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Farmers Auto Insurance |
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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv. Kara of Issaquah, WA October 3, 2009 1) I moved from Las Vegas to Seattle and when I moved to Seattle, I called Farmers numerous times to change the renter's insurance. I was told it would take awhile to reflect on the statement..I waited 5 months and I called again and the person I spoke to said no one ever made note of the fact that I moved to Seattle, they still had it under the Vegas address- every record. 2) I asked them to add my husband to the policy when I moved to Seattle. A year goes by and I have a relative visiting from Europe. I call them to ask about the policy on international driver's referring to the policy number which should have both my husband and I on it. They said they only had me as a driver- I asked, "so my husband is nowhere in this policy?" Yep, for a year and a half he was driving the car and his name wasn't on the policy. Go Farmers!!! 3) We finally came to a point where we wanted to cancel. I called about cancellation and this said this is for you and Justin right? who the hell is Justin because my husbands name sure as hell isn't Justin. Guess what?! They had it as Justin all this time. His name is Jack. Justin from Jack?! How in the hell. One can only imagine what they were on. Farmers agents are completely INEPT AND INDOLENT. a) my husband emailed them with his name on several occassions- wouldn't they have though- gee, who is Jack? It's listed as Justin here. Nope, guess that didn't raise any red flags with them -DOH! b) We scanned and sent them our licenses - shouldn't that have the correct spelling on it?! I would rather each shit and die than ever have to go with them again. If life meant no insurance or Farmers I'd DEFINITELY PICK no insurance. Linda of Rocklin, CA September 25, 2009 My 17 year old son was stopped at a light and a Farmers insured vehicle cut the one behind him off. Both ended up slamming into the rear of my son's vehicle. After much screaming about my son driving what may be an unsafe vehicle, Farmers finally got an adjuster out. 8 DAYS LATER. Vehicle is totatled. Farmers didn't tell us this their adjuster did. A week later I had to call them to get this information actually from THEM. Now they are trying to nail the vehilce she cut off for a portion of the liability (meaning Farmers pays less) and still two weeks later my son still has no answers. He has already been found not at any fault, yet he is the one who suffers. He's only able to afford the very basic insurance (130.00 am month for liability and uninsured) and has no means of replacing the car and no alternate means of transportation. Now they are telling me it will be another week until the other insurance company can call them back regarding the fault issue. Aaron of utica, NY August 1, 2009 I was hit by a car while I was riding my bicycle. The car is insured by Farmers insurance. I helped the adjusters, Mara Golden, in order to get my bike fixed. In the end she is saying it was my fault and she will only pay %20 for my bike repairs. My bicycle is my only means of transportation and now I have to wait for this small claims case. Is there anything that can be done about this. David of Battle Ground, WA June 4, 2009 My wife was involved in a car accident. She was at fault. Farmers determined that the car was a total loss. One full week after the accident they called with the settlement amount. It was extremely off base. WE did our homework prior to the offer to determine what the same car in our area was selling for. So when they called we had some knowledge as to what the settlement should be. Our car should be around 9,950 before tax, title, and license. They offered us 7,700 total. The way they came up with this number is that they found the ones in the Portland/Vancouver area coming in around 10K so they found vehicles 150 to 300 miles away in completely different markets for less so they based their numbers off that. They also took the price of these comparable car (in other markets) and deducted things from the listed price to make them worth less. With their offer I am unable to buy another car that is even close to what I had. I live in the Portland/Vancouver area and they are pulling number from different markets up to 300 miles away. Spokane and Seattle have a completely different cost of living and pricing. I do not live near those cities. In the market in which I live it will cost me around 9,995 to go buy the exact same car that was totalled. The adjuster Trasen A was also extremely rude and nasty on the phone. Horrible person to work with. We have been with Farmers for the last 8 1/2 years. My Car: 2001 Honda Accord EX Coupe 4-cyl excellent condition both inside and out. Flawless. These cars do not stay on the lots long because they get 32 miles to the gallon and they run forever if taken car of. Very nice car. What can we do? Who can help us? We need another car but need the money from Farmers to do so. We have not signed or accepted anything yet. Please let us know if you can help. Rich of Santa Clara, CA April 15, 2009 Rich of Santa Clara CA (04/15/09) Anne of Hixson, TN March 26, 2009 Anne of Hixson TN (03/26/09) One more week goes by, another phone call. Oh...he'll call you when he gets in the office. I waited until the end of the day, and called THEM back AGAIN. Oh...he's been in and has left already. HELLO....talk about lack of customer service. Mind you, we have 4 policies with these folks, and have paid on time for over 12 years!
Well, the good news is, I checked into Geigo Insurance. Funny, my yearly premium for JUST the motor coach, with better coverage went from 2,546.00 down to 1,126 a year!!!!! Over all I am saving approx. 1,600.00 and let me tell you, Geigo NEVER seems to have a problem taking my calls. I think Farmers are rip off artists, buyers beware. Farmers needs to review their agents and make sure they know what customer service is really all about! Sharon of Baytown, TX March 24, 2009 Sharon of Baytown TX (03/24/09) Advertisement
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