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WebTV offers Internet access for those without a computer. But the service often doesn't work as well as consumers expect and, because it relies on a dial-up telephone line for some functions, can run up an unexpectedly large long-distance bill.
My unit is no longer of use to me. Yet, I still have to pay the monthly subscription fee, even though I am not getting the service I pay for. Webtv says "only a small number of people are experiencing problems due to the upgrade". I feel this is a lie. I cannot access sites frequently visited. Sites such as: casio, homework central, yahoo. etc. I used to do a great deal DEAL of research for school but not anymore. I am sick of paying these people for inferior service. They no longer answer email regarding what they are doing to correct the problem. It is very frustrating to hear "our enginners are aware of the problem, and are working on it". If it took me months to develop a solution to a problem on my job, they would have fired my a** a long time ago! The arrogance of WNI is UNBERABLE. I will not be ignored. Nor will I continue to pay for something I cannot/am not using. Anyone else having this problem? Let us know. |
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