Immigrationdirect.com Reviews

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About Immigrationdirect.com

Pros
  • User-friendly application process
  • Access to official immigration forms
  • Potential for refunds on services
Cons
  • Unexpected fees charged
  • Poor customer service experience

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Immigrationdirect.com Reviews

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    How do I know I can trust these reviews about Immigration Direct?
    • 4,895,222 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsTimeliness

    Reviewed May 6, 2026

    They trick you into thinking you are submitting your information to USCIS. Charge you money and then try and charge for more things. You're pretty much paying them to print out your application that they send in the mail, charging you more than the actual filing with USCIS and then you still have to submit it to USCIS. It's a scam. I put in USCIS on my tablet and it went straight to this website and I got scammed. Later the same day I opened the same website on my phone because I had a feeling something wasn't right, and on my phone there was a pop up window saying they aren't the government website. Had I seen that on my tablet I would have never used it. Why would anyone wanna pay for something you still have to do by yourself on the USCIS website.... Hoping my bank will get my money back but not counting on it.

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    Customer ServiceContract & TermsSales & MarketingPriceRefunds & PayoutsStaff

    Reviewed Oct. 16, 2025

    Scammer!! This site is totally scam. They charged me $295. They represent them self as USCIS. I thought I was paying USCIS Form fee instead they charged me for nothing. They sent me a letter, said, "Mail your form to USCIS!" Wtf. I tried to call them and there is an ** guy said “oh sir no we don’t have refund policy”. Stay away from this kind of scammers

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      Customer ServicePunctuality & SpeedBilling

      Reviewed March 11, 2025

      Be careful people! They are scammers! They sent an email to me pretending that they are from USCIS! I spent 2 hours answering their questions on application because I was excited that after one year waiting finally I heard back USCIS! As soon as they asked my credit card info I realized they are scammers because I had already paid all the fees to USCIS! Shame on you!

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      Sales & MarketingPrice

      Reviewed Feb. 14, 2025

      This site is a totally scam! Got tricked into filling out the green card application thinking it was a government website and lost $300 when you can go directly to the Uscis website. Then I got charged again from the actual government for the real application fee.

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      Customer Service

      Reviewed Jan. 23, 2025

      I would give this company a 0 if I could. I was contacted by them twice by email indicating that my green card was up for renewal. I thought they were a government agency as they had information as to when my green card was up for renewal. I sent them money in April and then again in October thinking that I would be contacted for the next step. I have now sent $570.00 to them for nothing. They are the ultimate scammers. There is no reason to use this service. They are horrible!

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      Sales & Marketing

      Reviewed Oct. 1, 2024

      Don't touch this company. It is scamming people. I thought I was dealing with the homeland security Government to apply for naturalizing certificate instead paid A$285.00 for a FORM!! Never get any paper, start the process all over again and pay the fee I thought I had already paid. Alert alert alert no lose your money is scam.

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      Price

      Reviewed June 19, 2024

      Avoid this site at all costs. All they want is to take a big chunk of your money and almost do nothing. I was hoping to renew the green card but all I got was just a package that they will send me for a cost of $285. What a rip off.

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      Customer ServicePunctuality & SpeedOnline & AppStaffRates

      Reviewed July 16, 2020

      I have always had in my mind to visit my cousin in Australia so 2019 January I made my mind that I should start the logistics of finding a suitable placement company to help me out. So I surfed the net for an easy way to be helped to apply for Australian Visa. Then I came across immigration direct I showed my interest in their services through their website. Not later than 5 minutes I received a call from a gentlemen by the name of "Stanley" who explained all procedures and all the prerequisites documentation that I need to send for reviews and perhaps to submit them on my behalf to the government department. So they at the same time asked me to send an amount of $179 via their PayPal. So I did that and I never got to hear from them that day till to date. I have made several email communications to no avail.

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      Sales & Marketing

      Reviewed Dec. 1, 2019

      Don't touch this company. It is scamming people. I thought I was dealing with the Australian Government to apply for citizenship but instead paid A$185.00 for a FORM!! !Now I have to start the process all over again and pay the fee I thought I had already paid.

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      Customer ServiceSales & Marketing

      Reviewed Nov. 14, 2019

      I accidentally apply trough this immigration direct web and realized it wasn't the actual home office web. So that I had cancel my application before the 14 days time period and requested a full refund of £189. which they promised. This happened on 11th of Oct 19 and today is 14 Nov 19. Still they have not refunded me. This people should be reported. It's a total scam. Should be ashamed of themself stealing innocent people's hard earn money. I hope one day they will have to answer someone for the sins.

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      Immigrationdirect.com Company Information

      Company Name:
      Immigration Direct
      Website:
      www.immigrationdirect.com