Complain about a product or service

OfficeMax Settles with Ohio

Company Pledges to Honor Rebates, Issue Rainchecks

September 21, 2005
The Ohio Attorney General’s office has reached a settlement with OfficeMax, Inc. resulting in an agreement to honor valid rebate requests and provide rainchecks for hundreds of consumers in accordance with state consumer laws.

“We are pleased OfficeMax has agreed to abide by Ohio’s consumer protection laws and has made adjustments to its business practices to ensure compliance with those laws,” Attorney General Jim Petro said.

Petro filed suit against OfficeMax in January for allegedly failing to honor rebates and failing to provide rainchecks when sale items were not in stock.

The Attorney General’s Office had received more than 100 consumer complaints against OfficeMax in the two years prior to the lawsuit. After it was filed the office received hundreds of more complaints.

The Attorney General’s Office will inspect OfficeMax’s printed and promotional advertisements to make sure it is not violating Ohio’s consumer protection laws.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Back to the top |