Sprint Long Distance

Karon of Winnie TX writes (3/21/03):
We have Sprint Long Distance for many years. Last month my husband was deployed ACTIVE DUTY to Kuwait. Sprint slammed our calling card which was 59 cents per minute up to 89 cents per minute after he left. The military was moving calls thru domestic phone lines, and we paid international rates. I have my phone bill.

Our phone bill reached $400.00 and Sprint disconnected our service without us ever even being behind on our payment? Further, my husband has been having to call us collect at $4.99 per message from overseas. Our phone bill was disconnected on 3/10/03. It printed off their computer on 3/14/03, I received it 3/21/03, and have paid in full. How can I make sure that this doesn't happen to ANYONE ever again?

It won't be easy. If we were Karon, we would write our Congressman. Hers is:

Rep. Nicholas Lampson
405 Cannon House Office Building
Washington, D.C. 20515-4309
Phone: (202) 225-6565
Fax: (202) 225-5547

We think Karon should send Rep. Lampson a copy of this complaint and ask him to help out. Chances are he will.

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