Pre-Paid Legal Services, Inc.

Yahya of Philadelphia PA (04/15/09)
i canceled my plan by phone and thought it was done. this was in august 08.my neglect when i called in april i was told that i needed to respond to a email cancelation that came to the address that they had on file which i had changed since august my bad.when i talked with them and gave the new email that i would be contacted at within 24 hours i have not been contacted and the bill will go on.what am i to do

there is a charge of 17.00 monthly along with the charge of the credit card

Lisa of Novato, CA April 3, 2009

I was surprised after looking at BBB (which has an A+ rating for this company) and then Consumer Affairs and see all these incredible complaints. I can't complain because I was about to join until I saw all you stories. I am sorry you are all going thru all the financial situations. I do thank you for letting me know and others know. You will help so many!!!

Zenaida of Waterbury, CT February 23, 2009

Zenaida of Waterbury CT (02/23/09)
I am writing regarding the unsatisfactory service [they] have provided to myself and my family, thus several attempts to contact and discuss my concerns. I finally spoke to someone regarding those concerns, requesting a refund from the start of service, no refund was made, hence continuing to bill me. I was not aware of [their] continuing to bill me as this is an account that is not my primary account. It cost me about 900.00 since the beginning of my new membership and I received absolutely nothing.

The attorney in Florida plead no contest when J. Wright plead not guilty, which cost us 220.00, had we had known prepaid legal was without a doubt misleading we would not have had a membership and J. would have plead guilty ( he was not going over the speed limit) and it would have more cost efficient if we would have paid the ticket, during this financial crisis [they] are billing me for a service I am not using. If you look at my file see the many attempts to try and use [their] service and service failed ( keep in mind this was only the beginning). I really believe that these wonderful stories [their] associates have are bogus and misleading.

Current I am in financial distress and have no monye to be giving it away for free

Mary of Lincoln, IL February 12, 2009

Mary of Lincoln IL (02/12/09)
I have not been able to bring up this web site on my comp. are these prepaid legal services trustworthy? I am a senior citizen and need to have the help if an attorney

I have not been able to contact this site

Keith of Raleigh, NC January 5, 2009

Keith of Raleigh NC (01/05/09)
They poorly handled a car accident and a workers comp. claim. Resulting in a low statemented. I then contacted them about a illegal firing from the state which had fired me against state OSHA laws and the Federal whistle blower act. They wanted 5000 retainer. What good is Pre-Paid Legal+ they get part of your settlement. I just contacted them about a malpractice suite and basically was told that it would not be financially feasible. This is against one of the largest hospitals in the area. In both cases this would have been political suicide IN OUR LOVELY STATE OF NORTH CAROLINA.

Economic, increased stress and growth of unknown mass in my [chest; back pain] from unknown source. Which was know and obvious on my x'rays but was uninformed by the ER 3 times. I believe if I had Insurance this would not have happened. The insurance loss was due to the Illegal firing. In addition my back pain has increased and if had been informed I would not have returned to the ER and taken further steps to control movement to help prevent further attacks.

Christopher of Santa Rosa, CA December 25, 2008

Christopher of Santa Rosa CA (12/25/08)
My mother purchased prepaid legal to help me retain an attorney on 11/28/08. Prepaid Legal services took 25 out of her bank account. When I received my membership number the attorneys that work with PPL refused to help me and gave me the run around. I had to hire an outside attorney for the help I needed. When they sent their packet of info, I had it sent back to PPL.

I wrote a letter asking them to refund my mother's money as she is a senior citizen and really can't afford the money. They did nothing for me and I returned everything to them. They sent a letter back on Dec. 12, 08 refusing to refund her money. It needs to be refunded to her account as I did not use their service nor could I with the rude actions they took towards me. I was desperate in need of help and they absolutely did nothing.

How can a company like this being in legal system get away with ripping off people. I am asking for her 25 to be returned to her account. Are they so desperate of need of money that they abuse senior citizens especially if they do not help.

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