Complain about a product or service

Hearing Professionals Praise Apple's New iPod Volume Control

April 6, 2006

Apple • Apple Sued Over 'Millions of Colors' Claim • Japanese Investigate iPod Fires • iTunes Upgrade Hits Sour Note With Users • Apple iPhone Wows MacWorld Audience • Apple Warns Of Virus On Some iPods • How Loud Should Your iPod Be? • Hearing Professionals Praise Apple's New iPod Volume Control • iPod Nano Too Delicate, Suite Charges • Suit Charges iPods Can Damage Hearing • iTunes Includes "iSpy" Feature • Class Action Suit Charges Apple iPod's Screen is Defective • Apple to Settle iPod Battery Suit • iPod Lawsuits Multiply • Apple Bans Talk of Glitch --- Consumer Complaints • 2-Day Delivery Promise • AppleCare • g5 Dual • g4 Dual • g4 • iBook • iMac • iPhone • iPod • iPod Nano • iSight • iTunes • .Mac E-mail • Monitors • OS X • Powerbook • Tech Support • Internatl Support • User Forums • Diehard Fans

Hearing professionals are praising Apple's new software that lets iPod users tone down the volume. The American Speech-Language-Hearing Association (ASHA) calls it a step in the right direction.

"While public education is the fundamental, long-run answer to protecting the nation's hearing health with regard to popular new audio technology, Apple's move is a step in the right direction, which we commend," said Brenda Lonsbury-Martin, ASHA's Chief Staff Officer for Science and Research.

Lonsbury-Martin said ASHA has been urging consumers to "take personal responsibility and follow several precautions."

"Lowering the volume is one. But there is also limiting listening time and using headphones that isolate listening to wanted sound, reducing the chance that users will increase volume to block out unwanted sound," she said.

Lonsbury-Martin notes, too, that the precautions pertain to not only the usage of the iPod, but also to usage of many of the devices that make up the new wave of popular technology that is plugged into the ear.

The new Apple software update for the iPod nano and fifth generation iPod lets listeners set their own maximum volume limit. Moreover, it gives parents the ability to set a maximum volume limit on their child's iPod and lock it with a combination code. Eighty-five decibels is considered the safe upper limit for volume levels.

Lonsbury-Martin says that it will be important for consumers to be able to know that they are listening within safe volume limits, knowledge that should help parents protect their children's hearing.

"A recent national poll that ASHA commissioned suggested that parents are limited in what they can do to protect their children's hearing because their kids are using these devices away from home and for long periods of time," said Lonsbury-Martin. "Apparently, this new software will help address that problem."

ASHA has made protecting the hearing health of the young a priority, noting that even minimal hearing loss among that age group can be devastating to educational and social development. Next month, ASHA plans to launch a national campaign featuring a prevention message for very young listeners.

"Apple has demonstrated its responsiveness by issuing its new software," Lonsbury-Martin says. "We welcome them to continue their positive steps by joining with us in our new campaign."

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.