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It's hard to think of anything less pleasant than moving. Moving companies large and small tend to be pretty rough around the edges -- and the situation has gotten much worse since Congress brilliantly eliminated the Interstate Commerce Commission, which formerly regulated interstate movers. (See Movers Hold Consumers Hostage).
A General Accounting Office report recently found the problem is growing more severe but stopped short of recommending that the states be given more authority to protect consumers, and elements in Congress are working overtime to make matters worse.
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Complaints - Movers
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A Economy Auto Transporters
Accomplished Movers
Adept Moving & Storage, Los Angeles
Advanced Moving, Sunrise, FL
All American Movers
All My Sons Moving
All Points Relocation Systems
Allied Van Lines
Allstate Moving
American Moving & Storage, Montbello, CA
Ampack
Apollo Van Lines
Atlas Van Lines
Barron Moving & Storage
Bekins Van Lines
C&C Movers, Gilbert AZ
California Van Lines
Campbell Moving, Herndon, VA
Century Van Lines
Certified Relocation Services, Houston
Condor Moving Services, Dallas, TX
Cooks, Hampton, VA
Discount Moving, Plugerville, TX
East West Moving and Storage, San Jose, CA
Elite Moving
Father & Son
Interstate Transport
Load Lock-n-Roll, Los Angeles
Lonestar
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Mayflower
MicroShip Movers
Morton Van Lines
moveforfree.com
MovingCost.com
Moving Man Inc.
Moving Services
Moving With Us
Moving Van Lines
National Moving Network
National Van Lines
Nationwide Relocation Services
North American Van Lines
O'Connor, Mayflower, NJ
People's Mayflower
Piazza Van Lines, Brooklyn, NY
Red Ball Van Lines
Royalty Moving
Samson Chicagoland
Shalom/Quality Moving, Hollywood, FL
Southern California Moving and Storage, Temecula, CA
U-Haul
UNIRISC
United Van Lines
Upfront Moving & Storage, Van Nuys, CA
U.S. Movers, Chicago
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The federal Transportation Department has mounted a consumer protection campaign. DOT's www.protectyourmove.gov provides a guide to moving rights and information on how to research movers and brokers registered with the Federal Motor Carrier Safety Administration (FMCSA).
Complaints related to household goods movers or other commercial motor carriers may be reported to the agency�s hotline at 1-888-368-7238, filed online at www.1-888-dot-saft.com, or sent using a form on the Web site via mail to FMCSA 400 Seventh St., SW, MC-PA, Washington, DC 20590 or fax 202-366-7298.
Whatever else you may or may not do, check out our advice from a professional mover. Thinking of storing your stuff yourself? See our Storage Lockers section. Thinking of moving yourself? Check out Stephanie Moore's On the Road Again before doing anything rash.
In general, when moving, it's best to plan for the worst.
Expect the movers to show up late, with the wrong equipment and with too few or too many
helpers. Then expect them to leave some items behind and to break others.
Replay the scenario backwards on the other end of the
move and you'll be ready for a typical moving experience.
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July 25 2008
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