LegalShield Reviews

formerly Pre-Paid Legal Services, Inc.

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About LegalShield

LegalShield works with a network of lawyers that can offer legal advice and help with a variety of legal issues. It operates everywhere in the U.S. and Canada, and assistance is available 24/7 for certain emergency situations. LegalShield generally works on a monthly membership basis, and plans are available for individuals, families and businesses.

Pros
  • Serves individuals and businesses
  • Unlimited legal advice
  • 24/7 emergency legal assistance
Cons
  • Limited services in Massachusetts

Helpful Reviews

Other
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I am very impressed by the direct connection you receive with a lawyer that handles any of my questions and concern on my schedule.

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Huntsville, AL
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The lawyer was very knowledgeable and thorough. They took the time and heard my concerns and had a resolution for me. I had a great outcome, and my issue was resolved. I will defi...

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What is LegalShield?

While LegalShield itself is not a law firm, it offers people and businesses legal advice and protection through its network of nearly 40 vetted law firms and more than 900 lawyers. LegalShield has been in business for over 50 years, and it has helped more than 4.5 million members.

Because services are based on your membership plan, you can get help with an unlimited number of legal matters in return for a flat monthly rate. That means there are no retainer fees, and you don’t need to pay lawyers separately unless your needs go beyond what’s included in your plan. If you do need services outside of your plan benefits, you may be eligible to receive a 25% discount off your lawyer’s standard hourly rate.

How does LegalShield work?

Getting started with LegalShield is a simple process. You first sign up for a monthly membership and set up your account online. Then, all you have to do is download the company’s Apple or Android app and use it to call your law firm, request emergency help, submit traffic tickets, get documents started or take care of your other legal needs.

LegalShield does the work of matching you to an accomplished law firm within your state. From there, you’ll work with one of its qualified lawyers to get help with your legal matters.

While you’ll always work with the same law firm, you might not always work with the same attorney. This isn’t necessarily surprising, though. Even within a single firm, different lawyers will often have different areas of expertise.

LegalShield membership

LegalShield membership gives you access to legal help in exchange for a monthly fee. Members can get legal advice on an unlimited number of personal legal matters, so you can call your law firm without worrying about going over a certain amount of time or number of calls.

LegalShield membership includes help with:

  • Consumer finance issues and disputes
  • Contract Review
  • Family law and divorce
  • Landlord/tenant issues
  • Ride-share and delivery issues
  • Letters and calls on your behalf
  • Real estate transactions
  • Moving traffic violations
  • Small business legal advice

If you need legal services not included in your membership plan, like representation in criminal court, you may be eligible to receive a 25% discount off your lawyer’s standard hourly rate.

Membership also includes perks like savings of up to 50% from company partners such as Verizon, Costco and Amazon. In total, discounts are available from more than 500 brands.

LegalShield plans

LegalShield offers several different membership plans.

Personal Legal Plan
The LegalShield Personal Plan starts at $29.95 a month ($24.95 in Massachusetts) and is designed for individuals and families looking for legal advice. The plan includes:
  • Consultation on an unlimited  number of personal issues
  • Moving traffic violations
  • Unlimited contract reviews (up to 15 pages each)
  • Will preparation
  • Living will preparation
  • Durable power of attorney preparation
  • Uncontested adoption representation
  • Trial defense in a covered civil suit
  • Uncontested divorce or separation representation
  • Uncontested name change assistance
  • IRS audit services
  • Residential loan document assistance
  • Protection for consumer law matters

You can add on to your Personal Legal Plan with various supplements, such as the:

  • Home Business Supplement: Covers business matters and adds unlimited business consultations and legal reviews for four contracts or documents per month. You also get IRS audit legal services for your home business.
  • Trial Defense Supplement: Adds pre-trial and trial defense hours to the Personal Legal Plan.
  • Gun Owner Supplement: Provides legal protection and consultation for firearm-related incidents and topics. With this supplement, you can also get one NFA trust for an additional flat fee of $250.
  • Ride Share and Delivery Driver Supplement: Provides legal services for moving violations, accidents and vehicle damage and IRS audit services for ride-sharing or delivery matters.
Small Business Legal Plans
Small Business Legal Plans connect your business with a provider law firm to help with a variety of issues, including advice, consultation, research, collection letters and document reviews.

LegalShield has three different plans for small businesses:

  • Small Business Legal Essentials costs $49 per month.
  • Small Business Legal Plus costs $99 per month.
  • Small Business Legal Pro costs $169 per month.

