Ampack

Hilary of Warrington, PA, writes:
Ampack is a moving company that did some minor damage to my furniture. I had to call them repeatedly for several months before they would send someone to look at the damage, and then after they suggested I go ahead and get someone to give me an estimate for the repairs, they decided to charge me a $100 deductible for an insurance claim, whereas they weren't going to charge me if they had done the work themselves (they *authorized* my getting an estimate, and did not mention that this would now cost me).

They took 137 days to dispose of my claim, which is in violation of title 49 of Fed. regulations part 370 (which says that all claims must be disposed of w/in 120 days of receipt of claim). They were deceptive and uncooperative, and I am out $100.

I am out $100 and am furious at the way they treated me.

Back to the top  |Movers