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Typical Complaints Against It's Just Lunch

February 13, 2006

It's Just Lunch IJL Consumer Complaints • Irate Men • Angry Women --- IJL Consumer Compliments • IJL Fans • The Company Responds --- News • New York Women Sue It's Just Lunch • “It’s Just Lunch” Settles Overcharging Complaints • Illinois May Require More Protection For Online Dating Special Report • It's Just Lunch -- Or Is It? • No Refunds • Typical Complaints • Dating Service Tips • Other Dating Services ---

More than 60 former clients and employees of It's Just Lunch (IJL) -- which touts itself as a specialized dating service for busy professionals -- have filed complaints with ConsumerAffairs.com in recent years.

These complaints include:

• Failing to match clients with busy professional singles who meet their specific criteria as promised;

• Claiming IJL is selective about its clientele and only accepts professionals;

• Misleading clients about their prospective dates. For example, claiming they're a certain age or profession when they are not;

• Telling singles there are several clients who meet their specific requirements, when there aren't;

• Sending clients on dates with people who do not meet any of their requirements. For example, one client said she didn't want to date anyone who was a Republican and religious. The first date IJL arranged for her was with a man who was Catholic and a Republican;

• Failing to disclose someone is still legally married;

• Telling clients they needed to be "more flexible" about their requirements in a date;

• Telling clients they needed to change their criteria in a date, but only after IJL has received its upfront, expensive fees;

• Refusing to give refunds, even when it fails to send clients on dates with singles who meet their specific requirements;

• Misleading singles about the number clients in its files;

• Misleading singles about IJL's ratio of men to women;

• Ignoring singles' complaints about their dates;

• Refusing to talk to singles who are unhappy about their dates.

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