The plans mostly differ by how often the services can be used. For instance, Small Business Legal Essentials includes 10 document reviews per year for documents up to 15 pages long, while Small Business Legal Pro includes 40 document reviews per year for documents up to 25 pages long. The Plus and Pro level plans also include flat-fee services, IRS audit legal services and interstate services, which are not included in the Essentials plan.

LegalShield also offers employment benefits that include online, legal and identity theft protection. You need to request a proposal to find out pricing information, though. LegalShield claims there are over 30,000 companies of all sizes providing these services to employees.

Commercial Drivers Legal Plan
The Commercial Drivers Legal Plan is designed for licensed commercial drivers looking for representation and coverage, and it starts at $32.95 a month.

This plan includes:

  • Coverage for your spouse
  • Assistance with licensing and loss of driving privileges
  • Traffic accident representation
  • Moving violations defense
  • Department of Transportation and nonmoving violations defense
  • Collecting property damage and personal injury claims (2.5 hours of lawyer time)
  • 25% discount off lawyer hourly rates for transportation-related legal issues outside of core plan benefits
  • Discounts from popular brands
Identity Theft Plan
LegalShield also offers an identity theft protection plan through its product IDShield . This plan helps individuals, families and businesses looking for identity theft protection.

LegalShield cost

LegalShield pricing varies depending on which type of plan you choose:

  • Personal legal plans cost $29.95 a month in most areas ($24.95 in Massachusetts), and add-ons start at $14.95 per month.
  • Plans for small businesses are either $49, $99 or $169 per month.

Under both types of memberships, legal fees not included in the monthly price are discounted at 25% off your lawyer’s hourly rate. According to LegalShield, an independent attorney charges an average of $150 to $400 an hour, meaning getting help through LegalShield could be a big money saver.

Entrepreneurs looking to start their businesses can also use LegalShield for help. Launch by LegalShield costs $149 plus state filing fees.

FAQ

Is LegalShield the same as Prepaid Legal?

LegalShield used to be called Prepaid Legal, but it changed its name back in 2011.

How do I cancel my LegalShield subscription?

LegalShield memberships can be canceled at any time, but all cancellation requests must be provided in writing. You can cancel the pre-paid monthly subscription service by emailing support@legalshieldcorp.com with your name, membership number, phone number and your request to cancel the membership.

For annual memberships, you may cancel any time after your first 12 months.

Will LegalShield hold up in court?

There’s no way to guarantee the outcome of a court’s decision. However, the more than 900 attorneys in LegalShield's network average 22 years of experience each, and the company itself has been building relationships with law firms across the U.S. and Canada for the last 49 years. LegalShield screens each law firm it works with, and it monitors firms daily.

Does LegalShield cover criminal cases?

LegalShield members can call their lawyer for advice on criminal cases or to request a review of documents related to a criminal case. These services are covered under your monthly fee.

If you need to be represented in criminal court, you can hire your lawyer for a 25% discount off their standard hourly rate.

Still have questions?

Is LegalShield worth it?

LegalShield is likely worth it if you frequently need to consult an attorney and are looking for a more budget-friendly option. Like with most subscriptions, you’ll want to balance your monthly payment against how often you actually need the services in question (and what they’ll normally cost you) to see if membership makes sense for you. If you don’t need legal services often, the price might not be worth it — but if you have a recurring need for legal services, getting help through LegalShield could save you a lot of money.

LegalShield Reviews

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    1 featured review
    How do I know I can trust these reviews about LegalShield?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceTechPriceStaffBilling

    Reviewed May 8, 2026

    Legal shield referred me to Riggs, Abney, Neal, Turpen, Onnodon & Lewis. Christie ** was excellent in the job that she has done. She handled my case originally. Now I’m getting rebuild for services that were already paid. She was able to rectify with these providers immediately and proved that the bill had been deep and paid. She is now gotten a follow up statement which she asked for prior to this that there is a zero balance on the bill. I have always wondered if keeping legal shield was absolutely necessary over the last 30+ years. This just proves to me that yes it has been worth doing it.

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    LegalShield
    Response from LegalShield

    Christine, thanks for the kind words. We are thrilled that you are pleased with our team's service, and we look forward to assisting you whenever you need us. Please don't hesitate to reach out if you have further questions. Thanks for choosing us!

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      Verified purchase
      PriceStaffRates

      Reviewed March 13, 2026

      For the small monthly fee, about the price of a bottle of quality multi-vitamins, I have access to professional legal counsel anytime. I almost feel guilty since I use them so much. Everything from extremely noisy neighbors, business deals gone bad, to importing goods from a war zone - you name it - they're always there. I pinch myself. It's too good to be true. And they're so pleasant to work with. Give them 6 stars.

