Breezeline Reviews

Brandon was the first person I dealt with from Breezeline. He sold me on changing to Breezeline for TV and internet services. He left me his phone number in case of questions. I have used it and he has been great. He referred me to Ben for a question and he was very friendly and helpful to me. If these 2 men are representative of your company they should be congratulated.

I never dreamed that a sales rep who came to my door would offer his cell phone number and respond to my questions and concerns with such stellar follow-through as Mr. Lucas ** has demonstrated. Lucas ** is a sales representative for Breezeline, and he has been accessible by phone each time that I had a question, needed verification, or required assistance. He called to check in with me the day that the breezeline Internet/streaming service was scheduled to be installed. Mr. ** also called after the service was installed to see if I had any questions or problems.

Installation was done on time and everything was completed as stated in the original contract. A few Minor glitches were addressed immediately by Craig ** my sales representative. He personally took time and came to the house to make sure everything was smooth. Very professional and reliable. The service was truly appreciated. Got the new service switch from ATT to Breezeline started out on the right track. Thanks again Craig.

I recently switched from Spectrum to Breezeline solely because of Merick. From the start, he was professional yet funny, informative, polite and engaging with my sister who has recently entered hospice. Merick was and still is, so helpful and supportive when I thought I could install the equipment myself. Well, I’m not as smart as I thought I was! He quickly set up an appointment with the tech to come out to assist with the install of 4 boxes. Hamaz, the technician, was so helpful and funny! I appreciated his expertise and patience with me as he showed me how to use the tv. He was quick and well informed. I will absolutely recommend Breezeline to my friends!

Fortunately, we just changed to Breezeline as we were unhappy with our previous carrier's customer service and pricing. Everything from the sale to set-up to using the cable and internet has been SMOOTH. Our installer was on time and did a great job. I want to thank Aamar in sales for all his help. We are not always the most savvy but he answered all questions via text quickly and everything has been great.

I'm an Xfinity customer for years but I noticed service at home would freeze or I would have to reset my Xumo box constantly. Wifi lagged. I switch to Breezeline when I moved and I love it. And the price is significantly cheaper.

The issue has been ongoing when I signed up out of Covid need. Breezeline sucks. I cannot even be bothered to recount what has to be over 100 times my service dropped in the last month alone, this has been like this for years. And I'm done. I got a new modem that never connected my phone. I called and after and hour, all they did was turn the modem off and on like 6 times and it did nothing. I am done paying for data in my home where I pay $100 for wireless. And the customer service is the worst. I actually cry when I realize I have to deal with them. Internet should not be this stressful.

Please be aware!!!! They are scamming us! They are calling you to offer a free one year SIM card!!! After 15 days you will receive the request to pay. Please pay attention!!! Big scammers!!!!

Worse service and support ever. Customer service just keeps transferring you from one line to another. 114 minutes wait to cancel service after waiting 86 minutes on hold. Run from considering Breezeline

Thank you to sales rep Jerome and the Breezeline team. His service was quick, friendly and he went the extra mile to make sure I got all benefits promised to me.