Pre-Paid Legal Services, Inc.

Jeffrey of Haymarket VA (04/22/08)
I requested advice on a personnel matter. An employee had increased her hours and fell into an overtime situation. I discovered the situation and sought advice from pre-paid legal. I was advised to restructure the employee's compensation retroactively, something she would not agree to. Upon learning that she fell into the situation she resigned abruptly and immediately filed a wage and hour claim.

Had prepaid legal provided me with the correct advice (according to the US Dept of Labor) to retroactively increase her hourly rate, I would have avoided a 6000 claim.

In another situation an attorney gave me patently wrong advice on a wage garnishment. Had I followed her advice, I would have lost several hundred dollars.

Greg of Lancaster, CA March 17, 2008

Greg of Lancaster CA (03/17/08)
Panel attorney for prepaid legal services, did not perform work as claimed, padded the bill, and then dropped me as a client while issues are pending before the court after being encouraged by the panel attorney to call discrepancies about his bill.

I lost part of my retainer of 2,000 for work not performed as well as lost time taken from work, and expense for travel by automobile to San Jose, CA from Los Angeles, CA. I have also lost about 300 in membership payments made to Prepaid legal as a result of their sham operations.

L. of Ferndale, WA February 23, 2008

L. of Ferndale WA (02/23/08)
In an emotional moment surrounding a difficult situation, I signed up for this service. I have since decided that they cannot be of any service to me. I want to unsubscribe from the service. However, there does not seem to be any means of cancellation available.

They have access to my credit card and will be helping themselves to 30.00 a month, for however long it takes them to drag their feet through a membership cancellation request.

Latisha of Rockford, IL February 4, 2008

Latisha of Rockford IL (02/04/08)
This is an attorney referral service that doesn't provide either attorneys or referrals. I had a membership that is supposed to entitle me to an attorney referral within 1 business day. After 3 weeks of being able to only speak to secretaries and customer service clerks, I quit the service for lack of response on their part. The few attorneys I was able to talk to recognized the name "prepaid legal" and were anything but interested in taking the work. If they hear you're from Prepaid Legal, they often won't return the phone call. I've had other issues come up, and Prepaid Legal does anything but make sure that your issues are resolved, or that you found good legal representation.

I still haven't resolved my personal injury claim. I'm no further than the day it happened!

Denny of St. Louis, MO December 27, 2007

Denny of St. Louis MO (12/27/07)
I have been a ripoff victim. I had one of their agents convince me to get the idenity theft insurance and sign me up to be an agent. They stated I could make money being an agent and even convinced me to sign up to have one of thier websites to link my new clients to sign up online. I gave them 8 leads on people interested and signed up three of them. They stated after signing three persons you are an Associate. Now the head office states that since I did not sign up for the 'legal shield' also they were not able to give me any commissions (which was never told to me). And they stated I could not use the website that they charged me for (an additional 29.95 a month) to sign up new clients (which was also not told to me). Until I pay them more money to also get the legal shield added to my policy, they state they will hold my commisions from the sales or if I don't paid them by Dec. 31, 2007, I forfeit them. Please beware of there practices. They did not tell me the whole story on how they work, and that's the way they get you hooked!

Took my money under false pretenses and I want others to beware.

Denise of Fond Du Lac, WI March 12, 2007

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