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      LegalShield
      Response from LegalShield

      Debra, Thanks for your kind words. We're thrilled to hear that your experience exceeded your expectations and that we delivered positive results on your behalf. Please feel free to reach out anytime you need assistance; we’re here to help.

      Verified purchase
      Staff

      Reviewed March 12, 2026

      This law firm is very knowledgeable and very helpful and they are there for me and my wife if we have any type of legal issue. They are so supportive and helpful and they are always willing to go that extra mile in helping us. They are one of the very best law firms in the world. They are highly respected in the legal profession. What a great law firm. All the attorneys are very experienced in their profession. That is why we definitely recommend legal shield for all your legal issues.

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      LegalShield
      Response from LegalShield

      Darryl, thanks for the glowing review. We're thrilled to hear that your experience surpassed your expectations. Please feel free to reach out anytime you need assistance; we’re here to help. Thanks for being a valued member.

      Verified purchase
      Refunds & Payouts

      Reviewed March 12, 2026

      I used to browse the internet in desperation looking for legal advice from a reputable attorney licensed in Nebraska. I stumbled upon Legal Shield. The reviews were impressive and the fees were extremely reasonable. I have the opportunity to consult with my attorney in a reasonable time. I didn’t have to chase them. He is available. He has provided me with sound and effective advice to solve a major legal issue. I will pay my monthly subscription because they are highly qualified and available. I feel protected and my rights are protected too! Thank you Legal Shield!

      Bria R

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      LegalShield
      Response from LegalShield

      Bria, Thanks for the glowing review. We're thrilled to hear that your experience exceeded your expectations and that we delivered positive results on your behalf. Please feel free to reach out anytime you need assistance; we’re here to help.

      Verified purchase
      Customer ServiceStaff

      Reviewed March 12, 2026

      I am a proud member of Legal Shield for many years. Along the way, many of my legal difficulties were presented Legal Shield for help. I just picked up my phone to set up a file of my concerns for the lawyers at Mills and Mills to guide me along the way. I always tell my friends about legal Shield whenever they shared their problems with me.

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      LegalShield
      Response from LegalShield

      Helena, thank you for your wonderful feedback. We're delighted to hear that you're enjoying your membership and find our team to be as helpful and knowledgeable as we strive for. We look forward to continuing to support your needs. Thanks for choosing us.

      Verified purchase
      Sales & MarketingStaff

      Reviewed June 7, 2026

      I've had Legal shield off on for over 40 yrs on mostly.....unfortunately in this world of business. Good idea to LAWYER UP to help hold accountable any scams fraud and whatever else some may throw your way.....no matter the knowledge you can research online..there is nothing. More assuring than a human legal team that works hard.....

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      LegalShield
      Response from LegalShield

      Deborah, thanks for the glowing review. We are thrilled our team is continuing to provide the wonderful support you have come to expect. We are proud to have supported you for the last 40 years! Thank you for choosing us.

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed June 7, 2026

      Really pleased with how fast I received a call back and the helpful information I was given.

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      LegalShield
      Response from LegalShield

      Natalie, thanks for the review. We are thrilled that our team assisted you promptly. Thanks for being a valued member.

      Verified purchase
      Staff

      Reviewed June 6, 2026

      This company has been very professional and understandable with my concerns. They’ve guided me along the process and I appreciate their input with my legal concerns.

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      LegalShield
      Response from LegalShield

      Valentino, thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for choosing us.

      Verified purchase
      Customer ServiceStaff

      Reviewed June 6, 2026

      Very poor. I received an email that said they would not help me with my problem, I believe it is because it involved a powerful agency.

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      LegalShield
      Response from LegalShield

      Jerome, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.

      Verified purchase
      Staff

      Reviewed June 5, 2026

      Very helpful in all areas discussed.

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      LegalShield
      Response from LegalShield

      Leslie, thank you for sharing your experience with us. We're grateful to have had the chance to support you. Thanks for being a valued member.

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      LegalShield Company Information

      Social media:
      Company Name:
      LegalShield
      Company Type:
      Private
      Year Founded:
      1972
      Formerly Named:
      Pre-Paid Legal Services, Inc.
      Address:
      1 Prepaid Way
      City:
      Ada
      State/Province:
      OK
      Postal Code:
      74820
      Country:
      United States
      Website:
      www.legalshield.com

      Media

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