November 17, 1999
United, American and US Airways are joining
Priceline.com's name-your-price system. It's seen as a major show
of support for the Stamford, CT, company which sells airline seats,
hotel rooms, car rentals and other travel products on a bid system.
Other major airlines already participating
in Priceline.com are Delta, Continental, Northwest, Trans World, America
West and Midway.
Delta was the first major airline investor
in Priceline.com. It is selling some of its shares so that the
major airlines will be more or less equitably represented.
Priceline.com enables the airlines to sell
seats that might otherwise fly empty without diluting their retail rate
structure.
Customers name a price they are willing to
pay for travel between cities, within certain parameters. If
Priceline.com is able to find a ticket at that price that falls within
their parameters, the transaction is completed and the ticket is
issued.
Consumer advocates say the system works
well for those who know how to use it.
"Travelers have to research prevailing
fares before they place their bid -- and they have to be certain to
specify exactly what their specifications are," said
ConsumerAffairs.Com President James Hood. "Otherwise, they
can wind up paying too much or taking circuitous routes."
Hood said tests by his organization found
Priceline.com was especially suitable for finding low fares on
last-minute travel.
|