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NHTSA Probes Jeep Wrangler Stalling Problem

By Joe Benton
ConsumerAffairs.com

June 5, 2007

The investigation involves 35,000 vehicles, including two- and four-door models in front-wheel-drive and all-wheel-drive versions, according to NHTSA.

NHTSA reports that the agency has received complaints of engine stalls at highway speeds that included 12 cases with a loss of electrical power and lighting.

Gina from Turlock, California told ConsumerAffairs.com that her 2007 Jeep shuts off at highway speeds.

“It has happened 3 times and each time it malfunctioned I took it to the service department and they could not find the problem,” she told us.

“The first time it was while on the freeway going about 70 mph and all power shut down for about 5 seconds. Then it restarted on its own,” Gina said.

The second shutdown occurred when Gina was approaching a stop light in her Jeep. “I drive quite a bit on the freeway and fear it will occur and I will get hit by a fast traveling vehicle,” she said.

“I am not getting any resolutions from the service department and I don't believe they fully comprehend the hazard of this malfunction,” she said.

Gina told ConsumerAffairs.com that she is afraid for her safety and the safety of her children while traveling in her Jeep.

“I need help,” she pleaded.

Paula has experienced the same frustration in Chicago with a new Jeep Grand Cherokee Limited equipped with a Hemi engine.

“At 3,500 miles, the Jeep began randomly stalling out. I took it in. They said it was the Jeep's on board computer and they said the fixed the computer. Happened again a week later. They changed the ignition. Happened again a day later,” she wrote us.

Paula said she "sat on a Chicago expressway with 2 small children for 4 hours waiting for a tow truck at great risk to my family. Almost got broad-sided trying to make a left turn a week ago. This is a death trap," she warned.

In Owings, Maryland, John is thinking about getting rid of his new Jeep Commander because of the stalling problem.

“I have been the owner of the jeep Commander for 15 months and during this time my Jeep has stalled out during low-speed turns, entering on-ramps at low speed, exiting on-ramps at low speed, pulling a trailer up a slight incline and slowing to stop,” he said.

“Each time I took it to Jeep dealer and they were unable to duplicate the problem. I have been a Jeep owner for the last 22 years and if this cannot be resolved I will more than likely never buy another Jeep,” he said.

From Wauwatosa, Wisconsin, Christopher understands the jeep stalling problem all too well.

“I bought a 2007 Jeep Commander Sport and while driving the vehicle it stalled out and started jerking. The Commander also will stall out and then lunge forward while trying to make a tight turn into a parking spot. On two occasions I almost struck cars the were in front of me that were parked,” he said.

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