Wal-Mart will open
10 Computer Doctor centers in test stores around the country. The
centers will repair and upgrade computers, install software and perform
other services now dominated by electronics and computer stores such as
Radio Shack, Circuit City and CompUSA.
Wal-Mart has not been a major force in computer
retailing, with computer departments in ly 1,400 of its 3,000
stores. But the Bentonville, Ark., retailing giant has set out to
change that, pairing up with a small South Dakota company, Computer
Doctor Franchise Systems, to run the computer centers in its test
stores. If the test is successful, Wal-Mart is expected to quickly
roll out the concept to many of its other stores.
Wal-Mart would be among the few general retailers to
plunge so deeply into the computer world. Most of its competitors
have remained on the sidelines. K-mart, for example, does not even sell
computers at most of its stores.
Wal-Mart is also reported to planning an expanded and
upgraded Web site in time for the holiday shopping season. Though
the company has remained mum, reports suggest the site will be among the
most elaborate and tightly intregrated of any major retailer.
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