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Antoinette of Freehold, NJ, writes:
I submitted a damage claim to O'Connor Bros. Movers of Wrightsville,
N. J. on October 15, 1999.
I hired O'Connor Mayflower Movers
to move furnishings from my home on August 31, 1999. From the
start of moving day, it was evident that the movers that had
been sent to my home were not experienced at all. As stated
in my claim: The canopy bed was dropped causing damage, custom
made corner curio damaged, picture frames damaged, entire front
of washing machine scratched.
Most upsetting of the incidents list
above was when the movers tried to take my washing machine through
a narrow storm door and scratched the entire front of the machine..
This room being described, had both a narrow storm door and
a double inside door. The movers and their obvious lack of experience
chose to move the washing machine through the smaller of the
two choices.
I called O'Conner Mayflower Movers
immediately to report this incident. I had already sold said
washing machine to another family. Mayflower agreed to contact
the new owners and promised to make repair on the scratched
front of the washing machine.
Consistently unreliable, O'Conner
Mayflower Movers never contacted the new owners and the repair
to the damaged machine was never made. I was promised by their
sales representative, Carol, during contract signing, that my
furniture would be covered during the move for protection against
damage as normally done by professional movers. The furniture
never was covered during the move as agreed upon.
Antoinette should stop wasting time on the phone and sue
the mover in Small
Claims Court.
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