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The Travelers Life & Annuity Co. |
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Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv. Janet of Oldsmar, FL November 19, 2009 Three years after a traffic accident 12-6-2006 that is clearly the liability of the company (I was hit head on by a driver running a red light who fled the scene) they are dragging out settlement and refuse payment of my benefits for uninsured motorist/personal injury. They have put me through a nightmare of records collections, data, photos, exams, and now grueling depositions which are further aggravting my illness. I suffered back injury and aggravation to a large spinal cord lesion during the accident which has required two surgeries. I am now in pain 24/7 after two years post surgery. Corporate greed is the motivating factor behind this company - they will do anything to avoid paying out a claim without any consideration for the welfare of their customers. Suzanne of Los Angeles, CA November 4, 2009 Travelers Insurance agent came to my condo, observed damage and agreed to second set of bids with service master on a condo structual water damage effecting three master batrooms. Now refusing to pay!!! This is so unprofessional, even my boyfriend who is a handyman nows this is just tacky! They need to do the right thing and pay the agreed amount! I work for Coldwell Banker and I know we support travelers and servicemaster. What do you think? People work for free??? mario of rochester , NY October 14, 2009 billng me for wrong price Tina of Cleveland , OH October 8, 2009 Personal property in the amount of 14,000 was stolen from my home. As a policy holder, I followed all required steps based on my policy guidelines and still no resolution from Travelers Insurance. I filed my claim with Travelers on 8/13/09 and had to wait a week for an investigator Michelle Koss, due to her being on vacation. I gave a recorded statement on 8/27/09 and had to submit to a lengthy interview with an attorney under oath. Travelers is causing me great stress and missing time from work. I have paid my premiums to Travelers Insurance on time and carry insurance to protect against loss. As of 10/8/09, there is no resolution to my claim. Travelers Insurance is more concerned with the used replacement property than the stolen property. In the 18 years that I've been a homeowner, I've only had one claim for a stolen motorcycle. This is my second claim in 18 years and Travelers is insisting on continuing their investigation at the expense of the paying customer policy holder. Personal property was stolen from my insured home and no resolution from Travelers Insurance after 2 months of investigation. This is poor service and inadequate services from Travelers Insurance Company maria of lexington, KY September 19, 2009 I got rear ended in my car no insurance other driver - Auto Insurance Reported on 07/22/2009 - lexington kentucky. 12/21/08 I was sitting at a stop light waiting for the light to change. It was pouring down raining the car slide in the back of my car. It threw my car forward and backward along with whipping my neck with minimum damage to the car. I lived around the corner and went home instead of going to the hospital first mistake. The next morning I went to the doctor told whiplash sent home with muscle relaxers and pain pills. I called and reported it that night when I got home I started feeling bad. Finally I was having such a hard time I got x-rays, and was told I had a disc in my cervical spine budging out. I was told after a MRI I had three discs budging. At this point Travelers was paying all the bills. I set aside the last 5000 for pain management and co pays. So they decided March 08 of last year to stop paying all bills saying not related to the car wreck. With this I had 20 co pays for Physical Therapy and had to cut this back being on a single income. I had got a call from an agent about the pain and suffering clause on my auto policy. I had a 50,000 rider to cover pain and suffering. Well I had been in constant pain and now have a life long injury. I get a call one day at work from another agent she informed me they were going to give me a thousand dollars for my inconvenience. They didn't think this wreck could have done anything to me. Nothing about pain and suffering just my time wasted. Needless to say I flipped out at work got upset almost had to leave. I have constant pain and now this from this agent. I wrote a letter stating I did not want to hear from this Adjuster again, I insisted she destroy my records release, and wanted nothing to do with her. I still get a letter in the mail from her. My records also were sent to three different states throughout this ordeal after I asked her to destroy my records and voided my signed release to Travelers. I though HIPPA what a waste of time to put a complaint on them for violating my privacy rights or records at this point. Seems I had a degenerative disease in my neck never knew it. I was never treated even for a headache. So I had always thought preexisting was diagnosed and treated which I had no problems whatsoever with my neck till the whiplash. The other drive had no insurance so I didn't know about the rider on my policy till they called me or approached me by phone informing me of this. Up till this call I figured I was jerked. Little did I know it was only going to get worst with consistent calls from Adjusters who was still on an Apprentice License and not trained with common sense? I realized after I calmed down that the way this Adjuster spoke to me like she was inexperienced with that I looked her up on the Department of Insurance found she was newly licensed. I asked for a new adjuster and her boss refused. I filled a complaint with the Kentucky Department of Insurance on Travelers that was useless. Needless to say all these Attorneys on TV saying being there for you is a joke if the other party has no insurance. I called at least eight when I found out I had the damage in the neck none would give me the time of day. The other driver had no insurance and my car was not split in half result of the impact. I now sit in constant pain with my doctor writing in notes she had never treated me for anything related to the neck or degenerative disease for ten years prior to the wreck. Another doctor wrote my neck was irritated by the car wreck still they offered me 1000. I still have not settled with Travelers and can not understand the concepts that you are required to carry auto insurance by law. Then when you are injured they call you wave a 50,000 rider in your face then slap you in the face and offer you 1000. They moved it up to 3800 recently I guess it is looking bad sitting on their books. I will never settle with them for any amount petty amount and will let it sit open on their books. Greg of Palmerton, PA September 11, 2009 I was injured due to