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Academy of Cinema & TelevisionPhoenix |
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limoneta of glendale, NY September 24, 2009 On July 13, of 2009! I have made a payment of 2,150 to ACT with my credit card. On July 18, I sent a letter to them, to inform them that I would like to make a cancellation.. I tried to call them and every time I called the line were busy.I also tried to call Kari K, left plenty of messages and I waited for them to call me back, or to respond to the letter I had sent to them. Since I didn’t receive a response from them, I called the credit card company on August 3rd, and I explained to them the situation. They told me not to worry all I had to do was fill out a paper send it back signed with proof and I would get my money back. I did the following thinking that I would have the chance to get the money back. Then I am notified that I will not be able to receive that money back do to the fact that I had signed a contract with them. I even calling other numbers I found, and left them messages, but even after this I never received anything ba ck. I recently sent them another letter with the guaranty that they will receive it. While I was tracking down the shipment it said that there was no one there to pick up the paper, so the paper is now in the post office. And the person named Lindy, which took care of the paper work, gave me her # I have called this number multiple times but no one answers, and I left her plenty of messages stating my cell phone number as well. On Monday September 14, 2009 I went there my self and at the front desk there were a guy and two ladies. He said to me “is their anything I could do for youâ€. And I told him I either wanted to talk with Lindy or Kerry. HE told me that they are gone for the day, mean while Lindy was in her own office because I saw her with my own eyes. I notified the guy that I have all ready seen her. He t old me to wait. After a few minutes she came out. She apologized to me that she was flying and couldn’t answer my phone calls. Mean while when I got there she was in her office and didn’t even bother to call me back. After the conversation we had, she notified me not to worry, she was going to give me an email so that I can send a letter to an accounting person which name was Elizabeth S. And the email she gave me was a fake one and the email didn’t go thru. After Kari called me and told me that she never received any messages or phone calls from me. And I told her that I have left you plenty of messages with the following number, and she told me this number has been disconnected since a month ago. When I let her know the conversation with Lindy, she told me she didn’t know who Lindy even was. Than I asked her, if you don’t know Lindy and didn’t get my messages, then how do you know about me? Than she set that I wasn’t getting my money back and hung up the phone. If you would like to try the following # for proof that it still is connected you may, I also have proof that it is her number on the paper. Svetlana of Brooklyn, NY June 4, 2009 ACT advertised on Nick cable channel that they were doing a talent search for local kids to appear on Kisney and other kids channels. I se up an appt. and went to there office in Secaucus, NJ, that they rented from La Quinta hotels on 5/31/09, we met with Lindy Kwock. She gave us a 1 minute interview and then my daughter was supposed to mmet with Brett Carducci from Sovereign Talent Agency. At that time I was told that I need to call her back on 6/2/09 and find out if they picked my daughter for a call back, which of course they did. Lindy told me that she's flying out the next morning and it was very important we meet with her again before she left, which i did. I was required to pay 1950 (I put on my credit card) for their workshops before they would introduce us to talent agents and managers. When I got home i had a feeling it seemed like a scam so i researched them on the internet. I was horrified by what I saw. First of all the workshops are taught by third rate instructors, Lindy Kwock was labeled as a scam artist and Brett Carducci was on their payroll moonlighting. I immediately called them to cancel and was told that my ONE day period for cancellation passed. I am disputing the charge on my credit card and hopefully I'll get a full refund. I also found out that they ahad the same scam going under a different name in Florida. I'm a single parent and this is a huge hardship for me. They preyed on the fact that I was single and wanted to do something for my child due to our family situation. Sylvia of Jersey City, NJ April 10, 2009 Sylvia of Jersey City NJ (04/10/09) I met with ACT in Newark NJ. They told me they would work around my schedule But after 1 day Nov 17 to 18 2008 it was Determine that we would not be able to attend this classes in 2009. My Daughter is a Competing Cheer leader and had several National Cheer leading Championships arranged for that time in 2009 Her training schedule would conflict with would have been her ACT schedule for Jan 2009. So I withdrew from said Act within my grace period the Next day 1 of 5 days On the phone. I was given the run around for 5- 6 days being told that Karii Kaapana handled these matters on the 18th and that I would have to talk to this woman name Karii Kaapana This ACT Reg Director This woman was conveniently not around for 6 days. After Day 2 No one responded to my numerous voice messages until it would be and was profitable to charge my Credit Card Account. I have Disputed this charge and its pending with Chase. BUT NOW I HAVE FOUND NUMEROUS ! WEB SITE WHICH CALLS ACT A SCAM??? I am having trouble recovering from this matter. Of being charged 1900 for no service and time notification Also remember they Knew that we might have had a Scheduling Conflict /problem when they got me to sign-up. I was told they cold work around my time which was a lie or error. The scheduling conflict was confirmed that night on the 17 & 18 when I cancelled which was the 2nd Day. Bryan of San Jose, CA January 23, 2009 Bryan of San Jose CA (01/23/09) Elyse of Cherry Hill, NJ August 28, 2008 Elyse of Cherry Hill NJ (08/28/08) I never received any signed contract from the person I did the meeting with until 4/17/08 via fax which was an ineligible signature and no written name along with it. I had already sent cancellation notice to them and to my Discover card company 2 days before this fax arrived. They are acting illegaly. I have reopened the dispute with Discover and I have altogether cancelled my Discover card so this company cannot charge any further fraudulent charges to me. After being a client with Discover for over 17 years, I now will do no further business with Discover and have since switched my purchasing via credit card to another company. I am very disappointed in Discover and their response to this matter. I notice Discover is also based out Phoenix Arizona. This is the same address where the so-called acting program is based out of. Patricia of Chandler, AZ March 13, 2008 Patricia of Chandler AZ (03/13/08) The impressive office and staff and tactics were seductive and convincing and we wrote a check that day for close to 8,000! It was a package deal with promised classes for 2 years and photo shoot. I tried to inquire on the qualifications of the teachers and if there were any background checks on them (since they claimed they were a school and any school my kids have gone to could verify they weren't predators-they would never let me into the class even to observe)... Although the instructors were/are actual actors the quality of their classes are poor and their prices inflated compared to other schools who offer acting classes..I have also been told by an inside source that we (as parents) are really paying for the prestige and exposure of having agents flown in from LA for open call on the weekend; And if your child does get an agent,,,the real bottom line is; are you prepared to move to LA? None of this is clearly spelled out. And they won't give you your money back after 1 or 2 classes because the contract only gave 3 days to backout...even if you do get an agent and MOVE to LA...they're just 'put on hold' indefinitely. I checked the BBB and Attorney General before the original 3 day time period was up and all I got back was no record of ACT in BBB and 'there may be certain licenses required' with this sort of 'school'....thank you. Advertisement
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