Complain about a product or service

Military Deployment

Lucille Roberts

Jacqueline of Brooklyn writes (8/8/02):
I was recently activated with the USA Army Reserves and am scheduled to be on orders for at least a year. I placed a call on 8/7/02 and spoke to the following persons listed as they ID themselves. I explained my circumstances and told them that I would like to cancel my membership.

I was asked for a forwarding address of my duty station. I explained to Jennifer that due to the nature of my deployment, my duty station is unknown at this time, however I have orders which were issued and that I will forward the orders to the appropriate address. I was told that the orders must specify where I am going and a date. I further explained that I myself do not know the whereabouts and even if I did I cannot reveal such information. I was told that without specifics I will have to continue with the contract.

I asked to speak to someone over her and was directed to John who stated the same thing and further went on to say that he did not know we were in a time of war and if that was the case he would have heard about it. John further stated that my contract had to be fulfilled if the necessary information is not on the orders. I explained that the orders I have are official and that they are easily verifiable to which he, John, stated that they do not have time to verify documents.

At this time I am awaiting a decision as to whether the contract will be cancelled. As a member of the United States Military I did not realize that I had to undergo such scrutiny from any organization. Furthermore I felt embarrassed and discriminated against. I have paid all dues since joining Lucille Roberts more than a year ago and to have a representative insinuate to me that being in the army does not mean your contract will not be voided (which I understand) is a direct insult to me and the organization which I represent.

Back to the top |