being hit from behind while I was stopped at red light. December 14, 2008. He has limited liability auto insurance with Travelers throug AAA. I wwnt through my auto insurance of Erie Insurance for the medical coverage of 10,000.00 Which has been exhausted months ago. I had to get an attorney to assist me due to me having a brain injury that they would best help me. My Attorney's office of Cohenfeely has repeatedly sent letters and phone calls to Carrie out of the Pittsburg office to no avail. I have ongoing medical needs. Injections on my neck and then surgery if I must. I no longer carry person health insurance as of the end of August31, 2009. I could not afford to also pay the 298.00 per month for Cymbalto 90mg., Gabapentin 300mg.3x per day and the cycle benzaprine of 10mg. x 3 per day. I went broke without being able to work explained by my Neurologist, Pain management doctor, family doctor, and Pain management Psycologist. Currently I am needing very much a neuro phsyc test, a doctor to help me get better so I can go back to work. Until I can resolve my neck problem I will continue to have numbness and shooting pain in all my limbs, I can not walk far or stand long or sit long. I am in pain 24-7. My lower back is so weak I cannot even lift anything of weight. the stress I am enduring of the pysical and not being able to get well enough has been unbearable. I am now on welfare for food and some financial help. I can not pay my rent as of September1, 2009. I will be homeless shortly. I called for help and I would not be able to be reviewed for a year and then could be turned down. So, as bad as I would like to have a roof over my head I will be homeless. No medications to help me, either. What is Travelers doing? Nothing. It is irrisponsible that they will not respond to my attorney about the case. They are not being a little responsible. My mental health due to brain injury and neck problems keep me from being able to work. John of San Ramon, CA September 11, 2009 Yes, the "Travelers" insurance company. I was involved in a fender bender where the other party was 100% at fault (proof is in the police report). Before the police report came out, Jennifer was very responsive, but as soon as the police report came out, Jennifer was not responsive anymore. I have lots of complaints in dealing with Jennifer and Travelers Insurance: 1. Most of my phone calls were unanswered, my letters were ignored after the police report came out. 2. Travelers Insurance insisted that I take my car to a body shop for repairs instead of offering the cash option. 3. Travelers Insurance gave me a certificate for rental car that was refused by Enterprise. I had to keep calling and finally was able to get through to someone who was able to help me. 4. Travelers Insurance denied any request for lost-wages reimbursement eventhough it was dealing with Travelers Insurance that cost me the most amount of time. David of Marietta, GA September 4, 2009 Since around spring of 2009, I noticed that I had troulbe filling up gas into my pick-up truck's gas tank at each time I need to fill up the gas tank. I decided to take it to the auto repair shop. The diagnostic result had shown to be the bad gas tank. I allowed the service to fix it for 1021. After the repair was done, the service advisor called me to tell me it was done and also to tell me the technican found sugar cubes in the gas tank. He believe it was being vandalized. I have the evidence of sugar cubes. I contacted my insurance to claim for the damage. Per my auto insurance policy, I was to pay 500 deductible and have everything covered. After its appraising result, I got the check of only 104.88 instead of 521.88. I contacted the claim adjuster for an explanation. I was told that I should have called the insurance before the service. I explained him that I had no knowledge that it was being vandalized until after the service was done at the full amount I paid. The claim adjuster understands my situation, but he has to stick with its policy by having me call the insurance first and paying the salvage amound. Donna of Chesapeake, VA August 24, 2009 I have been waiting for approval for over a month and a half now for back surgery from Travelers and have called several times.They finally called me back today and she said "Hi what can I do for you?" and I said "I did not call you" and she said "Well you called my supervisor and she told me to call you" and I said "Well I have been waiting for a montha and a half now for approval for my back surgery and the WC Commission said your 20 day order was up on the 18th of this month for an answer" and she said"An answer was sent to the wc commission and you will get a copy" and I said"Well what is the answer?" and she said very rudely "What the answer always is Donna,the answer is NO" and I said "You are always rude to me when you call me that is why I asked to only speak to your supervisor and not you.I dont like the way you talk to me.You are rude" and hung up the phone. I have had to fight with these people for the last 8 or so months for a back injury on 12-20-08.They made me see their quack doctor who kept telling me I had a sprain. For months I had to fight for a new doctor, an orthopedic doctor and it took me months after getting an order from the WC Commission.My new doctor,whom is amazing,finally figured out what was wrong with my back and said I need surgery to fix it.I am in constant pain and my legs are weak and I can barely walk.He said I have a bulguing disc,lumbar stenosis and damaged SI joints and I need my discs fused and a rod inserted in my spine. Traveler's,who is my company's wc insurance carrier denied my surgery because they said they never bothered to get my previous medical records,which I released to them several months ago and have to go over all my medical records and according to them that is standard procedure.They now have said they denied my back surgery because they didnt get all me medical records yet.In the mean time I suffer in constant pain and have to use a walker to get around. I am only 38 years old and have a husband and family to take care of.I have been out of work on disability since February and am having a hard time living off of the little bit of money I do get.I also had my health insurance terminated by the company I work for because they said I have been out too long even though I have been paying my premiums all along.Its not fair that insurance companies get away with treating people this way and make people suffer in pain for this long. gary of highland , IL August 9, 2009 we had hail damage on our rv and filed a claim with travelers insurance co. they will not pay the claim this ins. companyis the bigest scammers there is . but my next step will be a lawer to sue them. this you can count on gary perigo pepole need to know what kind of scammers travelers ins is. Advertisement
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