GEICO

Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.

Deborah of Forest VA (07/15/08)
I received my auto insurance renewal notice today and my premiums increased. Now mind you, it's a small increase, but I have a clean driving record and no claims/no accidents. In all the years I've had insurance with Geico, I have had a premium decrease. I called and spoke to a customer service rep and was told my rate increased because of the high accident rate in the state of Virginia. I have to pay for someone else's mistake? Do they even hear what they are saying?

I was told, because you are such a good/safe driver, you only had a small increase. I feel this is unethical and fail to see how this can be legal. The folks with accidents should be made to pay for their mistakes,not the other way around. This employee was very comfortable with what he said, very accepting of this. Are the Geico employees brainwashed? What recourse do I have other than cancelling my car insurance?

The consequence is less money I will have every month because I am once again paying for someone else's mistakes. I can barely afford to feed my family.

Elaine of Seneca Falls, NY July 15, 2008

Elaine of Seneca Falls NY (07/15/08)
I have been a customer w/Geico for many years insuring 1 to 3 vehicles. I have been so satisfied w/them, I even insured my new home purchase through Geico. I recently noticed that my monthly installments had jumped from 80/month, to 168. I phoned a customer service rep appox. July 7th (who looked at my policy and agreed that my record is IMPECCABLE) inquiring why and was informed that the increase in premium was due to my 24 year old son's (bad) driving record and a recent suspension.

I had my son on my policy when he was 19 years old. He has not lived under my roof in 5 years and for that matter hasn't driven a vehicle in over 13 months nor ever wants to again. On 7/14/08 I receive notice from Geico that they are now cancelling my policy due to HIS driving record and that this will affect my credit history. What can I do to have a 24 year old MAN removed from my insurance policy? As I stated, he doesn't drive nor ever wants to again...so will not purchase insurance himself. Please advise what can be done and as quickly as possible...my cancellation is pending! Thank you

Sebastien of San Francisco, CA July 14, 2008

Sebastien of San Francisco CA (07/14/08)
After being in an accident, I contacted Geico and spoke to Jackie, who informed me that on liability policies Geico only takes in and process the claim from the other driver . Jackie, though personable, informed me that I would not receive any representation for my damages in making a clam against the other driver or their insurance company.

I feel that I have been left to fend for myself. After speaking to other drivers with experience in these situations, this practice is not standard. I do not expect coverage on a liability only plan, but I do expect fair representation from Geico.

I will most likely not receive compensation for the damages to my vehicle, while the other driver will end up covered once legal proceeding occur. Cost to me about 1,500-2,000.

Joanthan of Plainview, NY July 6, 2008

Joanthan of Plainview NY (07/06/08)
Each time I change my account information they automatically add in extra services at a cost to me without asking. These services include road side assistance, full glass coverage, etc. Always ask after you change any information what has changed in the account.

They add in features at a cost to the consumer without the consumer's knowledge.

Herb of Melbourne, FL July 4, 2008

Herb of Melbourne FL (07/04/08)
i am trying to stop all mass mailing from geico insurance. i receive constant offers for car insurance when i don't even own a car. i don't seem to be able to stop it. can you help. thanx,

it is driving me nuts.....

Rey of Dallas, TX June 22, 2008

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |