Complain about a product or service

Webvisible

William of Kennett Square, PA November 10, 2009

I could not agree more that this company does not do what it promises it will. I have tried to cancel the service after 60 days (which I specifically wrote into my contract that I was allowed to cancel after 60 days). My emails and calls have gone unanswered. As a small business owner, it really aggravates me that big companies like this are able to take advantage of small business owners and basically steal their money with no accountability. If I do not hear back from them today, I will pursue any means necessary to get my money back. This is not a way to grow your business; DO NOT buy into their sales pitch!

Stephen of Pearland, TX October 16, 2009

This is one of the slickest sales campaigns I've seen. They use great web advertising - offering to help small businesses take advantage of this huge company's experience and partnership with Google. I was assured over and over during the sales process that I would only pay them 30 per month for their administrative support and the bulk of my expenses would be to buy "pay per click" advertising. They made it sound so appealing. They say over and over there is no contract and that you can cancel the agreement at anytime. I agreed to start of with a budget of 630 per month. 600 to be used to drive people to our company and 30 to go to overhead at WebVisible.

After the first 975, or one month plus set up fees, I had exactly one conact with a human being interested in our services. They then deducted another 630 for the second month and at the endo of the second month, I had exactly 2 contacts with live prospects.

I told them I couldn't afford to pay 630 per month for one prospective customer and they sympathized with me and told me it takes time. I was never given a breakdown on the ad clicks I paid for, the money was just Poof, gone!

I told Kyle I wanted to exercise my option to cancel and he said that'll be anothe 349 to terminate. I said nobody ever disclosed that to me and he said it's in the website contract.

I'm not saying they are running a scam, just a less than honest approach to helping small businesses. I believe with a little research, any web user can figure out how to get decent recognition for their business without signing these ridiculous marketing agreements.

I for one will be more careful but I don't recommend this company. I spent 2,000 to get 2 names of potential buyers of my products.

K of Laurel, MD July 8, 2009

I initially signed on with this company to get leads and track my website information (i.e., clicks to our website via different search engines, calls etc.). They were supposed to help my small company get recognized on the web. They promised to set the company up using Google, Ask.com, Yahoo, MSN and other top search engines. They told me when people used the "target marketing area" that I specified and the keywords for searching they would be directed to a landing page that they had created for us. They would show how beneficial it would be to contact my company and we would get a major turnaround on the money we were spending.

They sent me the first 2 monthly reports and I saw what they had reported but none of the information appeared correct. They said there were 5 people who asked for directions, there were 6 or 7 calls that were supposedly placed; however, the calls had been directed to another telephone number. They had a link for you to click and retrieve these "messages" but I could never retrieve them. They never responded to the emails that were sent complaining of what was going on. Yet they continuously charged the company credit card for their charges. They made outlandish promises and I never got one single customer through their service. They claimed to be so much better than any other lead company but they are just another scam artist trying to lock small businesses into being out of business!

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |

Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2009 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.