed new mother and can't afford to walk away. The purpose of the service was to see that my family andI had some type of health benefits.

My bills were neglected because for the service that they were supposed to provide and for the bills I had to pay out of pocket. So a few of my bills were behind and I was penalized with late fees. My Daughter needs to go to the doc frequently for her check up and shots she is almost a year old. One place that they sent me for my gyno exam was an hour away. I had to pay a babysitter to watch my child and never even had the examination because they did not except the discount plan. It has caused me much stress. More than I had before worrying about having health benefits for my little girl and money is tight. I was the sole provider of the insurance for my family until I was let go from my job (downsizing) a week before I was to return from maternity leave.

Deborah of Woodstock, GA March 11, 2009

Deborah of Woodstock GA (03/11/09)
When I was first contacted by CHAB a couple of yr's ago I was misinformed big time and believed that I was purchasing insurance for myself and my son. Pre-existing conditions were no exception to the rule. Discounts for Dr. visits and hospital stays were just to good to be true. Having serious health issues and 2 yrs. later did I get the education of a life time. They used every low-down sorry tactic in the book to run a scam on unsuspecting innocent ppl. Matt Dale, was the shiester who roped me in on this so called insurance.

I just terminated this insurance and called my bank and explained how as of January, February & March of 2009, didn't get a discount on my Rx's. They lied and said they had called Wal-Mart Pharmacy and gave them the corrected Group #'s and I could go back and p/up my discount. Wal-Mart said they never called. This went on for 3 good month's and it was difficult to make contact with CHAB, cause no-one would answer and you couldn't leave a message. They mailed me out a new Rx Card even and promised this would never happen again. It did 2 more month's and then when I found out the Group # was not correct was told that I could go back to Wal-Mart Pharmacy and p/up my discount!

They gave me the corrected group # over the phone just a week ago and I told them they had mailed me out a new one with the new #'s..so what is this?? They also, were being very difficult when I told them I wanted to cancel this discount Rx Plan. They charged me 55.00, to join their Feder-X, program and the first month's fee. It wound up costing me 95.00. Cindy, called me up and wanted to know about the paper-work that I had dropped off at the Cardiologist office to be filled out 2wk's prior.This was to be a reduced prescription plan through the drug companies. I told her that I hadn't heard anything yet and she ask me to call and check on it. The staff said it was misplaced or lost. I called Cindy back and told her and asked if I could get the paper-work recent to me.

I was transferred to another older lady that was rude and plain out crude and jumped on me accusing me of going directly to the drug company myself to avoid taking advandage of their program. She was hateful and said no they could not without recharging me. That it was my fault for not staying on top of things. I was told my money was nonrefundable. This is a very shady company they should be reported to 60 minutes and hopefully an investigation be done to protect the innocent victims out here. I lost a lot of money due to failing health issues that interfered with clearer thinking on my part. Please, someone needs to investigate these lying theives.

I had to eat a 95.00 dollar loss through their Feder-X Program. I didn't get a discount for January, february or March of 2009. I paid 139.95 a month. The first year it was 245.00 dollars per mon. When I went to the Doctor, they didn't except this discount program,or the ER at the hospital. So all in all a small discount is all I ever received. They used the uncompensated program due to low income status to get the bill written off and wound up paying only half of the Doctor's Bill.

Beverly of Silver Spring, MD March 1, 2009

Beverly of Silver Spring MD (03/01/09)
They sold me this health prrogram as Health Insurance and when I received the package, It clearly stated that it was not. My doctors do not participate in their program. And there was barely a reduction for me and son's prescription medications including asthma meds and meds for ADD when I used their card. They took a tremendous amount of money from my account, and they told me it was a special enrollment period and it may end the next day so I should enroll right then and there. They also promised m it was not a rip off . I am a single mom who is unemployed .

I was just trying to take care of me and my son. I now can not pay my bills and rent and am devastated that his company used me like this. And took so much of my money under false pretenses.

They Have charged in the neighborhood of 500.00 dollars for a false program.

Rachael of Katy, TX February 20, 2009

Rachael of Katy TX (02/20/09)
I was contacted while looking for an indicidual insurance plan, by and man named Roy. He said he did this on the side and mostly worked with Blue Cross Blue Shield. I was sold a plan that had co-pays, and cover everything including ER visits. He even told me a story about his daughter breaking her arm and he only paid out 200 for everything including the surgery that was needed to fix her arm. I thought this was great as I have children. We signed up.

I did the phone call with the state of Texas where I was told what to say and when I tried to question him in the call he would get angry. I cancelled the policy as soon as the info came in the mail but I am still being charged. We have had toe cancel our credit card that the payment was going on while the bank tries to sort things out. But they don't seem to be able to get anwhere.

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