CONSUMER NEWS    RECALLS    COMPLAINT FORM    SCAM ALERTS  


Complain about a product or service

Small Claims Guide | Class Actions | Lemon Law | FAQ | Resources | Newsletters | Spanish
Automotive    Education    Electronics    Family    Finance    Health    Homeowners    Shopping    Travel   
NEWS   Latest |  Archives |  Auto |  Cells, etc. |  Computers |  Financial |  Health |  Homeowners |  Parents |  Privacy |  Scams |  Seniors |  Travel

St. Louis Car Dealerships to Pay $40,000 Penalty 



 

 


WASHINGTON, Nov. 9, 1999 -- Two St. Louis car dealerships will pay a $40,000 civil penalty for alleged violations of a Federal Trade Commission order related to the Consumer Leasing Act ("CLA") and the Truth In Lending Act ("TILA"). 

The penalty is the first ever collected by the FTC for such an order violation by a vehicle dealership or individual dealership officer.

Under the consent decree, Thomas Suntrup, Suntrup Buick-Pontiac-GMC, and Suntrup Ford, Inc.  will pay the penalty to resolve allegations that they did not conform their advertising practices to the CLA and the TILA, despite agreeing to do so in a 1998 consent order with the Commission.

"When consumers are shopping for cars, they ought to have confidence in the information they're getting from ads," said Jodie Bernstein, Director of FTC's Bureau of Consumer Protection. "By helping to ensure that the all-important 'fine' print is readable, this action puts consumers in the driver's seat when they're negotiating their deal."

The Commission said Suntrup's vehicle leasing ads stated the amount of any payment or that any or no initial payment was required at lease inception, but failed to disclose "clearly and conspicuously" required financial information, including the total amount due prior to or at lease inception. 

Instead, the ads buried this information in type that was too small, that appeared on the screen for too short a time, or that was accompanied by distracting sounds or images. In addition, the complaint alleges that the ads did not disclose whether or not a security deposit was required.

Further, the complaint alleges that Suntrup's consumer credit advertising failed to provide consumers with disclosures required by the 1998 order. For example, one advertisement offered consumer financing for just "$1 down" without disclosing the terms of repayment or the annual percentage rate of the financing.

Under the consent decree, Suntrup, while not admitting any violations, would pay a civil penalty of $40,000 and would be required for two years to make the brochure Keys to Vehicle Leasing available to consumers who visit the dealerships. This brochure, developed by the Federal Reserve Board, FTC staff, industry representatives, and consumer groups, explains, in simple terms, the costs of vehicle leasing and the mechanics of a lease transaction.

 

Back to the top  | News

 

 

Advertisement


Home | Complaint Form | News | Recalls | FAQ |
Consumer Resources | Small Claims Guide | Lemon Law | Newsletter | Contact Us
Advertise With Us | Testimonials | Newsroom | RSS Feeds |


Terms of Use Your use of this site constitutes acceptance of the Terms of Use

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

Company Response Welcome If complaints about your company appear on our site, we welcome your response. Please see the Response Form for more information.

For more information, see the FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.  ConsumerAffairs.com Inc. makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. 

Copyright © 2003-2008 ConsumerAffairs.com Inc.  All Rights Reserved.    The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.