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Ohio Sues DSW Over Customer Data Theft |
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June 7, 2005
"As we have said repeatedly, we see no reason why DSW, working with the credit card companies and the underlying issuing banks, cannot arrange for direct notification of every affected consumer." He said the consumers should be put on notice to more carefully review their accounts and take steps to ensure the safety of their accounts and personal information. As part of a lawsuit he filed against the company in Franklin County Common Pleas Court, Petro asked the court to order DSW to directly notify in writing approximately 700,000 customers affected by the security breach and to find that the company's failure to do so is a violation of the state's Consumer Sales Practices Act. DSW, based in Columbus with retail stores in more than 30 states, including Ohio, reported in early March that computer files containing customers' personal information it retained from consumer transactions from mid-November 2004 to mid-February of this year had been stolen. The news prompted responses from Petro admonishing the company to notify all affected customers. The stolen data included DSW customers' names, credit card numbers, debit card numbers, checking account numbers, and driver's license numbers - information the customers had provided to the company in the course of nearly 1.5 million transactions at 108 stores in Ohio and elsewhere, according to Petro's complaint. The complaint said the company's failure to contact each customer is an "unfair or deceptive act or practice" in violation of section 1345.02(A) of the Ohio Revised Code. Report Your Experience
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