Complain about a product or service

Comcast Internet Service

• Bandwidth limits • Installation • Peer-to-peer networks • Pricing • Reliability • Speed • Spam blocking --- News • Comcast Blocks Subscribers From Some Services • Comcast Cuts Off Heavy Internet Users --- •Cable TV •Telephone Service

It's a brave new world, all right -- with cable companies trying to provide cable TV, Internet and telephone service. You have to be pretty brave to actually rely on any of these, as the complaints in this section indicate.

Cable companies have acquired a reputation for being prone to blunders, but for pure disaster it's hard to beat Marc's tale of woe. And Comcast Internet has developed some nasty little habits -- like blocking home networks.

Some more recent complaints ...

Kovac of West Dundee IL (11/08/08)
We pay 50 dollars a month for internet. The speed is terrible. For what they're charging they need to upgrade their equipment. Soon as we find another provider we're done with Comcast. They are charging us almost 200 a month for tv and internet. They just raised their prices and each HD cable box alone is 9 bucks a month. We're going to change from that too.

We do all our banking online. The speed of transfer per the connection is so bad its like using a dial-up. This is not acceptable. I also work from home. Our tv cable has even been locking up.

Sharon of Orland Park,, IL November 7, 2008

Sharon of Orland Park, IL (11/07/08)
WHO IN THIS WORLD THOUGHT SMART ZONE WAS A GOOD IDEA? adddress book doesn't work, AGAIN the address book does NOT work. Has not worked since [they] started this MESS.I tried calling the # I have for [them] & most of the time I only get rude employees, who insist on telling me [they] are giving me a free service. I pay 160.00 per month.

MENTAL STRESS FROM SMART ZONE

Tamara of Federal Way, WA November 3, 2008

Tamara of Federal Way WA (11/03/08)
I can not stand the new email smart zone. This so complicated. The letters are small and it is not user friendly. Considering going else where if not fixed soon.

George of Key Largo F, FL October 30, 2008

George of Key Largo F FL (10/30/08)
This new format for comcast is really bad. It really doesn't work well at all. Is there anyway to use the old format for E-mail? The nam is smart zone=bad E-mails not complete, disappear and screwey things that happen.

Hal of Malvern, PA October 30, 2008

Hal of Malvern PA (10/30/08)
My internet service drops in and out. I called comcast who claimed there was no problem. They lied. Days later, after reinstalling all kinds of software etc... and repeatedly calling, they admitted there was a weak signal. three different operators said they couldn't send a tech for 5 days.Molly suggested there was an outage in my area which explained the delay in a techie. She wouldn't say how they defined an outage.

1) they can sure as hell get a tech out to install a new customer.
2) they don't tell the truth.
3) their service is bad. Their lying is horrible.

intermitten loss of email and interet for the better part of 10 days

T.winston of North Fort Myers, FL October 29, 2008

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